2002 Leadership Technology Training 
Chart Your Course
OCTOBER 27, 2014
Customers were nine times more likely to be fully engaged with a company that offered quality and courteous customer service versus one that focuses solely on speed, according to a 2002 Gallup study. He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal.
Chart Your Course
JANUARY 13, 2017
Business leadership researchers tell us that the best traits for your CFO are emotional stability and global ethics. In the days after the Sarbanes-Oxley Act of 2002 (SOX), a chief executive cannot hide behind the acts of the CFO. If you are creating a technology empire, you will need a customer care department.
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HR Digest
SEPTEMBER 14, 2023
Gennard and Judge (2002) state, “Employee relations is a study of the rules, regulations, and agreements by which employees are managed both as individuals and as a collective group, the priority given to the individual as opposed to the collective relationship varying from company to company depending upon the values of management.
HR Digest
AUGUST 1, 2019
Since 2002, Chevron reports a 68 percent increase in the number of women and minorities in senior leadership and executive positions. The HR Digest: Under your leadership, Chevron continues to make great strides in the field of diversity and inclusion (D&I). How do you measure the value these programs bring to the company?
Coaching Tip
MARCH 27, 2011
By 2002, when I began advertising with Google, the company had become very profitable, thanks to a novel program called AdWords, in which advertisers bid to display their ads whenever the user searches for keywords. Through the period of March of 2002 to March of 2011, my small executive coaching company, Signature, Inc., Google Inc.
Harvard Business Review
SEPTEMBER 2, 2014
A recent paper from UCSB found that the return on being good at math has gone up over the last few decades, as has the return on having high social skills (some combination of leadership, communication, and other interpersonal skills). But others have studied how technological innovations affect workforce skill requirements.
Ask Atma
MAY 20, 2012
Cross-disciplinary training: On a regular basis have members of different departments lead instructional discussions on their particular specialty. Similar to creating a learning environment, building an organization that not only supports virtuous principles but also causes them, requires you to invest heavily in leadership.
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