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Let Them See You as Human

Persuasive Powerhouse

On your next visit, refer to something they said; this will help them to know that you listened and create a bond because you remembered something about them. Turns out he was just a normal guy who loves trout fishing. Sachin: September 13, 2010 at 4:10 am Mary Jo, I agree that this is crucial for supervisors.

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The Brand Benefits of Places Like the Guinness Storehouse

Harvard Business Review

Since a major update in 2011, Guinness Storehouse attendance has increased 35 percent, retail sales per capita have gone up 26 percent, food and beverage spend has increased 47 percent, and overall net profit has increased 240 percent. The New Tools of Marketing. Sponsored by Percolate. How leading companies connect with customers.

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