Engaging Leader

DECEMBER 6, 2012

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. The practice of continuous improvement by definition requires change … people making changes that continuously improve a process. — Jesse Lahey, SPHR (@JesseLahey) December 6, 2012. ©iStockphoto.com/AnsonLu.

Resistance 184

Resistance Six Sigma Supply Chain Stakeholder Analysis 184

Six Disciplines

JANUARY 12, 2012

IndustryWeek recently reported on a survey it conducted with TBM Consulting about the impact of continuous-improvement programs on three financial metrics: anticipated revenue growth, operating income growth, and cash flow over the past year.

Competitive Advantage 82

Competitive Advantage Metrics Maturity Strategic Planning 82

Engaging Leader

APRIL 7, 2015

Gal Rimon is CEO of GamEffective, which he founded in 2012, with the vision of bringing next-generation gamification to enterprise applications. Prior to that he was VP customer relations and operations at Deloitte Consulting. Previously, was CEO of Gilon-Synergy Business Insight, a national leader in Business Intelligence.

Kaizen 100

Kaizen Business Intelligence CEO Trends 100

Great Leadership By Dan

AUGUST 1, 2012

We've found that managers and employees usually want to participate and to influence the design of processes and systems that affect them. Keep people continually connected to the environment in which they operate. Use the review process to carry the message to employees. © 2012 Dr. George H. Create a Common Purpose.

Participative 249

Participative Energy Bottom-up Organizational Behavior 249

Mike Cardus

DECEMBER 29, 2011

Processing the Experience Using Mouse Traps. DTC Operator. Dimension Time Cost Operator (DTC) – is a tool for for seeing problems differently exploring ideas of extremes in size and cost. The DTC Operator can work to release Psychological Inertia. How To Process + De-Brief Team Building Activities. Nine Windows.

Team Building 129

Team Building Team Leadership Letter 129

The Office Blend Blog

NOVEMBER 12, 2019

.” Interestingly, we often conflate the notion of declared culture and the experienced operating culture. In recent work exploring “dark side” elements, we discuss what might stand in the way of core stability — and how the operating culture belies its intentions. What happened?

Environment 60

Environment Operations Construction Engineering 60

Jesse Lyn Stoner Blog

MAY 21, 2012

They can at companies like Disney, Starbucks, Southwest, McDonalds and Google – all listed in the top 15 of the 2012 most admired companies. If your team operates a cruise ship, safety needs to be a core value. Put processes in place to monitor and support the values being lived on a day-by-day basis.

Customer Loyalty 226

Customer Loyalty Long-term Chemicals Bottom-up 226

Leading Blog

MARCH 7, 2013

Predictive Analytics is the process by which an organization learns from the experience it has collectively gained across its team members and computer systems. This learning process discovers and builds on insightful gems such as: Early retirement decreases your life expectancy. It’s a way to leverage what you know—where you’ve been.

Learning-by-Doing 276

Learning-by-Doing Insurance Wireless Discount 276

The Horizons Tracker

MAY 29, 2022

The report highlights how the proportion of the working age population aged between 50 and the state pension age will grow from an already significant 26% in 2012 to 34% by 2050, which represents a growth of some 5.5 million people. As a result, the economic fortunes of the UK will increasingly be dependent upon this older workforce.

Career 132

Career Succession Self-aware Emotional Intelligence 132

QAspire

JULY 1, 2012

They start operating within the confines of what they have experienced so far. Yes, there are issues in this team, processes are not optimized and there is some resistance. On the other hand, they cannot make any progress unless they have won the support of the team members. Worst, they criticize and/or threaten.

Team 176

Team Resistance McCarthy Energy 176

The Horizons Tracker

JULY 20, 2020

The research examined 56,000 patents granted between 1969 and 2012 from American universities with incubator programs. The paper analyzed around 150 previously published works to try and find clearly defined patterns, and a 3-step process emerged.

Incubator 120

Incubator Human Capital Entrepreneur Resources 120

Great Leadership By Dan

SEPTEMBER 23, 2013

There’s Chief Executive’s 2012 40 Best Companies for Leaders , Fortune’s 25 Top Companies for Leaders , and the just published Hay Group Best Companies for Leadership Study and Top 20. Views employees in new start-up or innovation areas as having equal importance to those driving operational improvement. 72 percent. 59 percent.

Company 241

Company Leadership Press Release Innovation 241

Tim Milburn

MARCH 7, 2012

If you’ve been operating in a culture in which creativity has not been valued, recognizing creative effort will be even more critical. Do they see you engaged in the process of creating new ideas? Teams are probably at their best when they’re engaged in the creative process. That’s normal. Author Bio.

Creativity 120

Creativity Tips Team Brainstorming 120

Deming Institute

JANUARY 15, 2018

This webcast shows Bob Browne ’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. The difficulty in changing is often mostly about our psychology (not the technical difficulty of operating under changed systems and processes after making adjustments to adapt to take advantage of new opportunities).

Deming 53

Deming Company Management Conference 53

HR Digest

JANUARY 6, 2022

Carey Pellock: Since I joined Neustar in 2012, the company has undergone significant changes – most notably a transition from public to private company status and the arrival of a new CEO. Our values informed our guiding principles, developed by our CEO and implemented by our Executive Committee, for operating through COVID-19.

Leadership 52

Leadership Agility Diversity Competitive Advantage 52

Mills Scofield

JANUARY 6, 2013

During 2012, creating a process for internal innovation moved to our priority list. Early in 2012, the team created ideas to impact each of these areas and voted on innovation as the common denominator. From social media tools to business process gamification to digital wallets, we received over a dozen great ideas.

Innovation 130

Innovation Incubator Brand Document 130

Tim Milburn

AUGUST 14, 2012

Labovitz and Victor Rosansky, co-authors of Rapid Realignment: How to Quickly Integrate People, Processes, and Strategy for Unbeatable Performance. Identifies and eliminates operational and cultural barriers to execution. © 2012 Dr. George H. This is a guest post by Dr. George H. Tips for An Effective Alignment Web Portal.

System 115

System Critical Success Factor Metrics Consultative 115

Mike Cardus

AUGUST 1, 2012

Innovation Comes From Standardization of Processes. This is tough because mastery of a process and work may take years. Any learning process goes through 3 phases: 1. Application to Standardization of Innovation Processes. Once you master then innovation inevitably happens.”. What he did must have worked, right?

Delegation 130

Delegation Innovation Retail Objective 130

Coaching Tip

FEBRUARY 3, 2015

A 2003 study, Dr. Conte co-wrote in the journal Human Performance examined 181 subway operators in New York City. One involves predicting how long it will take to get something done based on past experiences. Another is breaking down a task into very detailed steps. Get enough sleep so that you are thinking clearly. Source: Lisa Bernstein.

Self-aware 70

Self-aware Rogers Organizational Behavior Tips 70

Strategy Driven

SEPTEMBER 9, 2012

Learn how to reduce your company’s overall operating costs by taking a strategic approach to your travel and expense management process. Copyright 2007-2012 by StrategyDriven, Inc. How to Cut the Hidden Costs Out of Travel and Expense Management. by Concur Technologies, Inc. Consider leaving a comment! All rights reserved.

Travel 50

Travel Cost Resources Webinar 50

CO2

APRIL 1, 2022

Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases. For this reason, margin is one of the best indicators of whether your organization operates according to its corporate purpose. greater revenue growth 34.7%

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases. For this reason, margin is one of the best indicators of whether your organization operates according to its corporate purpose. Ernst & Young.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Change Starts Here

JANUARY 8, 2013

For more than 100 years, United Illuminating provided electricity to its customers in Connecticut through distributed operations. Within the facility, department adjacencies and physical layouts would change, requiring people to modify their work processes and relationships. The United Illuminating Story.

Succession 81

Succession Workshop Project Budgeting 81

Strategy Driven

MAY 1, 2012

It’s difficult enough for a manager to align, streamline, and make efficient those business operations under his or her direct control; adding one or more other work groups to a process’s execution exponentially increases this challenge. Copyright 2007-2012 by StrategyDriven, Inc. Consider leaving a comment! All rights reserved.

Tactics 50

Tactics Execution Newsletter Article 50

Deming Institute

JULY 9, 2015

In exploring whether the data supports the idea that there has been an effort to improve customer service the article mentions that complaints about taxis increased in 2012, and then provides an explanation of a system change that is likely the cause. In that year taxis were required to prominently display the phone number to complain.

System 28

System Definition Process Operations 28

Nathan Magnuson

DECEMBER 10, 2012

December 10, 2012. A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations. Activity aids the healing process. Home / Inspiration / Resilience and the PanAm Flight 73 Hijacking. Resilience and the PanAm Flight 73 Hijacking.

Open-book 293

Open-book Mentor Learning-by-Doing Hotels 293

Strategy Driven

MARCH 3, 2020

Consult your tech-savvy team and brainstorm on how to synchronize these technologies into your existing processes for future-visioning. The giant company that was in operation for 130 years came tumbling down in 2012. Through Virtual reality (VR) and Augmented reality (AR), customer engagement is changing. Cloud Technology.

Supply Chain 81

Supply Chain Directory Trends Entrepreneur 81

Strategy Driven

SEPTEMBER 18, 2012

Unfortunately, even the staunchest contrarian may operate from an experience base closely aligned to the decision-making team; limiting the span of his or her challenges. Copyright 2007-2012 by StrategyDriven, Inc. Decision-Making Best Practice 13 – Document the Decision-Making Process. Consider leaving a comment!

Information 62

Information Uncertainty Document Newsletter 62

Marshall Goldsmith

FEBRUARY 17, 2014

When I worked as his coach, he was the chief operating executive at a smaller company. At the end of our time together, I asked Joe, “What did you learn from this coaching process in the past year?” He had many of the strengths that most of the top executives that I meet possess. Marshall@MarshallGoldsmith.com.

Learning-by-Doing 142

Learning-by-Doing Open-book CEO Execution 142

You're Not the Boss of Me

FEBRUARY 1, 2014

Some companies will say they have processes in place that encourage people to offer their ideas. I would argue that creating mechanisms through which to feed ideas is not enough, no matter how sophisticated the process. Originally posted in November 2012. That’s what I think anyway. What do you think?

Organization 90

Organization Idea Generation Diversity Environment 90

Building Personal Strength

APRIL 17, 2012

I wasn't one of the lucky ones ultimately chosen, but during the selection process it was my was good fortune to sit next to John Gardner during lunch. For example, I've learned which part of the brain performs the mental operation we call "judgment." On SELF-AWARENESS - “Life is an endless process of self-discovery.”

Leadership 92

Leadership Self-aware Creativity Bottom-up 92

Deming Institute

APRIL 2, 2018

The video shows the presentation at our 2012 annual conference by David Langford – When Deming Goes to School, Learning Takes a Front Seat. When you start thinking like that you start thinking how am I operating, what am I doing that is causing people around me to be demotivated? Am I preventing them from thinking?

Deming 44

Deming McGregor Motivation Video 44

Marshall Goldsmith

DECEMBER 16, 2013

This process not only helps to retain key talent but also yields great feedback for continuous improvement. Gifford Pinchot, inventor of the term intrapreneur, has shown how major corporations can provide positive opportunities for reasonably autonomous enterprises to operate within the larger corporate structure. 1-858-759-0950.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Change Starts Here

APRIL 24, 2012

The methods in this change guide have been used successfully by people in roles as diverse as human resources, organization development, project management, process improvement, IT, strategy management, sustainability and operations. p.s. Order by Monday, May 14, 2012 and save 30% with this special early bird price.

Webinar 78

Webinar Price Resistance Workshop 78

CoachStation

AUGUST 11, 2015

Maybe you can relate to the following scenario I originally presented in 2012. You wanted to be the best operator so didn’t ask many questions – after all, asking questions shows that you were not ready for the promotion in the first place, doesn’t it? 1) That is only part of the story. You started in a company at a lower level.

Succession 136

Succession Self-aware Emotional Intelligence Attrition 136

Strategy Driven

JUNE 5, 2014

The underpinning principle of a waterfall is that there is a natural cascade from top to bottom, supported with processes to move from one stage to the next. Take note that 72% of B2B marketers have no or very little processes for lead funnel optimization, according to the 2012 Marketing Sherpa B2B Benchmark Study.

Marketing 62

Marketing B2B Due Diligence Benchmarking 62

Strategy Driven

APRIL 25, 2012

’ Whatever is in the mission or values statement is not seen as relevant to the organization’s day-to-day operations. In this process, when I say ‘values,’ I mean the right behaviors that will support the business in its interactions with customers and vendors. She works behind the scenes managing the client process.

Teamwork 56

Teamwork Collins Newsletter Participative 56