Leading Blog

JULY 25, 2019

DIY chain Lowe’s, for example, is building 3D printers that print in zero gravity, thus opening up entirely new markets for themselves. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space.

Innovation 225

Innovation Organization Bottom-up Airlines 225

Coaching Tip

FEBRUARY 23, 2012

Employees want freedom from command and control bosses and task-based jobs and freedom to contribute their character and creativity and collaborative spirit at work in pursuit of a values-based mission worthy of their dedication. As social media helps shift power to individual citizens and employees, leadership itself must shift with it.

How To 110

How To Airlines Media Innovation 110

Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

Strategy Driven

FEBRUARY 4, 2013

(Your marketing people, your ad agency, yada, yada) Anyone preparing “boring” marketing tools in this day and age should be forced to take that crap out on a sales call and see how CUSTOMERS perceive it or care ten cents about it. Here are some GOLDEN opportunities to be creatively sincere: At the fast food window.

Politics 50

Politics Customer Loyalty Airlines Creativity 50

Harvard Business Review

OCTOBER 20, 2011

They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. What then were the leadership characteristics that separated the winning leaders from their industry peers? Empirical Creativity.

Skills 15

Skills Leadership Airlines Long-term 15

Harvard Business Review

JUNE 27, 2012

My colleagues and I at Bain & Company have been tracking this for forty years, and we have never seen companies losing their leadership positions as quickly as they are today. A similar pattern hold for airlines. Markets change; technology evolves. And for telecom. And for many others. Root it out wherever you find it.

Creativity 14

Creativity Long-term Kotter Cost of Capital 14

Strategy Driven

OCTOBER 29, 2012

OUCH QUESTION: Is your brand, product, or service market superior, and you haven’t elevated yourself to that position? Blackberry, American Airlines, Barnes & Noble, Microsoft, and Tiger Woods to name a few. CAUTION: Leave PR, marketing, and advertising out of the equation, or you may NEVER get to the truth.

Brand 50

Brand Reputation Customer Loyalty Industry 50

Women on Business

JANUARY 24, 2011

To compensate your side of this seesaw, creative shortcuts cultivate new directions for building business and explore the inspiring nature of change. Evaluate organizations online: their mission, major products/markets, history, and biographies of key participants. Base marketing initiatives on shared values and multiple-agendas.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

OCTOBER 21, 2015

Walmart recently lost $20 billion in market cap in one day, in part because its leadership admitted it needs to invest more into its e-commerce operations. When you think about it, internet retail today is similar to the airline market before frequent flyer programs were introduced. The internet has revolutionized retail.

Airlines 8

Airlines Retail Loyalty Price 8

Skip Prichard

OCTOBER 21, 2019

Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. This chapter offers thirty lessons as a reflection of my leadership experience. Leadership Tip: Learn how to make small steps while dreaming big. Leadership is not a dictatorship. Oleg Konovalov.

Leadership 90

Leadership Diversity Learning-by-Doing Licensing 90

Harvard Business Review

DECEMBER 20, 2016

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. The key is to look beyond just the obvious places like marketing. ” Krolick also noted that a meaningful number of United Airlines employees are also pilots—these are super-superconsumers. Unlocking Energy.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Why not make an opposite set of assumptions, that our most human characteristics — imagination, creativity — will appear in new guises to save ourselves, our jobs, and even democracy? The next two Popes won't be a woman.

Health Care 15

Health Care Merchandising Incubator Airlines 15

Harvard Business Review

JANUARY 13, 2014

In 1960, marketing legend Ted Levitt provided perhaps his seminal contribution to the Harvard Business Review : “ Marketing Myopia.” As Clayton Christensen likes to note , the primary job of leadership today is to “source, assemble, and ship numbers.” Innovation Leadership Strategy' No, it’s to maximize shareholder value.

Levitt 10

Levitt Christensen Competitive Advantage Welch 10

Harvard Business Review

JUNE 13, 2014

Consider Southwest Airlines, which shook up the airline industry with its low-cost, high-customer service approach to air travel. Historically, corporate Goliaths have taken one of two approaches to this kind of upstart competition—try to muscle them out of the market or bring them into the fold through acquisition.

Health Care 8

Health Care Innovation Airlines Retail 8

Harvard Business Review

MARCH 7, 2011

Apple, Google, Berkshire Hathaway, Southwest Airlines, Procter & Gamble. The organizations I admire don't just lead their industries in terms of innovation or financial performance or market share. Is this company as consistent as it is creative? Who are the Top Five organization's on Fortune's list for 2011? Anybody shocked?

Company 15

Company Collins Airlines Long-term 15

Harvard Business Review

FEBRUARY 1, 2013

As I described in my last post , your prospective customers and buyers increasingly learn about you from their peers — including your current customers — while tending more and more to ignore traditional sales and marketing communications from corporate. Think Apple, or Southwest Airlines, or for a more recent example, Zipcar.

Social Capital 8

Social Capital Review Software Marketing 8

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Why not make an opposite set of assumptions, that our most human characteristics — imagination, creativity — will appear in new guises to save ourselves, our jobs, and even democracy? The next two Popes won't be a woman.

Health Care 8

Health Care Merchandising Incubator Airlines 8

Harvard Business Review

FEBRUARY 19, 2016

” If Maria stumbles, or can’t seem to answer a seemingly simple question, such as “can you describe your leadership style?” How would your staff describe your leadership style?” Vosges, a company that sells artisan chocolates and that one of us has worked with, evokes a brand that is hip and creative.

Leadership Styles 8

Leadership Styles Sharpe Airlines Stress 8

Skip Prichard

OCTOBER 28, 2019

25 Provocative Questions to 25 Creative Leaders. Wild thinking is what happens when you pose 25 thought-provoking questions to 25 intelligent, creative leaders in organizations as diverse as Google, Gap, Time Out and Twinings. You have many provocative questions and prompts to spur excellent conversations in leadership teams.

Wilde 66

Wilde Brand Open-book Creativity 66

Strategy Driven

OCTOBER 4, 2013

For many years, we will be measuring how loss of corporate credibility has tainted all facets of business, in terms of remediation, replacement, litigation, make-good, rework, damage control, recovery process, settlements to victims, decreased stock market value and sagging retail sales. Rebuilding the community image. About the Author.

Crisis 59

Crisis Airlines Transportation Crisis Management 59

Harvard Business Review

DECEMBER 13, 2011

Escaping that rut and rethinking who gets a seat at the table just might be the most urgent leadership imperative of our day. Jim Whitehurst got a short course in doing just that when he arrived as CEO of the rough-and tumble Red Hat from his post as COO of the rather more buttoned-up Delta Airlines four years ago. The effect?

COO 12

COO Learning-by-Doing Bureaucracy Strategy 12

Tanveer Naseer

MAY 31, 2016

Fortunately, companies can build the capacity for strategic leadership. Systems and Structures The first three principles of strategic leadership involve nontraditional but highly effective approaches to decision making, transparency, and innovation. Take the time to think: Why did I make that decision? What are the implications?

Development 100

Development Argyris Learning-by-Doing Innovation 100

Strategy Driven

FEBRUARY 4, 2011

How creative must we become in the New Order of Business? Yet, most CEOs were never trained on how to be CEOs, with all the responsibility, people skills, leadership and ethical management that must go along with the job. billion as the stock market plummeted, amid a crisis of investor confidence. How far will we go to excel?

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Strategy Driven

OCTOBER 18, 2013

So also should diversity, branding, quality, marketing, re-engineering and other important processes. The next phase in restoring public credibility to Tylenol was the reintroduction of new product to the shelves, done in such a way as to restore consumer confidence and increase market share. There is an art to Crisis Preparedness.

Crisis 71

Crisis Crisis Management Budgeting Risk Management 71

Harvard Business Review

FEBRUARY 28, 2011

Thomas Green winced as he reread an e-mail message from his new boss, Frank Davis, marketing director for the travel and hospitality group at D7 Displays. Tom, this week's client meetings went well, but they would have gone better if you had been on top of the market data. Tom, you're ambitious and creative," she'd begun, solemnly.

Case Study 15

Case Study Airlines Hotels Software 15

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. Show customers barely-working products with rough edges?

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

NOVEMBER 5, 2014

It may be possible to create alignment among the leadership team, but that consensus will break down once the individual members return to their working groups. There, they will find that they are confronted with local majorities opposed to the global leadership view and, in time, even leaders will conform. Gary Hamel and C.K.

Organization 8

Organization Airlines Prahalad Hamel 8

Harvard Business Review

NOVEMBER 5, 2014

It may be possible to create alignment among the leadership team, but that consensus will break down once the individual members return to their working groups. There, they will find that they are confronted with local majorities opposed to the global leadership view and, in time, even leaders will conform. Gary Hamel and C.K.

Organization 8

Organization Airlines Prahalad Hamel 8

Harvard Business Review

JANUARY 9, 2015

And because Europe is the world’s largest single common market, all of this redounds very negatively to the global scene. What happens if next time it’s not a near-miss , but a direct hit of a commercial airliner by a Russian plane that turns its transponder off? Russia is your number two risk. First, the U.S.

Globalization 8

Globalization Banking Politics Crisis 8

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. How you operate on the inside should be inextricably linked with how you want to be perceived on the outside.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

MAY 30, 2012

There's something about the culture of business that tends toward excess — in financial markets, to be sure, but also in the "market" for new ideas and management techniques. Southwest Airlines never said, "We want to be the country's most innovative airline." That piece of language, that aspiration, is innovation.

Innovation 16

Innovation Airlines Six Sigma Lean Production 16

Strategy Driven

MARCH 11, 2011

In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. In their marketing, accounting and auditing firms claim to be full-service business advisors, in order to get business. Are businesses really looking for creative ideas?

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57