Harvard Business Review

DECEMBER 7, 2016

Army’s efforts to come to grips with a dramatic upsurge in war-related behavioral conditions over the past 13 years holds valuable lessons for bringing precision mental health care to the civilian world. Between 2007 and 2011, more than $2.5 Innovating for Value in Health Care. million to 3.3 Insight Center.

Health Care 8

Health Care System Report Information Technology 8

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers. Insight Center.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Kevin Eikenberry

DECEMBER 9, 2010

There is still time to vote for Steve or our other great nominees for the Best Leadership Blog of 2011. He’s also a multiple year nominee for Best Leadership Blog. Are you showing by your example that you are a continually learning leader? Do it now !

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Workshop Blog Learning-by-Doing Video 179

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

NOVEMBER 6, 2013

In 1980, the national expenditure on health care in the United States was just over 9% of Gross Domestic Product. According to data published by the Kaiser Family Foundation, workers’ earnings rose by 47% from 1999 to 2012, but their contribution to health insurance premiums during that time went up by 180%.

Health Care 8

Health Care Constraint Budgeting Quality 8

Harvard Business Review

DECEMBER 22, 2015

It is critical to have physicians intimately involved in these efforts, yet hospitals and health systems struggle to engage them in improving care. Furthermore, much of the focus on health care redesign has been on primary care physicians, despite the fact that specialty care is responsible for the majority of health care spending.

Health Care 8

Health Care Metrics Document Incubator 8

Deming Institute

SEPTEMBER 15, 2016

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? For those interested in improving the management of our organizations (hopefully that matches the readership of this blog) there is value in reading their views on six sigma. Related: A Historical Look at Deming’s Career: Lecture by J.

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Rogers Deming Six Sigma Engineering 28

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011).

Deming 28

Deming Health Care System Cost 28

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. Benchmarking seems to assure leaders that as long as their organization’s performance is 50% of the national average or better, things are okay. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

DECEMBER 22, 2014

One of the main justifications for the mergers and acquisitions sweeping the health care industry is greater integration between the physicians and teams that care for patients. In 2011 Mayo elected to follow this course. We chose to support independent medical centers by creating the Mayo Clinic Care Network.

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Sales Wolf Blog

AUGUST 27, 2010

Successories Motivational Products Talent Managment Magazine Testing and Assessments - An Employers Guide to Good Practices Testing and Assessments - DOL The Rainmaker Group - Possibility Maximization An amazing group of people commited to making a difference in the world they live - one soul, one organization, one Customer Experience at a time.

Human Resources 100

Human Resources Conference Video Blog 100

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Coaching Tip

JANUARY 14, 2011

That was a question I recently heard from an executive running a major engineering organization. . Executives running businesses in critical sectors like engineering, health care, government, manufacturing, research and development, aerospace and defense are all feeling the pressures of a changing workforce.

Talent Management 90

Talent Management Mentor Skills Learning-by-Doing 90

Strategy Driven

JANUARY 20, 2012

As organizations expand and grow, the skills that led to success often won’t sustain further development in a more complex, high-stakes environment. Find someone inside or outside your organization who has achieved what you aspire to do. Copyright 2007-2011 by StrategyDriven, Inc. Present and future executives need more.

Execution 62

Execution How To Finance Competitive Advantage 62

Strategy Driven

DECEMBER 27, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Many of the provisions of the sweeping health-care bill passed by the House of Representatives in March won’t kick in until 2014, however these provisions spell big changes for small businesses.

Uncertainty 57

Uncertainty Insurance Newsletter Incentives 57

The Horizons Tracker

FEBRUARY 21, 2023

The author examined 10 strikes of fixed duration by the Association between 2011 and 2015, with the majority of the strikes scheduled for a single day. The article highlights the rise of a more militant form of leadership within the California Nurses Association in the mid-1990s, during which time strikes became more strategically deployed.

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Reputation Resistance Health Care Comparison 111

Harvard Business Review

JUNE 5, 2017

The Leading Edge of Health Care. Initially, we considered contracting with existing accelerator organizations. We looked at more than a dozen—both health care-specific programs with strong connections in the health care “ecosystem” and industry-agnostic programs. Insight Center.

Health Care 10

Health Care Company Innovation Entrepreneur 10

Harvard Business Review

NOVEMBER 13, 2013

This kind of variation is understandably a huge cause of concern at a time when health care costs are widely seen to be spinning out of control. The CMS data provides summary information on nearly 7 million records of the top 100 most frequently performed procedures performed in 2011. Leading Health Care Innovation.

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Six Sigma Cost Health Care Analysis 9

Harvard Business Review

NOVEMBER 7, 2013

The protocol was implemented between November 2011 and May 2012. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation. Constraints on Health Care Budgets Can Drive Quality. A Role for Specialists in Resuscitating Accountable Care Organizations.

Health Care 8

Health Care Mayo Constraint Compliance 8

Harvard Business Review

JUNE 19, 2017

Low-risk expectant mothers pay a high price for unnecessary prenatal appointments in the form of time away from work and associated lost wages or personal days, child care costs, and so on. The Leading Edge of Health Care. An electronic dashboard allows us to easily track and organize our patients according to their needs.

Mayo 8

Mayo Health Care Information Innovation 8

Harvard Business Review

NOVEMBER 11, 2013

Health care systems are transforming themselves to deliver the “Triple Aim” of providing better care and a better patient experience, improving the health of populations, and lowering the cost of care. Mayo was the first care-delivery group to receive this delegated authority. Authority and Structure.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

NOVEMBER 12, 2013

Communication is essential for any successful relationship, including the one between a provider and her patient; however, social, economic, behavioral, and even care system barriers can weaken that connection, which may result in delayed or poor quality care. Leading Health Care Innovation. The Solution. The Evidence.

Health Care 8

Health Care Constraint Follow-up Survey 8

Harvard Business Review

DECEMBER 16, 2016

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete. Insight Center. The Next Analytics Age.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8

Deming Institute

JULY 30, 2015

I blogged about my experience in healthcare back in 2011 and described how my “hope level” for improvement in healthcare has gone up and down like a sine-wave pattern over the last 20-30 years. In fragility zone #2 the worldview and organization begins to lose energy. Guest post by Mike Stoecklein.

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Deming Influence System Seminar 28

Harvard Business Review

NOVEMBER 19, 2018

Since 2011, Geisinger pharmacists specializing in pain management have worked closely with patients and the rest of the healthcare team to reduce patients’ dependence on opioids while still managing their pain. Geisinger also leads efforts by local organizations to facilitate proper disposal of medications.

System 10

System Health Care Review Focus Group 10

Harvard Business Review

OCTOBER 17, 2011

I have long believed that innovation is not just about creating new products or services; it's also about rethinking the very nature of an organization's relationships. At Starbucks, this shift is values can be seen in the health-care coverage and stock options we have long offered to part-time employees. We must go deeper.

Health Care 16

Health Care Innovation Crisis Brainstorming 16

Harvard Business Review

NOVEMBER 2, 2018

When it comes to health care costs, America’s employers are at a crossroads. That means that to control costs going forward, employers may have to confront the true underlying causes of rising health care expenditures: high prices and health care inefficiencies. The Future of Health Care.

Health Care 8

Health Care Cost Insurance Price 8

Harvard Business Review

JUNE 20, 2016

Age discrimination is the most widely experienced form of discrimination across Europe according to a 2011 Age UK report. These roles were often undertaken voluntarily and associated with perceptions of being useful, involved, respected, and recognized in the organization. In a work context, this can be particularly harmful.

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Report Learning-by-Doing Health Care Career 11

Harvard Business Review

DECEMBER 23, 2015

Leaders of most internet-based businesses have realized the critical importance of using open application programming interfaces (APIs) to expand the reach of their organizations. If the health care industry followed suit, the impact on the quality and cost of care, the patient’s experience, and innovation could be enormous.

Health Care 8

Health Care Incentives Technology System 8

Harvard Business Review

OCTOBER 11, 2016

In 2011 the Vatican granted the first digital imprimatur to an app called “Confession” which helps people prepare for confession. Within professional organizations (firms, schools, hospitals), we are seeing a move away from tailored, unique solutions for each client or patient towards the standardization of service.

System 8

System Creativity Health Care Technology 8

Harvard Business Review

APRIL 19, 2017

As Chad Syverson at the University of Chicago wryly noted in his 2011 round-up of the evidence on what drives productivity : “…no potential driver of productivity differences has seen a higher ratio of speculation to actual empirical study” than management. And while this study focused on U.S.

Skills 12

Skills Management Succession Bottom-up 12

Harvard Business Review

JANUARY 25, 2012

The sharp recession triggered by the 2008 financial crisis and the uncertainty created by the 2011 debt crisis have fundamentally reset the world. Most organizations have performance evaluation and reward systems that are the biggest villains in setting audacious goals. The new reality is austerity. It's where you set the bar.

Company 12

Company Succession Constraint Sharpe 12

Harvard Business Review

DECEMBER 27, 2016

A study published in 2011 examined CEOs in the top-100 best hospitals in USNWR in three key medical specialties: cancer, digestive disorders, and cardiovascular care. The CEOs of both — John Noseworthy and Delos “Toby” Cosgrove — are highly skilled physicians. Might there be a general message here?

Management 15

Management 360-Degree Feedback Mayo Training 15

Harvard Business Review

SEPTEMBER 22, 2016

In a 2011 study management teams exhibiting a wider range of educational and work backgrounds produced more-innovative products. There’s another bias at play here, too: A 2015 paper in Organization Science, summarized in this HBR article , suggests that people overestimate the amount of conflict that actually exists on diverse teams.

Diversity 8

Diversity Team Bottom-up Analysis 8

Harvard Business Review

FEBRUARY 14, 2012

Like the rising temperature of the water the proverbial frog is sitting in, organizations are feeling the social era all around them, but failing to notice how significant a change it has produced. It's something that allows organizations to do things entirely differently — if we let it become the backbone of our business models.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

FEBRUARY 25, 2013

Today tens of millions of 50-, 60-, and 70-somethings say they are eager to apply their accumulated skills in areas like education, health, and the environment. The organization's motto: "One day, all children in this nation will have the opportunity to attain an excellent education.". One Day is the rallying cry of Teach For America.

Productivity 8

Productivity Products Finance Human Capital 8

Harvard Business Review

DECEMBER 4, 2015

As health care reform evolves, large public institutions that offer a health safety net have some advantages over privately owned enterprises. Those are all assets in an era of health care reform. I head one of these institutions: Dallas-based Parkland Health and Hospital Systems. Insight Center.

Health Care 8

Health Care Innovation Insurance Cost 8