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Coaching Change

Marshall Goldsmith

Employees rate their manager’s ability to “effectively deal with people who undermine teamwork” dead last among 92 elements of effective leadership. Leaders often fear confronting people about poor teamwork, but people highly value honest feedback. Such feedback allows you to practice consultative coaching.

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To Help Others Develop, Start With Yourself

Marshall Goldsmith

Great leaders encourage leadership development by openly developing themselves. I just reviewed my 360-degree feedback. In fact, organizations that do the best job of cranking out leaders tend to have CEOs like Steve Sanger who are directly and actively involved in leadership development. by Marshall Goldsmith.

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Dear Yet to be Born Grandchildren

Marshall Goldsmith

I was one of the original developers of something called 360 degree feedback. What Got You Here Won’t Get You There has just been listed as the #2 bestselling business book for 2012 by INC magazine / 800 CEO Read. FeedForward Leadership' You will just feel like an imposter or a phony.

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360 Survey On the Wall…I Hardly See Myself at All

You're Not the Boss of Me

This post, from January 2012, challenges the 360 degree feedback process first popularized in the 1990s. Building Relationships communication Human Resources Leadership Development Organizational Effectiveness 360 Degree Feedback Building Trust coaching' I’m not a big fan of surveys.

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Why Don’t We Ask?

Marshall Goldsmith

Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction.

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Bashing the Boss

Marshall Goldsmith

I have reviewed 360-degree feedback reports on leaders at all levels in major corporations, and a substantial number of executives are rated poorly on the item “avoids destructive comments about other people or groups.” Coaching Employee Engagement Leadership' This is not just true for employees.

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Changing Leadership Behavior

Marshall Goldsmith

We first get an agreement with our coaching clients and their managers on two key variables: 1) what are the key behaviors that will make the biggest positive change in increased leadership effectiveness and 2) who are the key stakeholders that should determine (one year later) if this change has occurred. That is just not what I do.