2002, Mayo and Short-term - Leadership Digital

How Hospitals Are Using Patient-Reported Outcomes to Improve Care

Harvard Business Review

OCTOBER 23, 2017

Mayo Clinic’s Dr. Shehzad Niazi had a problem. Patients give the program high ratings, and Mayo doctors are happy too; natural language processing and strategically-designed automated-report generators are saving them time — 15 minutes per initial evaluation per patient, on average.

Report

Report Mayo Health Care Survey

The Cure for the Not-for-Profit Crisis

Harvard Business Review

OCTOBER 11, 2011

In short, this is a crisis of coherence. It's a sign that just as catering only to Wall Street expectations can pull a company into incoherence, following the short-term demands of donors and "growth opportunities" can do the same for a foundation or association.

Crisis

Crisis Mayo Strategy Short-term

How Hospitals Are Using Patient-Reported Outcomes to Improve Care

The Cure for the Not-for-Profit Crisis

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