article thumbnail

What investment in your business are you REALLY making?

Strategy Driven

Power gives the customer satisfaction award to an airline, what could the category possibly be? Return on leadership. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Let’s get real here, when J.D.

ROI 50
article thumbnail

Inspiring Employees with a Values-Rich Environment

Strategy Driven

We call this the Values Blueprint method of changing culture and we recommend you engage in a two-day retreat with a group of your best players to hammer out what your values should be and what behaviors best exemplify those values. You can’t force culture. You can only create environment. To read Ann’s complete biography, click here.