Lead Change Blog

APRIL 19, 2021

In the 360-degree feedback survey for her and the team, it was clear she deflected praise to others. The Chairman and President left town while managers communicated the bad news. Obsessed with a focus on successful reports, these leaders avoided negative news and data. Focus On Giving Credit Versus Taking Credit.

Execution 356

Execution 360-Degree Feedback Collins Learning-by-Doing 356

The Practical Leader

MAY 15, 2024

Waayyy back in the early days of my career, I was a young door-to-door sales rep and then sales manager with Culligan Water Conditioning. I took Dale Carnegie sales, public speaking, and management training courses and got turned on to personal and leadership development. You can build only on strengths. What’s the point?

Training 78

Training Development 360-Degree Feedback Human Resources 78

Modern Servant Leader

MAY 22, 2012

You do not need a manager or employees reporting to you. Managing people has been the most universal sign of “leadership” in business. The more people you had reporting to you, the greater your influence was. For each person you manage, you have the greatest direct influence. Direct Influence.

360-Degree Feedback 194

360-Degree Feedback Management Constraint Leadership 194

The Practical Leader

MAY 4, 2021

.” Like a cluster of GPS satellites triangulating our location, effective 360-degree feedback pulls together data from direct reports, managers, peers, and others to pinpoint a leader’s effectiveness. BUT, not all behaviors have the same impact.

360-Degree Feedback 78

360-Degree Feedback Letter Information Tools 78

Let's Grow Leaders

DECEMBER 9, 2015

Without a doubt, the peer rating is by far the most consistent shocker for folks taking a 360 degree feedback assessment. As I work with managers to dig underneath such painful perceptions, here are 7 key issues that continue to surface. Managers learn how to: • Stamp out the corrosive win-at-all-costs mentality.

360-Degree Feedback 180

360-Degree Feedback Hypercompetition Objective Workshop 180

Next Level Blog

FEBRUARY 13, 2019

In reading all of those 360 degree feedback reports, I’ve never come across a comment from a direct report that says, “My boss is giving us too much work.” That perspective is only valuable to the degree that you share that perspective with your team. All of that shapes your perspective as a leader.

Team 169

Team 360-Degree Feedback Short-term How To 169

Persuasive Powerhouse

FEBRUARY 28, 2017

Some years ago, I participated in a 360-degree feedback assessment. I still have the report. When this report was stealthily plopped on my desk I was in a dilemma about what to do with it. Without someone to facilitate the content in the report I didn’t know what my next steps were.

360-Degree Feedback 100

360-Degree Feedback Report Participative Content 100

Mike Cardus

FEBRUARY 23, 2011

Welcome to the Other Side: Recent Promotion to Management. 6 months later, after several of his staff had approached the VP of Finance with their concerns, I was brought in to help Anthony meet these challenges: Anthony was showing favoritism to his friends , with whom he used to work and now was managing. Intervention.

Case Study 114

Case Study 360-Degree Feedback Management Succession 114

Marshall Goldsmith

DECEMBER 2, 2013

Employees rate their manager’s ability to “effectively deal with people who undermine teamwork” dead last among 92 elements of effective leadership. Leaders often fear confronting people about poor teamwork, but people highly value honest feedback. Identify desired attributes for the manager you are coaching.

360-Degree Feedback 135

360-Degree Feedback Teamwork Bond Survey 135

Mike Cardus

MAY 24, 2011

Situation: Currently there is an authoritarian style of management creating a decrease in morale, satisfaction with work and innovation amongst employees. This is developing a feeling of strife, hopelessness and contempt amongst management and subordinates. Ensuring that all the people are working to their personal capabilities.

Case Study 116

Case Study 360-Degree Feedback Execution TRIZ 116

Marshall Goldsmith

SEPTEMBER 23, 2013

This process has produced measurable change in effectiveness (as evaluated by direct reports) with four CEOs that I have personally coached. In my work with senior leaders, I have found that one of the most common complaints of direct reports is that their executives do a poor job of providing coaching. by Marshall Goldsmith.

Process 160

Process 360-Degree Feedback Report Execution 160

Next Level Blog

OCTOBER 29, 2010

It was easy to see from Nancy’s 360 report how well thought of she is by her colleagues and our conversation made it clear why she is. Using our online reporting system, we started reviewing her data by looking at the items that were rated highest by her colleagues. One of the calls was with a leader who I’ll call Nancy.

360-Degree Feedback 178

360-Degree Feedback Executive Coaching Blog Letter 178

Marshall Goldsmith

JULY 28, 2014

If there is one thing I know, it’s how to respond to feedback. A pioneer in the use of customized, 360 degree feedback (confidential feedback from direct reports, peers and managers) as a leadership development tool, I’ve spent the last 30 years using feedback to help people change for the better.

Sports 116

Sports 360-Degree Feedback Leadership Executive Coaching 116

Marshall Goldsmith

APRIL 11, 2016

A few years ago, former General Mills CEO Steve Sanger told nearly 100 of his colleagues: “As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I just reviewed my 360-degree feedback. Worse yet, this behavior can be copied at every level of management.

360-Degree Feedback 70

360-Degree Feedback CEO Video Public Relations 70

Marshall Goldsmith

AUGUST 4, 2013

Listen to what General Mills CEO Steve Sanger once told 90 of his colleagues: “As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I just reviewed my 360-degree feedback. Hewitt found that these organizations tend to more actively manage their talent.

Development 180

Development 360-Degree Feedback CEO Open-book 180

Experience to Lead

SEPTEMBER 28, 2023

These actionable insights serve as templates and inspire leaders to craft their own feedback, fostering a climate of achievement and mutual respect. What is Leadership Feedback? This feedback aims to give insight into how their actions and decisions affect their team, the organization and broader stakeholders.

Examples 52

Examples Team Succession 360-Degree Feedback 52

Eric Jacobson

MARCH 26, 2013

More business leaders today are turning to executive coaches to help them become: more personally fulfilled with their contributions more effective with direct reports, peers and other executives better able to coach their team members more flexible in challenging situations Susan C. My 360 degree feedback had several surprises.

Executive Coaching 88

Executive Coaching 360-Degree Feedback Execution Learning Curve 88

Marshall Goldsmith

MAY 5, 2014

If you are so brilliant that you can consistently judge your boss, and your boss is so stupid that he merits endless hours of critique, why do you report to the idiot? If the managers are so bad, why should anyone believe that the products are so good? Ultimately, when we discredit our boss, we discredit ourselves.

360-Degree Feedback 122

360-Degree Feedback Learning-by-Doing Survey CEO 122

Lead Change Blog

JULY 7, 2015

Art Petty of the Management Excellence Blog by Art Petty shares Leadership Caffeine: Becoming Agile and Adaptable is THE Leadership Issue. Art asks us to think about “our willingness to let go of dated thinking and obsolete approaches to leading and managing. ” Connect with Art on Twitter at @LeadershipCafn.

Leadership Development 150

Leadership Development Development Innovation 360-Degree Feedback 150

Eric Jacobson

JULY 15, 2012

More business leaders today are turning to executive coaches to help them become: more personally fulfilled with their contributions more effective with direct reports, peers and other executives better able to coach their team members more flexible in challenging situations Susan C. My 360 degree feedback had several surprises.

Executive Coaching 92

Executive Coaching Execution 360-Degree Feedback Learning Curve 92

Marshall Goldsmith

MAY 17, 2011

Listen to what General Mills CEO Steve Sanger recently told 90 of his colleagues: 'As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I just reviewed my 360- degree feedback. Hewitt finds that these organizations tend to more actively manage their talent.

Development 125

Development 360-Degree Feedback CEO Reputation 125

The Practical Leader

FEBRUARY 15, 2023

Death by PowerPoint, endless reporting with little discussion, and no real debates. Change management processes create more rigidity and less agility. Multi-tasking diverts attention from what others are saying or what they want. Inward and top-down organizations often make customers do the Bureaucratic Boogie.

Agility 131

Agility Emotional Intelligence Goleman Participative 131

Eric Jacobson

JANUARY 22, 2012

More business leaders today are turning to executive coaches to help them become: more personally fulfilled with their contributions more effective with direct reports, peers and other executives better able to coach their team members more flexible in challenging situations Susan C. My 360 degree feedback had several surprises.

Executive Coaching 78

Executive Coaching 360-Degree Feedback Execution Learning Curve 78

Marshall Goldsmith

MAY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. FeedForward can cover almost all of the same material feedback can. Your manager is in the room. They don't have to know you. Life is good.

360-Degree Feedback 127

360-Degree Feedback Participative Committee Efficiency 127

Marshall Goldsmith

NOVEMBER 11, 2013

In many cases, this coaching did not come in a formal coaching relationship (like a consultant, manager, or teacher). This list might include your manager, direct reports, colleagues, customers, friends, and family members. Most said that the same message would not have had much impact if a different person had delivered it.

360-Degree Feedback 146

360-Degree Feedback Construction Follow-up Resistance 146

Marshall Goldsmith

FEBRUARY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. FeedForward can cover almost all of the same material feedback can. Your manager is in the room. They don't have to know you. Life is good.

360-Degree Feedback 114

360-Degree Feedback Participative Committee Efficiency 114

Marshall Goldsmith

MAY 3, 2011

Mike's score for treating colleagues with respect was dismal; in fact, out of 1,000 managers rated, he was dead last! His profit contribution was so vast that the CEO promoted him into management. I just reviewed my 360-degree feedback. These organizations tend to actively manage their talent.

360-Degree Feedback 115

360-Degree Feedback Gordon CEO Learning-by-Doing 115

The Practical Leader

APRIL 9, 2012

In 2002, legendary training and development expert Jack Zenger (he’s been given numerous international awards and citations) and Joe Folkman (renowned psychometrician with extensive expertise in survey research and leader assessments) published their groundbreaking book The Extraordinary Leader: Turning Good Managers into Great Leaders.

Motivation 53

Motivation 360-Degree Feedback Emotional Intelligence Review 53

Marshall Goldsmith

AUGUST 5, 2012

Most of us hate getting negative feedback, and we don’t like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. FeedForward can cover almost all of the same material feedback can. Your manager is in the room. They don’t have to know you.

360-Degree Feedback 89

360-Degree Feedback Participative Committee Positioning 89

The Practical Leader

OCTOBER 24, 2012

Last week I was facilitating a two-day development retreat with a management team in Western Canada. Our database of 360 degree feedback assessments completed by over 300,000 managers, direct reports, peers, and others on 35,000 leaders shines strong new light on this combination.

Power 49

Power 360-Degree Feedback Workshop Training 49

Harvard Business Review

MAY 2, 2017

One of the most difficult parts of a manager’s job is giving feedback. In a survey of 7,631 people, we asked whether they believed that giving negative feedback was stressful or difficult, and 44% agreed. But what we were surprised to see is that even more people admitted that they avoided giving positive feedback!

360-Degree Feedback 13

360-Degree Feedback Management Report Survey 13

Your Voice of Encouragement

JUNE 3, 2011

We recently coached a project manager whose chronic optimism lead to unrealistic expectations for his staff, resulting in high stress, low morale, and poor performance. You may wish to ask your coworkers or manager, “What do I do that allows me to be an effective contributor to the organization?”

360-Degree Feedback 67

360-Degree Feedback Core Competence Analysis Open-book 67

Marshall Goldsmith

OCTOBER 7, 2013

We first get an agreement with our coaching clients and their managers on two key variables: 1) what are the key behaviors that will make the biggest positive change in increased leadership effectiveness and 2) who are the key stakeholders that should determine (one year later) if this change has occurred. 3) Collect feedback.

Leadership 117

Leadership 360-Degree Feedback Follow-up Learning-by-Doing 117

Harvard Business Review

JULY 31, 2017

In the traditional view of executive coaching, an executive, with her boss’s participation , takes personality assessments, receives 360-degree feedback , and creates and implements a development plan designed to address performance gaps, optimize her contribution, and prepare her for new responsibilities.

360-Degree Feedback 8

360-Degree Feedback Execution Real Estate Executive Coaching 8

Harvard Business Review

SEPTEMBER 7, 2012

But there is one thing we've personally seen that profoundly and consistently changes lives — what's generally referred to as the 360-degree feedback process. Maybe that's why our blood comes to a slow boil when we see a popular columnist arguing that 360-degree feedback programs fail.

360-Degree Feedback 15

360-Degree Feedback Review Participative Survey 15

Harvard Business Review

MAY 23, 2014

Out of all the management questions we should be asking, this is surely the least asked. First, morality is hard to define, especially without getting too philosophical, and management writers are typically allergic to metaphysics. This is particularly important for direct line managers.

Management 11

Management 360-Degree Feedback Ethics Morale 11

Harvard Business Review

DECEMBER 27, 2016

The Mayo Clinic is America’s best hospital, according to the 2016 US News and World Report (USNWR) ranking. A simple question was asked: are hospitals ranked more highly when they are led by medically trained doctors or non-MD professional managers? The Best Hospitals. Cleveland Clinic comes in second.

Management 14

Management 360-Degree Feedback Mayo Training 14