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The Evolution of HR

LDRLB

I have been reading a lot about HR lately, and am a bit perturbed by the negative perception of HR in management writings. Peter Drucker wrote that personnel administrators are preoccupied with “gimmicks” and consistently complain that they lack status. “Is the human resource function neglecting the employees?”

Ulrich 119
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The Evolution of HR

LDRLB

I have been reading a lot about HR lately, and am a bit perturbed by the negative perception of HR in management writings. Peter Drucker wrote that personnel administrators are preoccupied with “gimmicks” and consistently complain that they lack status. “Is the human resource function neglecting the employees?”

Ulrich 74
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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. Many major companies, such as Southwest Airlines, UPS, Chick-fil-A, Best Buy, Yum!

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The Knowledge Jobs Most Likely to Be Automated

Harvard Business Review

Compliance professionals work in every kind of business – from health care companies challenged by legislation to food companies under a regulator’s watchful eye to airlines obliged to track anti-terrorism data. At the level of a national economy, however, how much should we protest this particular line of labor dislocation?

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Followership : Blog | Executive Coaching | CO2 Partners

CO2

And perhaps more importantly, anyone occupying a position of authority plays a followership role at times, as first-line supervisors report to mid-level managers, mid-level managers report to vice-presidents, vice-presidents report to CEOs, CEOs report to Boards of Directors, etc.

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Automation Won’t Replace People as Your Competitive Advantage

Harvard Business Review

The reason Colvin’s argument is important is because he is speaking through the megaphone of Fortune magazine to the real audience that has to be convinced: the management community. In our highly competitive economy, managers may be too easily seduced by the apparent advantages of automation.

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Don’t Be Tyrannized by Old Metrics

Harvard Business Review

Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” Metrics tried and proven over years become a guide to what’s important, driving resource allocation. ” This attractive, apocryphal quote breaks down upon inspection.