The Horizons Tracker

AUGUST 31, 2023

In a previous article , I explored how technology is generally not feeding through into productivity statistics. Data shows that despite considerable advances in technology in the last decade, productivity has largely remained flat. and France.

Productivity 114

Productivity Products Management Participative 114

Harvard Business Review

SEPTEMBER 26, 2011

Category creation goes beyond innovation, in that the new category shares roots with its original product class but delivers such exponentially better benefits, experience, and economics that the new category graduates from its original product class. in incremental market capitalization for every $1.00 of revenue growth.

B2C 12

B2C Strategy B2B Waterman 12

Harvard Business Review

SEPTEMBER 27, 2013

In an essay earlier this week on the evolution of money and finance, GigaOM founder and venture capitalist Om Malik argued that crowdfunding will be the new day trading, the latest financial innovation to “cut costs and [drive] wider participation in a previously closed and clubby market.” Entrepreneurship Finance Technology'

Venture Capitalist 8

Venture Capitalist Finance Hedge Advertising 8

Harvard Business Review

OCTOBER 21, 2013

They’re envisioning well-designed, self-contained environments, tricked-out with the latest high-tech, high-touch technology. The beauty of these vans, and the reason I believe they’ve been dreamt up by managers in very different businesses, is that they perform a wide variety of marketing functions. Customer service Marketing Sales'

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

DECEMBER 22, 2014

At the same time Amway and L’Oreal thrived in the same market and personal care sales boomed across most of India. In India’s class-conscious culture, such a person might struggle at having to personally perform tasks that they routinely delegated two or three layers down. David Mulford, U.S.

Venture Capitalist 9

Venture Capitalist Price Marketing Learning-by-Doing 9

Harvard Business Review

JANUARY 3, 2014

One of the most significant came in early 2004 when we decided to relocate from San Francisco to Las Vegas. Our drive to achieve world-class service is what sets us apart from many of our competitors. Usually when marketing departments do their ROI calculations, they assume that the lifetime value of a customer is fixed.

CEO 8

CEO Call Center Real Estate Merchandising 8

Harvard Business Review

OCTOBER 20, 2014

In this letter, I’d like to explain more fully why I view the $51 billion already spent by Apple on open market (including accelerated) share repurchases under your leadership as a major misallocation of resources for both the company and the U.S. Rather, they trade in outstanding shares in the hope that their market price will increase.

Innovation 8

Innovation EPS Incentives Supply Chain 8