HR Digest

MAY 2, 2019

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. What does it take to maintain a sense of purpose at Southwest Airlines?

Airlines 80

Airlines Mission Statement Human Resources Learning-by-Doing 80

Harvard Business Review

NOVEMBER 17, 2015

Indeed there is a good deal of evidence that using such individual incentives actually creates self-interest, lowers trust, results in poor teamwork, and diminishes commitment. It must be lived by top management as exemplified in their behavior and in the design of their management and human resource policies and practices.

Company 8

Company Teamwork Commitment Airlines 8

Harvard Business Review

SEPTEMBER 12, 2011

They start with the development of the company's purpose and strategy, and then proceed to design performance management, business and human resource policies, and leadership development practices that are tied to essential human values that then comprise an integrated whole.

360-Degree Feedback 14

360-Degree Feedback Ethics Education Human Resources 14

Harvard Business Review

FEBRUARY 28, 2011

Within weeks he had secured a contract with a major airline to accelerate kiosk rollout in 20 airports and buy software upgrades across their locations. Given the market opportunities in the Eastern region, Tom and his team will have the most-aggressive growth targets — 15% for the airline, hotel, and car rental markets combined.

Case Study 15

Case Study Airlines Hotels Software 15