Your Voice of Encouragement

MAY 11, 2011

At the 2011 Glazer-Kennedy SuperConference, I had the privilege of meeting Kathy Ireland and hearing her address the audience of 1200 entrepreneurs. When Kathy first started her product company, she traveled around the country approaching retailers. Billion dollar company selling 45,000 products in 50 countries.

Retail 102

Retail Taylorism Taylor Magazine 102

Chris Brady

FEBRUARY 19, 2010

I am in retail sales and the person who trained me how to tell always told me, "make friends with everyone you can, because you never know what you will want from them in the future. Posted by: Tonyten | February 23, 2010 at 08:41 AM Chris, I have finally realized what it means to have true friends.

Sports 122

Sports Letter Ryan Blog 122

Harvard Business Review

DECEMBER 19, 2012

It's emerged as this season's hot holiday pricing strategy for online retailers such as Amazon and Best Buy: dynamic pricing. From a pricing perspective, there are a variety of reasons why retailers are employing dynamic pricing. In July 2011, Netflix announced a significant price increase that incensed consumers.

Retail 8

Retail Price Strategy Airlines 8

CO2

JULY 6, 2010

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund. Technology and its role in travel 2.0 For those who have had concerns, we apologize for any anxiety we may have caused.

Letter 74

Letter Blog Executive Coaching Strategic Planning 74

Strategy Driven

JANUARY 21, 2011

One retail CTO summed it up well at a recent SAS event when he said, “We don’t want to just struggle through and be hanging by our fingertips when the economy recovers. People and businesses are looking for opportunities. What kinds of opportunities? Subscribe now to get your subscription to this award-winning quarterly magazine.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. How did this happen?

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

MAY 8, 2015

Consumers go to retail stores to find out what is available at what prices—in other words, in large part, to get information. Rather than having stores in shopping centers, retailers will construct massive warehouses and home-deliver products directly. So robots will play a more important role in retail’s future.

Technology 8

Technology Retail Transportation Construction 8

Harvard Business Review

MARCH 8, 2012

The Indian government sponsored the introduction of 3G services in 2011 with a $30 billion spectrum auction. As in China several years ago, there's a reluctance to pay for goods using the Web; most of today's online transactions are in the travel industry (representing 87 percent of a $6.3 billion e-commerce sector, says Avendus).

Venture Capitalist 14

Venture Capitalist Entrepreneur Conference Wireless 14

Harvard Business Review

MARCH 3, 2011

But, in 2011, ours is a different world, which made me wonder: Were these Hearst facilities artifacts of a by-gone era? A vast swath of e-retailers followed Amazon's example. And outsourced technology providers, such as Bazaarvoice, made it relatively straightforward to add consumer product reviews to retail sites.

Productivity 13

Productivity Products Retail Telemarketing 13

Harvard Business Review

MAY 1, 2015

Michael Levie, a seasoned hotel executive, and Rattan Chadha, a successful retail entrepreneur, were having dinner. The customer group they envisioned consisted of frequent travelers. So they also crossed out restaurants, bars, and conference facilities — amenities most travelers rarely use. It ain’t happening.

Industry 8

Industry Hotels Travel Airlines 8

Harvard Business Review

MAY 8, 2017

Some companies that made the list were obvious choices; for example, the biggest online retailer now gets most of its profit from cloud services (Amazon). While Amazon has expanded its core retailing platform into new categories, such as food and streaming content, in parallel it has built the world’s largest cloud computing enterprise.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

SEPTEMBER 21, 2011

Smartphone sales in 2011 are estimated to reach 468 million units, a 57% increase over 2010. Similarly, in business travel, apps such as those from American Airlines provide customers with high virtual service levels, giving users information before the ground staff has made any announcements. Technology.

Brand 11

Brand B2C Market Segmentation Travel 11

Harvard Business Review

AUGUST 22, 2014

It's Not the Bus Which Mode of Travel Provides the Happiest Commute? But there were some surprises: Bus riders and cyclists — both of whom travel about 22 minutes to work — had very different levels of satisfaction. And by 2011, a mere 21% of Americans had received any training within the past five years.

Survey 8

Survey Training Travel Retail 8

Harvard Business Review

APRIL 29, 2013

Every new market I look at seems to have an Amazon-style copycat — a website that looks, functions, and sells products a lot like a well-known online retailer. E-retailers in these emerging markets are today confronting a number of fundamental issues, a large one being trust. Entrepreneurship Global business Retail COD'

Globalization 8

Globalization First-mover Advantage Retail Business Model 8

Women on Business

DECEMBER 20, 2012

million in 2011. Representation of women on boards of S&P 500 companies declined to 16% in 2011 from 16.6% She travels every week to different clients across the country. I was raised by a professional mother and my grandmother built a retail business and did not retire until she was 80. As of 2010, only 2.4%

Trends 265

Trends Power Simon Real Estate 265

Harvard Business Review

OCTOBER 20, 2015

This popularity has enabled Heineken to raise admission prices by more than 60 percent since 2009 and increase retail sales per capita by 100 percent from 2009 to 2014. It consistently performs at the top of its category on attendance, guest satisfaction, retail sales per square foot and per capita, and yield on admission.

Brand 8

Brand Storytelling Trout Retail 8

Harvard Business Review

JUNE 26, 2014

There is no fee charged to retailers who use it and no exorbitant interest rates lying in wait for consumers. On average, Americans spend twenty-eight minutes a month travelling to get cash, but that time isn’t evenly distributed. retail businesses lose about $40 billion annually because of the theft of cash alone.

Cost 8

Cost Transportation Banking Retail 8

Harvard Business Review

OCTOBER 21, 2013

Many products can be complicated to operate or dangerous if used incorrectly, and a van can save a customer from traveling to a training center. As the Wienermobile shows (and also the LL Bean Bootmobile ), there can even be a certain amount of excitement generated by the travels of a company’s mobile unit.

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

JANUARY 7, 2015

Riding on the inputs of such third-party developers and their popular applications, Walgreens enhanced overall customer engagement with its retail stores. Twitter acquired TweetDeck in 2011. Outside of health care, Watson is already creating new ecosystems for IBM in radically new areas such as recipe making, shopping, and travel.

Levitt 8

Levitt Real Estate Business Model Early Adopters 8

Harvard Business Review

JANUARY 7, 2013

From 2008 through 2011, we were just up against challenge after challenge to keep our business in play. Even in more robust economic times, any retail business has to cope with seasonality. We connect with groups traveling to the southwest — we've created experiences for doctors' associations, for groups of women executives.

Drucker 8

Drucker Creativity Travel Objective 8

Harvard Business Review

DECEMBER 29, 2010

Another leader, a retailing executive in Dubai, told me how he'd coached his young and inexperienced team in 2010: "They were used to the easy wins and rapid growth of an emerging market, but they had to learn that life isn't always like that — hard work, focus and drive gets results over the longer term."

Leadership 15

Leadership Crisis Banking Learning-by-Doing 15

Harvard Business Review

APRIL 25, 2014

Firms in this segment have many more “moving parts” than start-up companies – systems connected to other systems, more layers of management through which bad news in the field must travel, etc. Then Costco came knocking on Dave’s doors to supply its warehouse clubs, but Dave’s had to turn the giant retailer down.

Operations 8

Operations Company Supply Chain Short-term 8

Harvard Business Review

AUGUST 11, 2014

In contrast, loans to larger firms have risen every year since hitting bottom in 2011, and are now up about 4% since that low point. In fact, we may be seeing a technology disruption in small business lending along the lines of what weve seen over the last few decades in industries like travel and media.

Technology 9

Technology Banking Class Real Estate 9

Miles Anthony Smith

FEBRUARY 17, 2020

Together with her husband, she travels a lot to minister, plant churches, and do counseling around the world. Terri Blackstock A New York Times best-selling author and a recipient of numerous awards like the Christian Retailers Choice Award and Carol Awards to name a few, Terri has more than 7 million books sold worldwide. ​ 2.

Film 52

Film Meyer Books Travel 52

Miles Anthony Smith

FEBRUARY 17, 2020

Together with her husband, she travels a lot to minister, plant churches, and do counseling around the world. Terri Blackstock A New York Times best-selling author and a recipient of numerous awards like the Christian Retailers Choice Award and Carol Awards to name a few, Terri has more than 7 million books sold worldwide. ​ 2.

Film 52

Film Meyer Books Travel 52

Harvard Business Review

APRIL 25, 2018

Managers in banks, hospitals, police departments, call-centers, and retail outlets who want to know what employees are up to can now quite easily do so. Rather, this surge in surveillance was in part triggered by travelers’ repeated complaints that their belongings went missing during screenings.

Travel 9

Travel Airlines Transportation Call Center 9

Harvard Business Review

APRIL 7, 2011

It was a bold move and the flow of credit quickly got the attention of retailers who moved to wide credit card acceptance. I thought of this bit of history when I read Kevin Kelly's piece predicting that Amazon.com's Kindle would be free by the end of 2011. The broader network eventually won the day. All views here are his own.

Banking 14

Banking eBook Price Retail 14

Harvard Business Review

DECEMBER 14, 2016

The initiative also provides incomes for women who have few opportunities to make money and cannot freely travel outside of their homes. The Philippines is a nation of small retailers. About 95% of the 1 million retail locations are small variety shops, called sari-sari stores. The market potential is significant: 4.5

Marketing 8

Marketing Brand Cost Retail 8

Harvard Business Review

JANUARY 27, 2012

Last week, I moderated a "Super Session" at this year's annual National Retail Federation " Big Show." Powered by local, mobile, and social media, online retail is becoming something that no long-time, card-carrying NRF member might reasonably have anticipated. Ultra-Specialization: Ultra-specialist sites unlock latent demand.

Retail 15

Retail Fashion Merchandising Apparel 15