Marshall Goldsmith

SEPTEMBER 16, 2013

We only work with people who will be given a fair chance by their management. We do not work with leaders who have been “written off” by senior management. The people that we coach (in agreement with their managers, if they are not the CEO) work with us to determine desired leadership behavior. 3) Collect feedback.

Learning-by-Doing 123

Learning-by-Doing Long-term CEO Follow-up 123

Harvard Business Review

JULY 17, 2018

During Jeff Immelt’s tenure as CEO of General Electric, from 2001 until 2017, the company’s stock price fell by over 30%, a decline of roughly $150 billion in shareholder value. In my view, however, the structure and processes of the GE board were poorly designed for effectively overseeing Immelt and his management team.

Committee 8

Committee Welch Finance Participative 8

Harvard Business Review

MAY 29, 2012

As the Harvard Business School's Michael Jensen put the argument in a 2002 article , "Any organization must have a single-valued objective as a precursor to purposeful or rational behavior. In effect it leaves the manager with no objective.". To many, the obvious candidate for measuring corporate performance is share price.

Short-term 13

Short-term Long-term Objective Customer Loyalty 13

Harvard Business Review

SEPTEMBER 26, 2011

In fact, I see at least six ways in which your organization, whatever it is, is like the 2002 A's, who won 20 games in a row and made the playoffs—though not the 2002 World Series —despite a very low payroll. For Beane and the A's it came from the scouts, the media, and even the team's on-the-field manager.

Company 12

Company Supply Chain Competitive Advantage Film 12

Harvard Business Review

MAY 28, 2018

That year, according to our proprietary research, non-tech companies scooped up 707 computer and electronics firms, often at highly inflated prices. Notably tech firms acquired an average 250 tech companies annually between 2002 and 2011 and 350 in the years since. Users in Different Ecosystems. New Distribution Channels.

Company 8

Company Business Model Price Technology 8

Harvard Business Review

APRIL 30, 2013

Between 2002 and 2012, the shareholder return of the average airline company rose an uninspiring 5.6% It was just lousy timing if you happened to be in one of these industries, which were all in the bottom quartile of total shareholder returns (share price change plus dividends paid) in the 10 years through 2012.

TSR 8

TSR Industry Company Airlines 8

Harvard Business Review

AUGUST 17, 2012

There is, however, a big barrier standing in the way of the movement's triumph, Nocera writes: Measuring chief executives on the basis of their companies' stock prices is easy to understand — that was always part of its appeal. Over shorter periods, though, stock price movements usually convey more noise than signal.

Short-term 12

Short-term Collins Bottom-up Long-term 12

Harvard Business Review

MAY 18, 2017

In our study recently published in the Journal of Accounting and Economics, we test whether there is any relationship between workplace safety and managers’ attempts to meet earnings expectations. When managers engage in such practices, workplace safety deteriorates and workplace injuries mount.

Benchmarking 8

Benchmarking Company Short-term Insurance 8

Harvard Business Review

JUNE 18, 2018

Daniel Kahneman, the 2002 Nobel prize laureate and psychologist, has said that if he had a magic wand, he’d eliminate it. Our first challenge was to answer the question: How do we separate the merely confident managers from the overconfident variety? Most of us think of overconfidence as a bad thing.

Stephenson 9

Stephenson Kahneman CEO Commitment 9

Harvard Business Review

MAY 5, 2017

The other paper says founder-named firms are 8% less valuable than their counterparts, and founder-named-and-managed firms are 21% less valuable. Return on assets indicates how efficient management is at using assets to generate earnings. million European firms (for over 6 million firm-years of data, from 2002 to 2012).

Company 9

Company Entrepreneur Reputation Brand 9

Lead Change Blog

JANUARY 18, 2017

Ray Bell was the manager of my hometown bank most of my childhood. He got a job as the credit manager in his brother-in-law’s small farm implement company in a nearby town. But it had nothing to do with the price of the slice; it was about a customer-suggested idea for how to fund pizza for the homeless.

Banking 150

Banking Bottom-up Charisma Open-book 150

Harvard Business Review

SEPTEMBER 2, 2014

In order to measure how the price of social skills has changed over time, comparable metrics were needed. Employment in high-skill occupations increased between 1977 and 2002, but the paper found that, among the groups studied, all of that growth was in jobs that required both analytic and social skills.

Sports 12

Sports Teamwork Participative Class 12

Harvard Business Review

SEPTEMBER 28, 2012

About 7 percent of the population wore eyeglasses in 2002, while whopping 65 percent of those in need did not have them. But before rolling out more, Essilor — both for profit and social mission reasons — decided that the price was still too expensive for many. For more than half of India's citizens, seeing was a problem.

Constraint 15

Constraint Marketing Travel Innovation 15

Harvard Business Review

JANUARY 14, 2015

These investments included Nordstrom.com and a perpetual inventory system that allowed Nordstrom to offer a consistent multi-channel experience by 2002. The company is growing sales in both full-price and off-price businesses through both online and traditional channels. Insight Center. Making Money with Digital Business Models.

Strategy 8

Strategy Competitive Advantage Business Model Technology 8

Harvard Business Review

MARCH 11, 2015

” But the only real wins are a victory for the hedge funds, and a Pyrrhic victory for GM in that it managed to keep Wilson off its board and reduced the size of the buyback from the $8 billion the investors had been demanding. Their only purpose is to give manipulative boosts to GM’s stock price. GM did $20.4

Hedge 8

Hedge Company Automotive Restructuring 8

Harvard Business Review

OCTOBER 20, 2011

Over the years, the CEOs of these companies faced massive technology disruptions, deep industry recessions, sudden collapses in demand, price wars, oil shocks — you name it. Because our observation period was from the 1970s to 2002, we do not claim that these companies will continue to outperform in perpetuity.

Skills 15

Skills Leadership Airlines Long-term 15

Harvard Business Review

OCTOBER 4, 2011

Yet when I perform in public, the feedback is, shall we say, more varied (especially when it's fueled by half-price bottles of Pabst Blue Ribbon). In 2002, Google AdWords (a program that puts ads on Google's search results page and content sites across the web) changed everything. Everything seems hilarious and insightful.

Advertising 12

Advertising How To Media Outsourcing 12

Harvard Business Review

AUGUST 10, 2012

While on the surface revenues remained strong, its rapport with customers and physicians was rapidly eroding, and its reputation was being bludgeoned by lawsuits and a national backlash against health maintenance organizations and managed care (which Aetna had championed). By the mid-2000s, the company was earning close to $5 million a day.

Health Care 14

Health Care Restructuring Resistance Long-term 14

Harvard Business Review

NOVEMBER 24, 2010

Let's take another example: AT&T's acquisition of cable companies TCI, MediaOne and Cablevision (Boston only) for approximately $130 billion in 1999-2000 and its subsequent sale of the resultant AT&T Broadband to Comcast for $44 billion in 2002. It is difficult to destroy that much value in only two years! The logical propositions: 1.

Strategy 14

Strategy Construction Motivation Incentives 14

Harvard Business Review

SEPTEMBER 27, 2011

When I first read Moneyball: The Art of Winning An Unfair Game (the book that inspired the movie that opened this past weekend), I was struck by the similarities of the challenges that General Manager Billy Beane faced in 2002 to those that business employers face as they try to achieve the best returns on their talent investments.

Competitive Advantage 11

Competitive Advantage Budgeting Construction Open-book 11

Harvard Business Review

OCTOBER 25, 2013

A brand’s difference gives consumers an easy rationale for choosing it, and a ready justification for paying a price premium. Research by Millward Brown finds that brands with a meaningful difference command a price premium 13 percent higher than weaker category alternatives. For example, look at Lululemon.

Apparel 8

Apparel Brand Sports Advertising 8

Harvard Business Review

MAY 30, 2013

To a large extent, say-on-pay — which was introduced in the UK in 2002 and has spread to several other countries, most recently Switzerland — is a simple exercise in bandwagon-following. But it''s far from clear that professional money managers have what it takes to play the role of effective watchdog.

Hedge 8

Hedge Asset Management Incentives Outsourcing 8

Harvard Business Review

OCTOBER 15, 2014

For example, it took Umicore, a global materials technology group, five years (2002–2007) to lay the basis for its transformation from a commodity supplier of base metals into a premium provider of emission control catalysts, rechargeable battery materials and other value-added solutions. Change management Mergers & Acquisitions'

Company 9

Company Chemicals Short-term How To 9

Harvard Business Review

OCTOBER 10, 2014

And, as reported in a recent New York Times article , women make up just 17% of Google’s engineering employees and 21% of its managers. One possible explanation for such drastic gender disparities is that they are caused by unconscious biases. diversity training and diversity evaluations) were not followed by increases in diversity.

Training 9

Training Diversity Human Resources Committee 9

Harvard Business Review

JULY 18, 2017

Take a company that is thinking about cutting investment to boost earnings, hoping to inflate its stock price. She would sell her shares, pushing the stock price down. Critically, short-term selling by shareholders need not entail short-term behavior by managers. These studies use the decimalization of the major U.S.

Short-term 8

Short-term Intangible Assets Hedge Long-term 8

Harvard Business Review

OCTOBER 15, 2012

When PARC became a for-profit subsidiary of Xerox to practice open innovation in 2002, Henry Chesbrough had not yet published his book Open Innovation and the concept was not well understood. In its simplest from, an "option" is the right to buy or sell something at a certain price within a certain period of time. There's a solution.

Innovation 8

Innovation Execution Net Present Value Open-book 8

Harvard Business Review

AUGUST 12, 2013

Everybody has been piling on to hedge fund manager Bill Ackman lately. That''s what activist hedge fund managers like Ackman do. They identify companies that they think could be worth a lot more than their share price indicates, and push for changes. I''m not joining in. But he''s doing God''s work. Or at least the market''s.

Hedge 8

Hedge Short-term Long-term Finance 8

Harvard Business Review

APRIL 3, 2012

The argument for the legislation is that the number of companies going public has fallen dramatically over the past decade, and the cost of complying with disclosure rules, especially those imposed by the Sarbanes-Oxley Act of 2002, is part of the problem. Yet I doubt it does much of anything to protect the most gullible investors.

IPO 10

IPO Conflict of Interest Information Marketing 10

Harvard Business Review

NOVEMBER 19, 2015

” Only few firms manage to be ambidextrous—most struggle to maintain a healthy balance between exploration and exploitation. And managers focused on immediate total shareholder returns may be delighted with high performance. Some firms manage to maintain this dual discipline as they grow. Our research shows that U.S.

Company 8

Company Succession Maturity Long-term 8

Harvard Business Review

SEPTEMBER 23, 2013

Demand and supply are not growing in tandem: from 2002 to 2012, inpatient days per capita decreased by 12% while the workforce in hospitals grew by 11%. Surprisingly, 10 of the 16 non-doctor workers are purely administrative and management staff, receptionists and information clerks, and office clerks.

Health Care 8

Health Care Supply Chain Cost Compliance 8

Harvard Business Review

OCTOBER 9, 2015

“Everyone who has worked with American management can testify that the need to satisfy the pension fund manager’s quest for higher earnings next quarter, together with the panicky fear of the raider, constantly pushes top managements toward decisions they know to be costly, if not suicidal, mistakes,” he wrote. .”

Hedge 8

Hedge Short-term Long-term EPS 8

Harvard Business Review

NOVEMBER 8, 2013

For so long, it was a price he had never had to pay," writes Carlson. Phil Treglia wasn''t your typical management adviser. Crisis management' Armstrong told his board he could make Patch profitable within a year, but it didn’t happen. Armstrong was so emotional that it didn’t take much to provoke him. military withdrawal.

Armstrong 8

Armstrong Bond Entrepreneur Crisis Management 8

Harvard Business Review

APRIL 18, 2012

There is a much more important change in the global distribution of power underway, and the play for leadership of the World Bank signals that emerging markets will be increasingly bold in asserting their views about the management of the global economy. In short, the age of Post-Western globalization is upon us.

Globalization 11

Globalization Banking Restructuring Politics 11

Harvard Business Review

AUGUST 6, 2014

The number of internet users in China stood at roughly 5 million in 1999 but grew to 40 million in 2002, by which time it was clear that Yahoo was not getting the traction that local Chinese internet companies were seeing. search engine company Inktomi in 2002. The company was owned by management, venture capitalists, and SoftBank.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

Harvard Business Review

AUGUST 17, 2015

There was a spike in the 2000s when Venezuela began to provide petroleum at deeply discounted market prices, and that peaked just before the 2008-09 financial crisis. It is probably the best, most well-trained workforce at the cheapest labor-market price that any international investor could find anywhere in the world. But, oddly, U.S.

Biotechnology 8

Biotechnology Tourism Human Capital Pharmaceuticals 8

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. Steve Jobs failed miserably at managing openness at Apple in the 1980s. Let’s look at the key errors. Insight Center.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

OCTOBER 10, 2018

After breaking even in 2002, net profits continued to rise, to 3.8 billion rand in 2017 (about $260 million), while the company’s share price appreciated by a whopping 61,800% (from 117 to 72,500 rand). It offers them a single account: Everybody gets a gold card with exactly the same conditions, prices, and services.

Banking 8

Banking Industry Bottom-up Resistance 8