Harvard Business Review

NOVEMBER 21, 2011

This blog post is part of the HBR Online Forum The Future of Retail. Retailers face several challenges as they enter the 2011 holiday season. Many retailers are responding with across-the-board price promotion strategies. Unemployment remains high. cost per meal) or at an individual unit level.

Retail 14

Retail P&L Merchandising Hedge 14

Harvard Business Review

JANUARY 27, 2012

Last week, I moderated a "Super Session" at this year's annual National Retail Federation " Big Show." Powered by local, mobile, and social media, online retail is becoming something that no long-time, card-carrying NRF member might reasonably have anticipated. Ultra-Specialization: Ultra-specialist sites unlock latent demand.

Retail 15

Retail Fashion Merchandising Apparel 15

Harvard Business Review

DECEMBER 27, 2011

As 2011 comes to a close, the editors of HBR.org are taking a look back at the most popular blog posts of the year to find out what most preoccupied you, our readers. HBR's 11 Most Popular Blog Posts of 2011. What Venture Capital Can Learn from Emerging Markets. A lesson in accurately valuing yourself -- from the stock market.

Blog 16

Blog Silverman Govindarajan Letter 16

Harvard Business Review

JANUARY 3, 2011

Companies that demonstrate strategic coherence — think Wal-Mart and Coca-Cola — earn a market premium in terms of higher earnings and greater shareholder value. The big question for many leaders as they look toward 2011 is: "How can my company be one of them?". There's no doubt about it; numbers don't lie.

Strategy 15

Strategy Fixed Assets Competitive Advantage Long-term 15

Harvard Business Review

DECEMBER 16, 2010

They'll increasingly be a source of, and resource for, innovation differentiation in 2011, if not for your organization, then for the firm you most dread competing against. Where professionals once wrote memos to be read, 2011 begins an era in which documents are written with touch both in mind and on fingertips. That's right.

Innovation 16

Innovation Supply Chain Business Simulation Advertising 16

Strategy Driven

JULY 13, 2011

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining. Copyright (c) 2011.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

DECEMBER 6, 2010

Brimming with confidence after their recent success in China's biggest cities such as Beijing and Shanghai, both foreign and local marketers have expanded into many smaller cities across the country. This market was estimated at around RMB 2.9 This market was estimated at around RMB 2.9 How many other companies can say that?

Marketing 12

Marketing Franchising Retail Budgeting 12

Harvard Business Review

DECEMBER 20, 2011

These drivers underpin a number of stories from 2011, but a few new themes came out as well. Coca-Cola was not alone in facing increasing costs in 2011; one of my clients, Kimberly-Clark, took an earnings hit from record pulp prices. Was a year like 2011 possible in a world without climate change? Was a year like 2011 likely ?

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Harvard Business Review

DECEMBER 19, 2012

It's emerged as this season's hot holiday pricing strategy for online retailers such as Amazon and Best Buy: dynamic pricing. From a pricing perspective, there are a variety of reasons why retailers are employing dynamic pricing. In July 2011, Netflix announced a significant price increase that incensed consumers.

Retail 8

Retail Price Strategy Airlines 8

Harvard Business Review

MARCH 15, 2011

For decades, marketers have segmented their target customers to get a read on who will buy a product or service. Marketers no longer need to be so indirect about figuring out what a customer will do or like. Many of those data points exist in silos — with the phone company, the cable company, the retailer, etc.

Market Segmentation 14

Market Segmentation Marketing How To Price 14

Harvard Business Review

APRIL 3, 2018

The paltry market for organic wine around the world belies the fact that over the past half century, countless organic winegrowers and vintners have dedicated great effort to creating a larger market for the category, without much success. ” Organic wine was not strongly embraced by distributors and retailers, either. .”

Organization 10

Organization Chemicals Retail Reputation 10

Harvard Business Review

MARCH 3, 2011

This is where staff researchers review products that include kitchen and laundry appliances, cookware, coffeemakers, vacuum cleaners, recipes, and even bathing suits. But, in 2011, ours is a different world, which made me wonder: Were these Hearst facilities artifacts of a by-gone era? Today, consumers, not marketers, rule the roost.

Productivity 12

Productivity Products Retail Telemarketing 12

Harvard Business Review

DECEMBER 29, 2011

Our most-read slideshow in 2011 was " Difficult Conversations: Nine Common Mistakes." How Retailers Are Reinventing Shopping. CEO Steve Stoute explained why marketers should worry less about traditional demographics and pay attention to hip-hop culture. Well, a girl can dream.). Video interview. The Tanning of America.

Video 14

Video Porter Charisma Customer Loyalty 14

Harvard Business Review

MARCH 2, 2011

Some tentative conclusions: There is not much of a market for stand-alone strategy studies any more. For us, our strategy informs every big decision we make — what markets to enter or exit, what acquisitions to make, what products to introduce." (The And what's hot on the corporate rialto by way of consulting work?

Consultative 15

Consultative Strategy McKinsey Porter 15

Harvard Business Review

JUNE 20, 2013

At its core, reverse innovation describes solutions adopted first in poorer, emerging nations that subsequently—and disruptively—find a market in richer, developed nations. In 2009, two bright, young entrepreneurs in India saw a key pain point with local retailers, who had no ability to engage with their existing customers.

Technology 10

Technology Innovation CRM Retail 10

Harvard Business Review

JANUARY 20, 2015

The market exit will stop Target’s continued losses in Canada and help the company focus on its strategic initiatives in the U.S. What caused the retailer’s problems in Canada, and what are the lessons learned? However, in the end, the market entry seemed rushed and oversized, with 124 stores opening within ten months.

Retail 8

Retail Merchandising Discount Price 8

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. How did this happen?

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

AUGUST 23, 2011

All the world's apparel manufacturers and retailers have joined the race to clothe China. Meanwhile, the number of people agreeing with the statement "I build my wardrobe around different occasions and needs" rose from 36% in 2010 to 45% in 2011. Apparel retailers in China face three challenges: Geographic.

Apparel 13

Apparel Franchising Retail Fashion 13

Strategy Driven

MARCH 21, 2011

The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance. Copyright 2007-2011 by StrategyDriven, Inc. To read Michael’s complete biography, click here. All rights reserved.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

MAY 22, 2013

Ever since Amazon''s Price App appeared on the retail scene some 18 months ago, pundits have prophesized the demise of big-box retailers. There''s no question that Amazon''s innovation went right for the jugular of any volume- and price-focused retailer selling commodity goods like consumer electronics and household wares.

Retail 8

Retail Reis Merchandising Download 8

Harvard Business Review

OCTOBER 2, 2014

For a retailer, it’s extremely useful to know whether a customer will be back or has abandoned you for good. But as the amount of data that retailers are able to collect grows and the predictive models keep improving, the models will inevitably become markedly better at predicting customer behavior than simple rules.

Simon 10

Simon Retail Uncertainty Apparel 10

Harvard Business Review

JULY 23, 2018

Additionally, we examined individual-level grocery spending data from Point of Purchase Advertising International, which surveyed 2,400 grocery shoppers in 2011 and 2012 at 35 stores across 10 states. After they finished making their choices, they were shown a photo of a three-pack of chewing gum in a retail display.

Retail 8

Retail Participative Armstrong Video 8

Harvard Business Review

APRIL 4, 2014

Despite entering the world’s largest personal care products market in 1996, Revlon was able to generate just 2% of sales from China 17 years later. One option is for multinational companies to go flat out for market leadership in China; that is, try to be either No. 2 in the market. Go for Broke. Accept that Less is More.

Supply Chain 9

Supply Chain Retail Chemicals Marketing 9

Harvard Business Review

DECEMBER 14, 2018

Writing in the Sloan Management Review, Boston College professor Gerald Kane noted that 87% of executives surveyed indicated that digital technologies will disrupt their industries to a great or moderate extent. Starting in 2011, Mercedes chose to develop direct distribution capabilities for electric bicycle sales under its Smart brand.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

SEPTEMBER 25, 2012

Our traditional market research is telling us something else. Google trends," by Simeon Vosen and Torsten Schmidt, in the Journal of Forecasting (September 2011). I think the reason you trust traditional market research is that you have to pay for it out of your budget." Our market-research people know what they're doing.

Cost 8

Cost Marketing Management Sample 8

Harvard Business Review

OCTOBER 2, 2014

For a retailer, it’s extremely useful to know whether a customer will be back or has abandoned you for good. But as the amount of data that retailers are able to collect grows and the predictive models keep improving, the models will inevitably become markedly better at predicting customer behavior than simple rules.

Simon 8

Simon Retail Uncertainty Apparel 8

Harvard Business Review

JULY 16, 2013

These tried-and-true tools of the retail trade might not be as sexy as other forms of marketing. These instruments share a common objective: to influence purchase decisions by equipping consumers with incremental spending power for specific brands and retailers. What does this mean for retailers and brands? Gift cards.

Brand 9

Brand Loyalty Retail Technology 9

Harvard Business Review

JULY 24, 2017

On July 1, 2011, the Australian Government amended the Corporations Act introducing the “two-strikes” rule. The company is Australia’s eighth largest by market capitalization and an opinion leader in business circles. Is it now time to redesign the experiment? If so, how? ” And the pressure continues.

Execution 8

Execution Banking CEO Morale 8

Harvard Business Review

JANUARY 15, 2013

Target recently announced that its brick and mortar stores will match prices offered by major online retailers such as Amazon, Walmart, and Best Buy. This policy touches on one of the biggest strategy questions that brick and mortar retailers are facing today: should in-store prices be the same as those on their web site?

Price 8

Price Policies Retail Discount 8

Harvard Business Review

SEPTEMBER 20, 2016

In 2011, we published an article in HBR examining the surprisingly rapid growth of African economies and consumer markets. Growth has slowed sharply among oil exporters and North African countries affected by the 2011 Arab Spring democracy movements—but the rest of Africa posted accelerating growth at an average annual rate of 4.4%

Globalization 8

Globalization Long-term GDP Marketing 8

Harvard Business Review

JUNE 29, 2011

In the first quarter of 2011, industry-wide book sales were down 2.5% But B&N is the only legacy retailer to create its own devices — and rather than offer a single reader as a defensive move, it took the offense with a frequently updated family of products that are promoted prominently in-store. from the same period in 2010.

Strategy 15

Strategy Retail Long-term Short-term 15

Harvard Business Review

NOVEMBER 7, 2013

DISH Networks, the owners since 2011 of video rental giant Blockbuster, announced Wednesday the shuttering of all remaining company-owned retail locations and of Blockbuster’s DVD-by-mail service. As recently as 2002, the company had a market value of $5 billion. At its peak, the company operated 10,000 stores. postal service.

Disruptive Innovation 8

Disruptive Innovation Intangible Assets Retail Innovation 8

Harvard Business Review

SEPTEMBER 9, 2015

The bullwhip effect is the amplified response to demand signals as one moves “upstream” in the supply chain: from retailers to manufacturers to suppliers to commodity providers. Here’s a hypothetical illustration of the bullwhip effect: A retailer might experience an X% drop in sales owing to some external event.

Supply Chain 8

Supply Chain Retail Crisis Operations 8

Harvard Business Review

APRIL 11, 2013

Penney''s CEO was a catastrophe — an assessment captured in the coverage of his ouster this week: "Former Apple Retail Guru Dumped;" "How Ron Johnson Made JCPenney Even Worse;" and my favorite: "I Am Become Ron Johnson, Destroyer of Worlds." Innovation Leadership Retail' Ron Johnson''s 17-month tenure as J.C. It''s true.

Merchandising 8

Merchandising Retail Gordon Price 8

Harvard Business Review

MARCH 8, 2012

The Indian government sponsored the introduction of 3G services in 2011 with a $30 billion spectrum auction. As unit economics enable ever cheaper smart phones (the lowest price in the market is now $65), their penetration will rise. It's a reflection of what's happening in the domestic retail space more broadly.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

OCTOBER 20, 2015

Marketers have long known that stories capture consumers’ attention and they commonly weave storytelling into their marketing messages. In fact, while the total tourism market in Amsterdam grew 19 percent from 2009 to 2014, the Heineken Experience grew 143 percent. Consumers opt in. They are inherently social.

Brand 8

Brand Storytelling Trout Retail 8

Harvard Business Review

FEBRUARY 29, 2012

You might simply Pinterest the elements you liked, including information about your space or noise limitations ("One-bedroom apartment on busy street in New York," or "suburban space that needs stuff protected from little kids"), and then have a retailer give you a personalized, optimal configuration. By using the rules of the social era.

Porter 17

Porter Mass Marketing Supply Chain Retail 17