Harvard Business Review

JANUARY 11, 2018

The new tax law creates a major business opportunity for other retailers as well — if their leaders are wise enough to take advantage of it. Retailers, many of whom have been paying the full tax rate, are going to benefit substantially. Take a retailer that makes 15% pretax income. This year is expected to be even worse.

Retail 8

Retail Operations Merchandising Motivation 8

Harvard Business Review

MAY 28, 2018

When Naomi Simson founded RedBalloon, an online gift retailer that sells personal experiences, she was pioneering the category in Australia. By 2015, RedBalloon was delivering more than four million customers to businesses across Australia and New Zealand that offered “experiences.” Yuichiro Chino/Getty Images.

Retail 8

Retail Audience Budgeting Advertising 8

Harvard Business Review

OCTOBER 30, 2015

I was there for a gathering of Human Resources executives, the third conference I have attended this autumn in which a central theme was the “technological revolution” and its implications for employment, education, and lifestyles. Drucker Forum 2015: Managing in the Digital Age. Where will new technologies take us?

Technology 8

Technology Drucker Taylorism Taylor 8

Strategy Driven

MAY 15, 2015

Widget manufacturing companies team with retail management experts to open a string of widget stores. Hardware, software and component producers revolutionizing the next generation of technology. Distribution centers and networks for retail products. Copyright 2007-2015 by StrategyDriven Enterprises, LLC.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

JULY 19, 2017

Read more from DXC Technology: Embracing Digital Change Requires a Clear Strategic Focus. Digital transformation transcends technology. Digital transformation is often viewed through a narrow technology lens, as just another mobile project or e-commerce initiative. How to Become a Digital Enterprise.

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

DECEMBER 23, 2015

The year 2015 was a pivotal time when humanity turned more decisively toward building a thriving and sustainable world. Here are eight cross-cutting themes and stories from 2015 that are driving us toward a sustainable world (and two that are doing the opposite): 1. in the first six months of 2015, 70% was renewable.

Supply Chain 8

Supply Chain Apparel Energy Price 8

Harvard Business Review

NOVEMBER 27, 2015

The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10 and generated 50% more earnings. The Most (and Least) Empathetic Companies, 2015. Technology. Technology. Technology. Technology. Technology. Technology. Online Retail.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

JULY 7, 2016

The right technologies, however, can be incredibly valuable, driving customer satisfaction and possibly even providing a sustainable competitive advantage. Start by identifying those, and then use digital technology to alleviate them. The second lever is to use digital technology to materially improve customer service.

Trends 9

Trends Hotels Competitive Advantage Retail 9

Harvard Business Review

DECEMBER 30, 2014

Of all the ways the world changed in 2014 — economic, cultural, technological, all three — which will matter most to us in 2015? Retail Is More Digital Than Ever, but the Physical Store Is Doing Just Fine. E-commerce Is Not Eating Retail. Leadership & Managing people Information & technology'

Management 11

Management Retail Information Technology Advice 11

Harvard Business Review

JULY 11, 2016

A 2015 Nielsen Global Sustainability Report found that 43% of consumers say that a company’s commitment to social value “very heavily” or “heavily” influenced their purchase decisions. Take Humble Bundle , a leading online retailer of digital games and eBooks. In 2015, more than $10.5

Technology 8

Technology Price eBook Globalization 8

Harvard Business Review

MARCH 21, 2018

Yet, according to recent consumer research from Kantar Retail, 71% of consumers now claim that loyalty incentive-programs don’t make them loyal at all. And with today’s technologies, companies now have the ability to see and act on these fluctuations in the moment. The reality is that there is no such archetypical customer.

Loyalty 14

Loyalty Marketing Apparel Maslow 14

Harvard Business Review

SEPTEMBER 21, 2018

Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge. Most responses (80%) were received between October and December 2015.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

APRIL 17, 2017

In 2015, around 40% of new PV installations were accompanied by a battery. Countries that manage to transition effectively to low-carbon generation technologies will be home to competitive energy solutions and manufacturing firms that are more resilient to energy shocks and weather disruptions. For example, in Germany, more than 1.5

Energy 10

Energy Decentralization Industry Power 10

Harvard Business Review

SEPTEMBER 20, 2016

It helped spark new levels of interest in Africa by the international business community, and companies in a range of industries—from consumer goods to financial services to technology—have since expanded their African footprints. a year between 2010 and 2015, considerably slower than the 5.4% trillion in 2015 to $3.5

Globalization 8

Globalization Long-term GDP Marketing 8

Leading Blog

SEPTEMBER 11, 2018

At the peak, Alibaba’s technology platforms processed 325,000 orders and 256,000 payments every second. Singles Day is a technological marvel. The technology and business model Ming Zeng, the chairman of the Academic Council of the Alibaba Group, describes in Smart Business: What Alibaba’s Success Reveals About the Future of Strategy.

Business Model 234

Business Model Technology Retail Short-term 234

Harvard Business Review

MAY 28, 2018

Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. Since 2015, our data shows that rate snowballing again, nearly quadrupling to an average of 1000 deals annually. Julian Watt/Getty Images.

Company 8

Company Business Model Price Technology 8

Harvard Business Review

DECEMBER 27, 2017

Early results of an experiment at The Gap provide hope that there might be a remedy for one of the most controversial labor practices in retailing and other service industries, such as hospitality, health care, and call centers. The key was finding technology that was easy and seamless enough so people actually used it.

Retail 8

Retail Survey Operations Sharpe 8

Harvard Business Review

MAY 4, 2017

One of the big reasons is that security businesses tend to look for people with traditional technology credentials — college degrees in tech fields, for example. hiring in cybersecurity since 2015 has consisted of new collar professionals. Of course, cutting-edge technology is going to be at the center of these new collar jobs.

Education 12

Education How To Industry Career 12

Harvard Business Review

DECEMBER 8, 2015

As mobile devices and borderless technology networks like Facebook, Google, and Tencent increasingly connect billions of people around the world, everything about the pace, profile, and application of modern media is changing. However, “mobile” isn’t just the device — it’s the whole ecosystem attached to it.

Advertising 8

Advertising Brand Marketing Cost 8

Harvard Business Review

APRIL 26, 2017

It’s been more than 25 years since Bill Gates dismissed retail banks as “dinosaurs,” but the statement may be as true today as it was then. Other sectors of retail lending have not fared much better. Banking for small and medium-sized enterprises (SMEs) has been astonishingly unaffected by the rise of the Internet.

Banking 11

Banking Stage-Gate Credit Scoring Competitive Advantage 11

Harvard Business Review

JANUARY 12, 2016

These companies generated new local jobs – both at the companies and through existing local businesses that supplied the companies’ employees with the products they needed, everything from new homes to groceries and other retail items. But technology has started to change that formula. Information is ubiquitous.

Content 8

Content Human Capital IAS Transportation 8

Harvard Business Review

MARCH 23, 2016

Investors also did well: A $100 investment in Ruger in late 2010 was worth $443 in late 2015, while the equivalent investment in the S&P 500 yielded only $163 over that time frame. Remington sells to both federally licensed wholesalers and directly to some federally licensed retailers (Walmart being its largest retail account).

Licensing 8

Licensing Drucker Retail Technology 8

Harvard Business Review

OCTOBER 19, 2016

For example, Gillette has successfully encouraged consumers to trade up again and again by continually introducing razors with the latest and greatest shaving technology. In 2015, for example, small food and beverage manufacturers drove nearly half of category growth , while the top 25 manufacturers could only take credit for 3%.

Mass Marketing 8

Mass Marketing Marketing Price Brand 8

Harvard Business Review

NOVEMBER 29, 2013

This is the overarching goal of China’s 2010-2015 plan. Witness the rapid growth in US productivity levels in the 1990s and 2000s in sectors such as retailing. That growth was driven largely by the increased use of information technology in customer analysis and supply chain optimization.

GDP 12

GDP Supply Chain Globalization Technology 12

Harvard Business Review

OCTOBER 4, 2016

Aside from complex technological advances (e.g., Aside from complex technological advances (e.g., But it also has implications for areas outside of entertainment, such as marketing, fashion, tourism, and retail, where commercial AR apps have already been increasing in numbers and popularity.

Tourism 9

Tourism Technology Content Fashion 9

Harvard Business Review

JANUARY 31, 2018

The basic fact is that technology eliminates jobs, not work. — National Commission on Technology, Automation and Economic Progress, Technology and the American Economy, Volume 1, February 1966, pg. While technology and globalization have spurred competition, efficiency, and dynamism, the gains have not been shared by all.

Policies 8

Policies Aggregate Demand Technology Education 8

Harvard Business Review

OCTOBER 24, 2016

Small startup firms are already developing proprietary technologies — such as machine vision, deep learning, and other innovations —– that could help large investors evaluate opportunities and risks with far greater accuracy and efficiency than was previously possible. But right now that’s not happening.

Operations 8

Operations Intangible Assets Venture Capitalist Hedge 8

Harvard Business Review

SEPTEMBER 29, 2016

And equipment must be maintained in a world that is becoming virtual and augmented by technology (VR and AR). For further evidence of this, we examined the 2015 S&P 1500 Index , a mix of small-, medium-, and large-cap stocks, and separated the index based on industry sector according to FactSet’s industry classification.

Company 8

Company Intangible Assets Business Model Supply Chain 8

Harvard Business Review

JULY 11, 2017

metros that increased their productivity, average wages, and standard of living from 2010 to 2015, only 11 metros achieved inclusive economic outcomes. The mix of warehouse retail and traditional retail also creates an interesting juxtaposition that lends itself to greater consumer discovery and cross-pollination among users and consumers.

Real Estate 13

Real Estate Development Long-term Short-term 13

Harvard Business Review

APRIL 5, 2016

While eBay and Airbnb’s platforms rely on the internet, platforms don’t always require technology and are not necessarily a new approach. An effective network strategy enables the success of a platform, regardless of the role of technology. million in 2015. Consider Avon, founded by David H. McConnell, in 1886.

Business Model 8

Business Model Mission Statement Decentralization Brand 8

Harvard Business Review

JANUARY 5, 2018

The chief marketing officers at consumer products companies, the heads of design at luxury apparel companies, and the heads of logistics at large retailers are cases in point. These are jobs in R&D, technology, and other areas vital to a firm’s strategic direction, product development, and process efficiency.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

MAY 19, 2016

But starting in the early 2000s, the advantages of scale were mostly eliminated, in large part because of globalization, deregulation, and the rise of digital technology. Thus American Express had an extremely valuable “one-hit wonder”– an exclusive arrangement for years with the CostCo retail chain in the U.S.,

IAM 10

IAM Productivity Products Company 10

Harvard Business Review

MAY 23, 2016

In 2015, 2/3 of U.S. I currently lead E-Commerce and Digital Marketing at Journelle.com, a startup luxury lingerie retailer. The shift from brand loyalty to platform loyalty has forced specialized online retail companies like my own to ask, How can I keep my customers loyal? I now use these towels every day.

Loyalty 9

Loyalty Price Retail Brand 9

Harvard Business Review

JULY 5, 2017

For a deeper look into the distinctions under the Fair Labor Standards Act and the 2015 guidance document ). Hence the issuing of our now-retracted guidance in 2015. Of course, new technologies, the changing expectations of employees, and the dynamic nature of business will always affect the nature of work.

Document 13

Document Insurance Construction Cooper 13

Harvard Business Review

JUNE 17, 2016

And should retailers agree to take the new payment method? Several of these were very well funded including Google Wallet; Softcard, which was backed by three of the four mobile carriers in the US; and CurrenC which was sponsored by a group of large retailers including Wal-Mart. percent in June 2015, to 0.6 They all fizzled.

Retail 8

Retail Business Model Press Release Strategy 8

Harvard Business Review

JULY 28, 2016

Technology has emerged as a competitive weapon in driving operational excellence and superior service quality. Through Paypal, Nigerians spent $610 million via their mobile phones on international shopping in 2015, depriving local banks forex fees. Across Africa, banking is being redesigned. and African entrepreneurs are excited.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

NOVEMBER 5, 2018

electric utilities during 2008-2015—a period in which the decentralized model was in its uncertain, nascent phase. This is the case in the retail sector, where brick-and-mortar operations are under threat from online commerce. What companies fall into this quadrant? Traditional automotive manufacturers certainly do.

Company 8

Company Disruptive Innovation Decentralization Software 8