Remove 2011 Remove 2012 Remove Operations Remove Resistance
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50 Ways to Leave your Lover: Keep Failing Til the Last Thing You Try Is Successful

Mills Scofield

In meat plants, tens of thousands of operators are “whizzing” meat products everyday in over sixty countries around the world. By the end of 2010, we have a prototype adaptation of our Whizard trimmer for tissue processing operating with the original customer, but we know that the tool is unsatisfactory in many ways.

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Building a Software Start-Up Inside GE

Harvard Business Review

CEO Jeff Immelt declared in 2011 that GE needed to become a software and analytics company or risk seeing its hardware products become commodities as information-based competitors took over. Bill Ruh was selected in 2011. GE started on one floor of a large office building in 2012 and has grown to take over all five floors.

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Managing Risks Means Managing Arguments

Harvard Business Review

The tick-borne illness kept JPMorgan Chase's Ina Drew out of the office for extended periods in 2010 and 2011. That discord in 2010 and 2011 contributed to the chief investment office's losing trades in 2012, the current and former bankers said. So it was Lyme disease that did it!

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Why We Pay All Our Employees a Commission

Harvard Business Review

Everyone knows what the monthly operational "nut" is. Yet in a lean month, we have sufficient revenue to cover the core expense "nut" without depleting savings or relying on borrowed operational funds. After a short while on this program, we have found the majority of our employees to be highly resistant to going away from this plan.

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Moving to a Safety Culture in Mining

Harvard Business Review

I fundamentally rejected that assumption, so I began a tour of our operations. There were complaints and resistance within the company, which had retained a culture of strict hierarchy and rigid, top-down management style. Change management Operations Organizational culture' This was not a popular decision.

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How the Best Restaurants in the World Balance Innovation and Consistency

Harvard Business Review

Unlike test kitchens of large chains or FMCG products, the team would work in R&D during the winter and then resume restaurant operations during the summer. Like at El Bulli, the chefs working in these labs divide their time between the restaurant operation and R&D projects aimed at improving the customer experience.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

In the real world, of course, change is not easy, and resistance is not only common, but to be expected. Nike entered the wearable fitness tracker market in 2012 with its FuelBand, supported by a world-class brand, significant advertising, and functional advantages. It comes down to respect and fairness, and many leaders fail the test.

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