Harvard Business Review

MAY 16, 2011

Companies that operate as a collection of silos commit the cardinal sin of underperforming relative to the resources they have invested. At the oil giant BP a few years back, efforts to promote collaboration across the many operating business were so successful that employees over-collaborated. Under-collaboration.

CIO 15

CIO Consensus Bottom-up Organizational Behavior 15

Harvard Business Review

JANUARY 18, 2012

This meant abandoning IBM's existing organization, in which product silos and geographic entities operated independently and frequently were more competitive than collaborative. In 2003 he launched an online, interactive "values jam" involving all employees for 72 hours to determine what IBM's values should be.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Mike Cardus

JULY 4, 2023

The term “mindset” conjures the image of a single setting, like a TV channel or a prearranged machine operation. As managers, embracing this fluidity within groups and moving within our teams is crucial. However, human cognition is far more complex. G., & Bersoff, D. Psychological Bulletin, 112(3), 369–376. Jossey-Bass.

Open-book 78

Open-book Shaw Self-aware Learning-by-Doing 78

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

N2Growth Blog

JUNE 17, 2010

Covey “It’s not the will to win that matters…everyone has that.

Definition 307

Definition Blog Leadership Covey 307

Harvard Business Review

AUGUST 10, 2016

On August 1 Uber announced that it is selling its Chinese brand and operations to Didi Chuxing for $1 billion, its annual burn rate in that market, in exchange for a 20% stake in the local competitor. A cautionary tale from the past: After acquiring EachNet.com, eBay controlled 80% of the Chinese e-commerce market in 2003.

Network Economy 8

Network Economy Globalization Discount Constraint 8

Modern Servant Leader

JUNE 15, 2018

Management vs. Leadership Difference 8:20 30:42. Larry : You know, it’s my belief, and it has also been my own experience, that there there is no place that servant-leadership cannot operate. To see that the way they’ve been functioning and operating is not a good way to be in relationship with other people.

Greenleaf 125

Greenleaf Servant Leader Leadership Learning-by-Doing 125

Modern Servant Leader

JUNE 15, 2018

Management vs. Leadership Difference 8:20 30:42. Larry : You know, it’s my belief, and it has also been my own experience, that there there is no place that servant-leadership cannot operate. To see that the way they’ve been functioning and operating is not a good way to be in relationship with other people.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

SEPTEMBER 20, 2013

It began its lean journey in 2003 and has made considerable progress. A second was introduced in a medical-surgical unit at Theda Clark Hospital in Neenah in 2009, and a third in another medical-surgical unit at Appleton Medical Center in 2010. The collaborative-care model replaces inconsistent, fragmented hospital care.

Health Care 8

Health Care Quality Decentralization Planning 8

Harvard Business Review

FEBRUARY 11, 2011

At the peak of the North Texas housing market in 2003, my company Grand Homes sold more than a thousand homes. 2008 was tough, but we had a better year in 2009 and better still in 2010. But we might not have made those changes, or made them in time, if there hadn't been that source of management inspiration.

Airlines 13

Airlines Chief Executive Officer Attrition Incentives 13

Harvard Business Review

JUNE 24, 2015

Managers and other business leaders face a dilemma: with increasingly diverse environments to manage and rising stakes to get it right, how do they identify the most effective approach to business strategy and marshal the right thinking and behaviors to conceive and execute it, supported by the appropriate frameworks and tools?

Strategy 8

Strategy Competitive Advantage Environment Execution 8

Harvard Business Review

DECEMBER 15, 2016

For those who believe in the promise of open innovation, the 2009 startup Quirky was an exceptionally exciting company. Since Henry Chesbrough coined the term open innovation in 2003, the most widely used form of open innovation has been innovation contests. Quirky found that its members didn’t like being managed.

Case Study 8

Case Study Innovation Core Competence Business Model 8

Harvard Business Review

NOVEMBER 2, 2012

A former campaign manager, Strasma started his company in 2003 to find a better way to predict who the true persuadables are in a campaign, and to find smart ways to target messaging towards them. It's a world where hundredths of a percentage point matter. Ken Strasma, president of Strategic Telemetry , knows this world well.

Survey 8

Survey Politics Information Discount 8

Harvard Business Review

NOVEMBER 10, 2016

Class migrants (white-collar professionals born to blue-collar families) report that “professional people were generally suspect” and that managers are college kids “who don’t know s**t about how to do anything but are full of ideas about how I have to do my job,” said Alfred Lubrano in Limbo.

Class 15

Class Open-book Policies Politics 15