Marshall Goldsmith

MAY 5, 2014

If you are so brilliant that you can consistently judge your boss, and your boss is so stupid that he merits endless hours of critique, why do you report to the idiot? If the managers are so bad, why should anyone believe that the products are so good? You don’t enhance your career. You hurt your company.

360-Degree Feedback 122

360-Degree Feedback Learning-by-Doing Survey CEO 122

Marshall Goldsmith

MAY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. FeedForward can cover almost all of the same material feedback can. Your manager is in the room. They don't have to know you. Life is good.

360-Degree Feedback 127

360-Degree Feedback Participative Committee Efficiency 127

Marshall Goldsmith

FEBRUARY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. FeedForward can cover almost all of the same material feedback can. Your manager is in the room. They don't have to know you. Life is good.

360-Degree Feedback 114

360-Degree Feedback Participative Committee Efficiency 114

Marshall Goldsmith

MAY 3, 2011

Mike's score for treating colleagues with respect was dismal; in fact, out of 1,000 managers rated, he was dead last! His profit contribution was so vast that the CEO promoted him into management. This should have been the apex of Mike's young career. I just reviewed my 360-degree feedback.

360-Degree Feedback 115

360-Degree Feedback Gordon CEO Learning-by-Doing 115

Marshall Goldsmith

AUGUST 5, 2012

Most of us hate getting negative feedback, and we don’t like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. FeedForward can cover almost all of the same material feedback can. Your manager is in the room. They don’t have to know you.

360-Degree Feedback 89

360-Degree Feedback Participative Committee Positioning 89

Your Voice of Encouragement

JUNE 3, 2011

We recently coached a project manager whose chronic optimism lead to unrealistic expectations for his staff, resulting in high stress, low morale, and poor performance. You may wish to ask your coworkers or manager, “What do I do that allows me to be an effective contributor to the organization?”

360-Degree Feedback 67

360-Degree Feedback Core Competence Analysis Open-book 67

Marshall Goldsmith

OCTOBER 7, 2013

We first get an agreement with our coaching clients and their managers on two key variables: 1) what are the key behaviors that will make the biggest positive change in increased leadership effectiveness and 2) who are the key stakeholders that should determine (one year later) if this change has occurred. 3) Collect feedback.

Leadership 117

Leadership 360-Degree Feedback Follow-up Learning-by-Doing 117

Harvard Business Review

MAY 23, 2014

Out of all the management questions we should be asking, this is surely the least asked. First, morality is hard to define, especially without getting too philosophical, and management writers are typically allergic to metaphysics. This is particularly important for direct line managers.

Management 13

Management 360-Degree Feedback Ethics Morale 13

Harvard Business Review

FEBRUARY 4, 2014

How did you perform in managing a major project? Many companies provide you with so-called 360-degree feedback based on anonymous surveys from your boss, peers, and direct reports. And there’s always the risk of demotivating a talented manager the company doesn’t want to lose. Did you hit your numbers?

Career 9

Career 360-Degree Feedback Mentor Long-term 9

Harvard Business Review

SEPTEMBER 7, 2012

But there is one thing we've personally seen that profoundly and consistently changes lives — what's generally referred to as the 360-degree feedback process. Maybe that's why our blood comes to a slow boil when we see a popular columnist arguing that 360-degree feedback programs fail.

360-Degree Feedback 15

360-Degree Feedback Review Participative Survey 15

Harvard Business Review

DECEMBER 27, 2016

The Mayo Clinic is America’s best hospital, according to the 2016 US News and World Report (USNWR) ranking. A simple question was asked: are hospitals ranked more highly when they are led by medically trained doctors or non-MD professional managers? The Best Hospitals. Cleveland Clinic comes in second.

Management 15

Management 360-Degree Feedback Mayo Training 15

Harvard Business Review

APRIL 24, 2015

It’s understandable that most CEOs try to manage their boards. At most companies, despite all the best intentions, managing the board usually means keeping directors at arm’s length. But as I learned over the course of my career, there’s a better approach with boards. I got rid of that barrier.

CEO 8

CEO 360-Degree Feedback Management Charisma 8

Harvard Business Review

SEPTEMBER 29, 2015

As new managers fill vacancies created by retiring Boomers, how do their skills compare with the seasoned older managers they replace? Naturally, our assumption was that veteran managers would be more effective on almost every front. To be elevated into management at an early age is not common. Becoming a Manager.

Management 8

Management 360-Degree Feedback Short-term Long-term 8

Harvard Business Review

JULY 14, 2014

In the process of coaching hundreds of top female executives over the past decade, we’ve routinely interviewed hiring managers and pored-over 360-degree feedback reports in search of trends and commonalities. This is the range of comments we see everyday from women in 360-degree feedback conversations.

360-Degree Feedback 8

360-Degree Feedback CFO Career Trends 8

Harvard Business Review

FEBRUARY 25, 2014

In 2013, my partners and I conducted a combination of surveys and interviews with over 270 female managers in Fortune 500 organizations to determine what they liked and disliked about business meetings, and one of the things that repeatedly fell into the dislike column was politics. Need more evidence? However, she’s always out in the field.

Politics 8

Politics 360-Degree Feedback Skills Seminar 8

Harvard Business Review

APRIL 4, 2013

While, certainly, some individual women may find themselves disliked as they move up the organization, our aggregate data show the opposite is more common — that male leaders are perceived more negatively as they rise, whereas women generally maintain their popularity throughout their entire careers. Leadership Managing yourself'

360-Degree Feedback 10

360-Degree Feedback Succession COO Middle Management 10

Harvard Business Review

JUNE 21, 2012

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit.

360-Degree Feedback 18

360-Degree Feedback Welch Active Listening CEO 18

Harvard Business Review

APRIL 14, 2017

Or a 360-degree feedback report. ” Nira’s thoughts raced with all the reasons this feedback was ridiculous: I am the creative director of this company. This is contrary to every piece of feedback I’ve received my entire career. Maybe it’s your performance review.

360-Degree Feedback 14

360-Degree Feedback Creativity CEO Learning-by-Doing 14

Harvard Business Review

MAY 29, 2013

Studies have shown that a high emotional quotient (or EQ) boosts career success , entrepreneurial potential , leadership talent , health , relationship satisfaction , humor , and happiness. For stress management programs , the average improvement reported is around 35%. Your level of EQ is firm, but not rigid.

Emotional Intelligence 12

Emotional Intelligence 360-Degree Feedback Stress Self-aware 12

Harvard Business Review

JANUARY 25, 2013

It's a great moment in literature — and an extremely useful image for managers intent on ferreting out the feedback they need for career advancement. Managers, like Odysseus, need to hear what people have to say — and be able to filter the messages. And they are far from trivial.

360-Degree Feedback 8

360-Degree Feedback Delegation Career Execution 8

Harvard Business Review

MARCH 23, 2016

We collected these ratings from their 360-degree feedback surveys.) For all the talk about how important diversity is within organizations, white and male executives aren’t rewarded, career-wise, for engaging in diversity-valuing behavior, and nonwhite and female executives actually get punished for it.

Diversity 8

Diversity 360-Degree Feedback Survey Participative 8

Harvard Business Review

MARCH 29, 2017

As a result, leaders are deprived of the very feedback they need to get better. When reports focus not just on the bright side, but also the dark side of personality, leaders will be able to understand what their “toxic assets” are. On the upside, they tend to care about results.

Self-aware 8

Self-aware 360-Degree Feedback How To Collins 8

Harvard Business Review

MAY 15, 2012

While you may be tempted to enjoy this deference, the silence will not help you, your organization or your career. She shares the example of Vineet Nayar, the CEO of HCL Technologies, who posted his own 360-degree feedback on the company intranet and encouraged his senior team to do the same. She always wanted feedback.

360-Degree Feedback 15

360-Degree Feedback How To Construction Case Study 15

Persuasive Powerhouse

OCTOBER 22, 2010

My work as an executive coach involves looking at a lot of 360 degree feedback reports. One of the patterns I see in the 360 data on leadership behaviors is that peers are typically the lowest rating group for any given executive. My answer was simple, “Because I like the results.&#

Bottom-up 177

Bottom-up Short-term Executive Coaching Open-book 177

Harvard Business Review

DECEMBER 15, 2017

aren’t taught management skills in medical school. And they receive little on-the-job training to develop skills such as how to allocate short- and long-term resources, how to provide developmental feedback, or how to effectively handle conflict – leadership skills needed to run a vibrant business.

Training 14

Training Health Care Management 360-Degree Feedback 14

Harvard Business Review

MAY 22, 2018

In today’s increasingly globalized world, more and more people are choosing to live, work and study abroad —and this trend appears to be a good thing: social science studies have shown that international experiences can enhance creativity , reduce intergroup bias , and promote career success.

Development 15

Development Self-aware 360-Degree Feedback Participative 15