Harvard Business Review

OCTOBER 31, 2012

Plenty of people — including here on Harvard's blog — espouse the theory that big companies can't innovate. A look at any performance measure shows that innovation can come from either size, and that both arguments are oversimplifications. HP is #10 on the 2012 list, and IBM is number 19.

Operations 16

Operations Innovation Industry CEO 16

Harvard Business Review

APRIL 7, 2016

Or, as it turns out, even the vicinity of 1455 Market Street, the address of Uber’s San Francisco headquarters. Following are three such innovative approaches for connecting with top talent. In a 2012 online survey of 2,000 people born after 1981, 88% of people reported that humor is essential to their sense of self.

Marketing 8

Marketing Strategy Hammer Media 8

Harvard Business Review

FEBRUARY 8, 2017

Airbnb has nearly doubled its user base every year since 2012 and is now worth $30 billion — nearly as much as Marriott International, the world’s largest hotel chain. The explosive growth of ride sharing is a big reason why Hertz reported dismal quarterly results in November 2016, leading to a 23% drop in its market value.

Innovation 8

Innovation Bureaucracy IPO Bottom-up 8

Harvard Business Review

JUNE 12, 2014

In contrast to previous litigation between the two tech-giants—which revolved on the overall look of the phones—this case focused around autocomplete , tap-from-search and slide-to-unlock software. Despite the technical nature of these innovations, there are a few broad managerial lessons that have emerged from this prominent patent case.

Marketing Strategy 8

Marketing Strategy Strategy Marketing Licensing 8

Harvard Business Review

SEPTEMBER 6, 2017

The strategic underpinnings of most companies’ workforce plans should change dramatically as a result of technological innovation. Digital transformation, the industrial internet, advanced analytics, artificial intelligence, robotics, machine learning, and a plethora of other innovations are fundamentally changing the nature of work.

Company 10

Company Insurance Engineering Software 10

Harvard Business Review

MARCH 9, 2015

That bill, known as the Innovation Act, was reintroduced last month in the House by its author, Rep. The Innovation Act’s provisions would make an important dent in the worst excesses of the system. Even if the Innovation Act passes this time, structural defects in the patent system will be left unaddressed.

Innovation 8

Innovation Technology System Consensus 8

Strategy Driven

JANUARY 26, 2011

As the chairman and CEO of Mzinga ® , a company that provides social software to businesses, quite literally, it’s my job to be social media savvy. This emerging social era is about engaging everyone around you to redefine what you do and how you do it – including sales, marketing, R&D, customer support, and product development.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

AUGUST 6, 2013

In three recent blog posts we looked at the innovation mindset in individuals, profiling game changers Jerry Buss , Peter Jackson , and Shantha Ragunathan. Innovators maintain a laser focus on outcomes , avoid getting caught in the activity trap , and proactively "expand the pie" to make an impact. Take, for example, 3M Corporation.

Innovation 8

Innovation Engineering Wireless Resources 8

CO2

APRIL 1, 2022

Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases. It’s more likely that they set out to meet an unmet need in the market. For example, high purpose companies experience: 14.1% greater revenue growth 34.7%

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases. It’s more likely that they set out to meet an unmet need in the market. For example, high purpose companies experience: 14.1% greater revenue growth.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Harvard Business Review

MARCH 10, 2016

” In other words, today’s innovators don’t “go global”—globality is baked into their origins. Innovation isn’t merely outsourced to low-cost providers, it’s globally networked between peers and partners. from 2012 to 2014. For Silicon Valley, however, that proportion rises to 45%.

Globalization 8

Globalization Entrepreneur Innovation Software 8

Harvard Business Review

DECEMBER 19, 2016

CEOs should actively manage five specific tensions in today’s complex global business environment: Disruptive innovation versus leveraging the company’s core strengths. Even in the most commoditized markets, winning players need to create value by adding small slivers of differentiated services, logistics, quality and reliability.

CEO 8

CEO Supply Chain Disruptive Innovation P&L 8

Harvard Business Review

DECEMBER 6, 2016

This means self-driving cars have shifted from a period of wild experimentation directly to market adoption — what Paul Nunes and I describe in our 2013 HBR article as “big bang” disruption. Plus, the rise of mobile phones is being blamed for a new spike in U.S. traffic deaths.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

MARCH 9, 2018

The company created impressive digital capabilities, labeling itself a “digital industrial” company, embedding sensors into many products, building a huge new software platform for the Internet of Things, and transforming business models for its industrial offerings.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

MAY 16, 2014

Look out across today’s ultra-competitive smartphone market and you’ll see something resembling the religious wars of the Middle Ages. And the havoc being wreaked — in higher prices, banned devices, and stifled innovation — is laying waste to the industry landscape. This is no quaint summer-weekend reenactment.

Outsourcing 8

Outsourcing Software Industry Construction 8

Harvard Business Review

JULY 27, 2017

In 2012, one of us — Gregor Gimmy, a California-based serial entrepreneur and former IDEO consultant — accepted a new role at BMW’s corporate R&D headquarters. Gimmy’s task was clear but highly demanding: to reimagine the way BMW innovates.

Venture Capitalist 8

Venture Capitalist Meyer Innovation Fixed Costs 8

Harvard Business Review

MARCH 26, 2012

Western multinationals — especially the most successful ones — consistently struggle to achieve their growth targets in emerging markets. Because they try to repeat their past success formulas — the ones that work so well for them in developed markets. It is impossible to earn healthy profits in emerging markets.

Chief Technology Officer 12

Chief Technology Officer CTO Constraint Engineering 12

Harvard Business Review

JUNE 25, 2013

In December 2012 and January of this year, Tata Consultancy Services surveyed 1,217 executives from large companies (revenue of more than $1 billion) in a dozen global industries in North America, Europe, Asia-Pacific, and Latin America. The Big Data wars are hardly limited to the media industry. million apiece on it last year.

ROI 8

ROI Company Learning Curve Retail 8

Harvard Business Review

MAY 21, 2015

Over the past two decades, there have been many attempts to reform the electric utility market. Consider how Uber opened up the transportation market. In both cases, the two goods (car and real estate) are given value-creating potential through a process of market fragmentation and consumer empowerment.

Energy 8

Energy Transportation Software Price 8

Harvard Business Review

JANUARY 8, 2014

For the last 75 years products (both durable goods and software) were built via Waterfall development. This process forced companies to release and launch products by model years, and market new and “improved” versions. Marketing delivers a “requirements” document to engineering. The Old Days – Waterfall Product Development.

Agility 8

Agility Software Engineering Business Model 8

Harvard Business Review

MARCH 2, 2015

In 2012, Congress gave the FAA until 2015 to develop rules for military, commercial, and privately-owned drones to operate in U.S. Pending agency action, commercial uses for drones were effectively banned. Hobbyist drone users are free to play, so long as they stay below 400 feet and away from airports.).

Transportation 8

Transportation Proposal Technology Press Release 8

Harvard Business Review

APRIL 10, 2014

Ericsson used Lego Mindstorm robots in a demonstration at the 2012 Mobile World Congress to bring to life its vision of how connected machines might change the way we live. This is more than just a smart marketing campaign. They use software to plan, test, and modify sequences of instructions for a variety of robotic behaviors.

Education 10

Education Human Resources Participative Training 10

Harvard Business Review

AUGUST 8, 2017

In 2012, an estimate of a trillion internet-connected devices (by 2015!) After a series of meetings with Silicon Valley stalwarts like Google, Apple, and Amazon, we decided to develop our own IoT software and hired the people who could help us do it. Software, in contrast, is incredibly fast. Ask yourself these questions first.

Productivity 8

Productivity Products Early Adopters Software 8

Harvard Business Review

NOVEMBER 3, 2016

nearly 6 million entry-level jobs will be created from 2012 to 2022, according to the Bureau of Labor Statistics. It teaches young people the dress, demeanor, and collaboration skills expected in a professional setting as well as the technical skills for careers in IT, operations, finance, sales and marketing, or customer service.

Organization 8

Organization Chief Operating Officer Education Software 8

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. Is your firm ready for this new age of peer-to-peer marketing?

Reference 15

Reference Tips Media Case Study 15

Harvard Business Review

SEPTEMBER 19, 2014

The evolution of African markets faces significant barriers: cost, distance, and a lack of infrastructure. consumers are just being introduced to Apple Pay, mobile money services like MPesa and MTN Money have been flourishing in African markets. But the possibilities for ecommerce and consumer marketing are enormous.

Banking 8

Banking Retail Wireless Operations 8

Harvard Business Review

JULY 22, 2016

Network businesses have always been around, from matchmakers to real estate brokers, but it’s the move to digital platforms that has led to market-shaking effects. Instagram is an exciting marketing channel; GoPro’s account helps keep users engaged with the company and lets GoPro know how people use its products.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

Harvard Business Review

APRIL 28, 2015

Even today, with more than $200B in market capitalization largely derived from that same data, investors struggle to value the company’s information. We need to mark our information assets to market or depreciate them as they become obsolete. Where we land is firmly in the face of a management paradox.

Business Model 8

Business Model System Management Supply Chain 8

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. Is your firm ready for this new age of peer-to-peer marketing?

Reference 12

Reference Tips Media Case Study 12

Harvard Business Review

MARCH 28, 2016

Every industry, no matter how traditional — agriculture, automotive, aviation, energy — is being upended by the addition of sensors, internet connectivity, and software. It dominated the ultra-profitable, digital-photo-kiosk market, even pushing archrival Fuji out of Walgreens’s retail-pharmacy juggernaut.

Company 8

Company How To Technology Strategy 8

Harvard Business Review

NOVEMBER 5, 2013

When Avon Products CEO Sheri McCoy took the helm in April 2012, she acknowledged that resolving a bribery crisis in China would be a slow process, but she had no idea how slow — it’s proving to take longer and cost more, she told analysts, while also mounting multiple initiatives. Decisions are made behind closed doors.

How To 8

How To Airlines Open-book CEO 8

Harvard Business Review

DECEMBER 12, 2016

The language of ecosystems redefined our understanding of competition by viewing markets has habitats. Might a company have the same DNA for its lifetime, but be able to innovate by expressing that DNA into new business models, organizational designs, and offerings? Does biology inform business? It’s happened before.

How To 8

How To Decentralization Environment Collins 8

Harvard Business Review

OCTOBER 14, 2014

Etsy analyzes technical challenges on its public engineering blog , opens its professional development workshops to the local coder community, publishes success stories on its Slideshare channel, and gives away code on its GitHub repositories, all to help other software-centric firms accelerate their own learning and growth.

Company 8

Company Business Model Workshop Metrics 8

Harvard Business Review

NOVEMBER 11, 2015

Not speed to market. Founded in 2012 with a handful of employees, it has grown to about 80 employees who promote viral videos and other content around a handful of big issues like citizenship or culture. Another example is Xactly Corporation, a SaaS company that provides cloud-based enterprise software and services.

Bond 8

Bond Video Audience Learning-by-Doing 8

Harvard Business Review

SEPTEMBER 3, 2013

But I''ve just finished work on a new book with Paul Nunes on the new age of disruptive innovation (based on our March 2013 HBR article, " Big Bang Disruption "). The earlier essay, "The Nature of the Firm," is justly famous for its introduction to economic literature of the concept of market friction, or what Coase called "transaction costs."

Cost 8

Cost Open-book Disruptive Innovation Conference 8

Harvard Business Review

JANUARY 3, 2017

Unless we also design new ways of talking about ideas and exploring the future, those product and service innovations will never be embraced by the organization and never make their way out into the world. As business leaders, they were acutely aware that there was no decent solution in the market. Related Video.

Commitment 11

Commitment Banking Proposal Video 11

Harvard Business Review

APRIL 1, 2013

Ferose became the managing director of SAP Labs India, one of fifteen global R&D centers of the German software giant SAP. Ferose's mandate was to reduce employee turnover to below 10% by 2012. In April 2010, V.R. In particular, Ferose empowered his 4,000 employees to experiment with bold new ideas during their work time.

Innovation 8

Innovation Attrition Software Globalization 8