Harvard Business Review

NOVEMBER 21, 2011

This blog post is part of the HBR Online Forum The Future of Retail. There are troubling signs for the country's retailers as Americans continue to slow down their spending and hunt for deep discounts. Most retailers are just hoping to eek out a slight increase over the year before. No one expects a blockbuster holiday season.

Tactics 15

Tactics Retail Discount Loyalty 15

Deming Institute

JANUARY 5, 2017

Out of the Crisis resonated with me – not because of statistics, but because of the human factors, the psychology, and the workplace dynamics that I already recognized from the workplace, having worked a few part time retail jobs at that point. I had experience a bullying boss who didn’t listen to their employees.

Deming 46

Deming TQM Kaizen Crisis 46

Harvard Business Review

JUNE 27, 2012

Jobs was an innovator at heart. It's fascinating to watch where Cook has spent his time at work so far in 2012. Put two-and-two together, and you simply see less innovation with Cook at the top than with Jobs. Employees on the factory floor and in the retail stores are on the move, and it's not a completely positive journey.

Supply Chain 15

Supply Chain Retail PR Industry 15

Strategy Driven

JUNE 18, 2012

So far, Apple and Steve Jobs have changed the way computers run, revolutionized the mobile phone, and revolutionized the way music is distributed to a point that all retailers, distributors, manufacturers, producers, music groups, and recording artists are totally dependent on Apple for a sizeable share of their revenue. Since 1984.

Download 50

Download Customer Loyalty Marketing Seminar 50

Harvard Business Review

JANUARY 20, 2015

a year between 1964 and 2012 to only 2.1% In retail, for instance, productivity could increase by another one-third in developed economies and double in emerging economies between 2012 and 2025. We see a rich pipeline of innovation ahead in both developed and emerging economies. over the next 50 years. We disagree.

Globalization 8

Globalization Productivity Products GDP 8

Harvard Business Review

SEPTEMBER 13, 2017

For slaughterhouses and retailers (Brazilian operations), we also projected positive benefits: $20 million to $120 million (0.01% to 0.1% We set about investigating the financial costs and benefits of the uptake of sustainable and deforestation-free beef by ranchers, slaughterhouses, and retailers in Brazil. of revenues).

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Harvard Business Review

NOVEMBER 7, 2013

Yesterday, Amazon.com launched Amazon Source, a program that will pay retail outlets for selling Kindle e-reading devices and accessories. Retailers can buy the products at a 6% discount and earn a 10% commission on ebook sales recorded for a given device for the next two years. of publisher revenues in 2012.

eBook 8

eBook Retail Discount Disruptive Innovation 8

Harvard Business Review

NOVEMBER 29, 2013

Its gross domestic product has surged from less than $150 billion in 1978 to $8,227 billion in 2012 (see “China’s GDP” chart below). percentage points in 2003-2012. Witness the rapid growth in US productivity levels in the 1990s and 2000s in sectors such as retailing. It contributed 1.4

GDP 13

GDP Supply Chain Globalization Technology 13

Harvard Business Review

JUNE 25, 2013

In December 2012 and January of this year, Tata Consultancy Services surveyed 1,217 executives from large companies (revenue of more than $1 billion) in a dozen global industries in North America, Europe, Asia-Pacific, and Latin America. Yet ROI leaders in our study also included telecoms, retailers, banks and high-tech companies.

ROI 8

ROI Company Learning Curve Retail 8

Harvard Business Review

DECEMBER 10, 2012

So, naturally, watching their profit margin drop precipitously as customers flock to these other retail centers, Best Buy is trying to figure out a way to compete. Based on the theory of disruption alone, it's hard to say what the retail giant should do. It's just not a good decade to be Best Buy.

Price 9

Price Retail Business Model Christensen 9

Harvard Business Review

DECEMBER 27, 2011

Five Things You Should Stop Doing in 2012. Steve Jobs Solved the Innovator's Dilemma. The concept of reverse innovation applies in finance, as well. How the science of attention blindness can help you improve your innovative thinking. Penney's new CEO on how to create an irresistible retail experience.

Blog 16

Blog Silverman Govindarajan Letter 16

Harvard Business Review

OCTOBER 27, 2016

between 2006 and 2012 had at least one immigrant cofounder. — data from the 2012 Global Entrepreneurship Monitor showed that the vast majority of the 69 countries surveyed reported higher entrepreneurial activity among immigrants than among natives, especially in growth-oriented ventures. Immigrants represent 27.5%

Entrepreneur 8

Entrepreneur Venture Capitalist Retail Incubator 8

Harvard Business Review

SEPTEMBER 15, 2011

Challenge , asking how could technology inform and enable management innovation. There is so much to learn, borrow, and build upon in these winning entries when it comes to how we can use the principles, and tools of the Web to make our organizations more adaptable, innovative, inspiring, and accountable. Story by Jim Lavoie.

Management 12

Management McKinsey Letter Retail 12

Harvard Business Review

SEPTEMBER 19, 2014

Informal retail and cash purchases are the norm, and that has its risks and costs. More people have mobile money accounts than bank accounts in at least nine African countries, up from four in 2012. The second is the need to lower the costs and risk of retail and trade based primarily on cash transactions.

Banking 8

Banking Retail Wireless Operations 8

Women on Business

DECEMBER 20, 2012

In 2012, according to the State of Women-Owned Businesses Report from American Express Open, there are more than 8.3 In 2012, over 50% of dentists are women, as are 47% of medical students. They’re starting totally virtual companies, using the cloud for solutions and developing innovative ways to manage staff, time, family and work.

Trends 265

Trends Power Simon Real Estate 265

Harvard Business Review

JUNE 30, 2014

In 2012, Electrolux leadership decided this had to change. To this end we eliminated silos between functions including marketing, sales, IT, consumer insight, and innovation and established “consumer experience teams” in each business and region. Our transformation centered on the consumer. Three finalists entered pilots this spring.

Marketing 8

Marketing Brand Globalization Innovation 8

Harvard Business Review

MARCH 8, 2012

Further, we'll see a roll-out of 4G wireless services across the country in 2012. It's a reflection of what's happening in the domestic retail space more broadly. Infibeam's founder projects growth of the retail economy from $400 billion today to $1 trillion by the end of the decade. billion e-commerce sector, says Avendus).

Venture Capitalist 14

Venture Capitalist Entrepreneur Conference Wireless 14

Harvard Business Review

SEPTEMBER 26, 2013

The turnaround can’t be attributed to a bold, Da Vinci-esque initiative such as new carbon fiber aircraft, the pioneering of new markets or even low-cost innovation. The most famous of these options was checked-bag fees, but most of the recent innovations have focused on “upselling” passengers into an improved experience (e.g.,

Airlines 8

Airlines Industry Transportation Travel 8

Harvard Business Review

DECEMBER 19, 2016

As the Institute of Medicine highlighted in a 2012 report , this gap in knowledge contributes to variation in care and suboptimal outcome. Innovating for Value in Health Care. Insight Center. Sponsored by Medtronic. Exploring cutting edge ways to lower costs and improve quality. We have already begun to go down this road.

Information Technology 8

Information Technology Technology Peer Review Information 8

Harvard Business Review

DECEMBER 6, 2016

But when I learned that our retail partners had recently started asking about the impact of our sustainability programs, I agreed that Cabot would undergo the rigorous B Corp certification process to provide an objective measure. In 2012, Cabot became a certified B Corp.

Cooper 8

Cooper Benchmarking Reputation Brand 8

Harvard Business Review

DECEMBER 10, 2015

We attracted many new doctors when we opened a replacement hospital in 2012, ultimately doubling the size of our medical staff. Given our positive partnerships thus far, we embraced this opportunity and partnered with Cadence in 2012, using our shared revenue and expense model. How Our Journey Began.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

OCTOBER 14, 2014

billion dollars in sales (a 50% increase over 2012) in the Etsy marketplace alone. And Etsy also helps its merchants expand their businesses at craft fairs, in local retail stores, or on their own websites. The local economy gets stronger while entrepreneurs and innovative business ideas get a boost.

Company 9

Company Business Model Workshop Metrics 9

Harvard Business Review

APRIL 5, 2013

Everyone is familiar with the primary methods Gillette used to grow: It innovated via technology (with the Sensor, Mach 3, and Fusion razors), and in 2001 it formally expanded into the women''s leg shaving market with a new brand called Venus. For decades, the shaving market was men''s facial hair removal.

Price 8

Price Franchising Marketing CFO 8

Harvard Business Review

MARCH 22, 2013

By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game. This is their only purpose. Our purpose in exporting is to establish a brand reputation.". They learn fast.

Globalization 15

Globalization Chief Financial Officer Class Licensing 15

Harvard Business Review

DECEMBER 29, 2011

As you take some time to reflect, relax, and renew before the year to come, we offer you our most popular multimedia content from the year that was: podcasts, videos, slideshows, and infographics that we hope help you chart a successful course in 2012. How Retailers Are Reinventing Shopping. Video interview. The Tanning of America.

Video 15

Video Porter Charisma Customer Loyalty 15

Harvard Business Review

NOVEMBER 29, 2013

The leaders of these organizations immediately got the concept that the philanthropic community stood to benefit by converging on a day like this, in the same way that retailers (even though they compete aggressively) all take part in and benefit from Black Friday. Encourage innovations on the theme. Learn from experience.

Decentralization 9

Decentralization Media Follow-up Learning-by-Doing 9

Harvard Business Review

MAY 21, 2013

This has been a steadily growing trend since 2012. Fifteen percent of online retail sales will take place this year via mobile devices, according to eMarketer , and that''s a 56% increase from 2012. Innovations in Digital and Mobile Marketing An HBR Insight Center. And yet this is the fourth screen?

Advertising 8

Advertising Media Marketing Content 8

Harvard Business Review

OCTOBER 14, 2013

Pieri is the Co-founder and CEO of The Grommet, a retail site devoted to promoting innovative, undiscovered products and the stories behind their makers. In 2012, Japanese e-commerce giant Rakuten invested in The Grommet and the company has been soaring ever since.

Learning Curve 11

Learning Curve Learning-by-Doing Retail Budgeting 11

Harvard Business Review

APRIL 26, 2012

And although the retail giant's green efforts have done a lot to showcase the company's commitment to sustainability, sometimes Walmart gives its critics some legitimate ammo, like the recent revelations and allegations of corruption in its Mexican operations. So what do the recent allegations mean for Walmart's sustainability efforts?

Ethics 12

Ethics Short-term Marketing Operations 12

Harvard Business Review

JULY 22, 2016

British retailer ASOS also maintains a popular Instagram account. Starbucks invested in and partnered with Square in 2012 to bring mobile payment systems into its stores using Square’s Wallet app. Now BancAlliance will leverage Lending Club’s software and vetting process to reach these customers.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

Harvard Business Review

MARCH 28, 2016

Since its bankruptcy in 2012, Kodak has been a poster child for innovation incompetence: After inventing the world’s first digital camera in 1975, the conventional story goes, myopic managers allowed a bloated company to let inertia drive it off a cliff. A misunderstood story. By 2010, Kodak had clawed its way to No.

Company 8

Company How To Technology Strategy 8

Harvard Business Review

JANUARY 20, 2015

In three months in 2012, Russia’s share of malicious hosts rose by around 10%, and the United States lost 10% of its bad boy computers. The Retail Cyber Intelligence Sharing Center has been up and running since last year, when some 30 large retail companies got together and decided to share information on threats with each other.

Proposal 8

Proposal GDP Cooper Offshoring 8

Harvard Business Review

MARCH 22, 2013

By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game. This is their only purpose. Our purpose in exporting is to establish a brand reputation.". They learn fast.

Globalization 8

Globalization Chief Financial Officer Class Licensing 8

Harvard Business Review

JANUARY 9, 2017

By 2033, economists predict that tech innovation could convert 30% of today’s full-time occupations into augmented services completed “on demand” through a mix of automation and human labor. A hybrid of humans and AI is remaking retail, marketing, and customer service.

Content 8

Content Trends Media Advertising 8

Harvard Business Review

JANUARY 24, 2017

Located in the heart of Colombia’s coffee region, in 2012 Manizales was a good place to grow up and get an education, and an even better place to retire, safe and surrounded by beautiful scenery. However, during their prime working years, most Manizalenos would move to Bogota (7 million people) or Medellin (2.5

Entrepreneur 8

Entrepreneur Mentor Banking Self-aware 8

Harvard Business Review

JANUARY 28, 2014

Between 1976 and 2012 the share of US income earned by the top 1% almost tripled, rising from 9% to 24%. After a terrible fire killed many workers in Bangladesh apparel factories, European retailers Primark and C&A worked to establish long-term compensation funds for victims and their families. Take an Interest.

Golden Parachute 11

Golden Parachute Apparel Trends Short-term 11

Harvard Business Review

APRIL 28, 2015

Similarly, ten years ago, it would have been impossible to predict or justify Amazon becoming the leader in cloud computing simply as a consequence of its own scale in online retail. Bloomberg realized that the ease of information sharing made innovation in consumption a key form of differentiation in the industry.

Business Model 8

Business Model System Management Supply Chain 8