The POINT Feedback Model – When You POINT at Problems, You Have More Effective Conversations
Great Results Team Building
FEBRUARY 5, 2024
One of the most difficult parts of any team leader’s job is to have positive and effective feedback conversations. Feedback is not punishment; it is information and encouragement to improve… (winning teammates focus on the next play!) O = OBJECTIVELY DESCRIBE THE BEHAVIOR Second, share factual descriptions of their behavior.
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