LDRLB

JUNE 22, 2010

After the Enron, WorldCom, Tyco, and other scandals, we already saw a sharp decline in employee-employer trust which never came back. I think of some of the draconian measures United Airlines took a few years ago when they were on the cusp of bankruptcy, like eliminating worker pensions. Leadership trust'

Leadership 102

Leadership White Paper Press Release Sharpe 102

The Practical Leader

JANUARY 9, 2012

I used to love the sharp, fresh smell of ink and paper as I opened a new book and heard the creak of the spine cracking. Having just come back from further service quality culture/leadership development work with Qantas Airlines in mid December, I was especially happy to respond to editor Nikki Mead’s request for my contribution.

Books 49

Books Airlines Open-book Sharpe 49

Women on Business

JANUARY 24, 2011

Being sharp means being succinct. When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Rehearse your pitch.

Press Release 100

Press Release Discount Sharpe Advertising 100

Strategy Driven

OCTOBER 21, 2011

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

FEBRUARY 19, 2016

She is professional, articulate, sharp, and enthusiastic. ” If Maria stumbles, or can’t seem to answer a seemingly simple question, such as “can you describe your leadership style?” How would your staff describe your leadership style?” Practice on-the-spot coaching. Interview candidates in a group.

Leadership Styles 8

Leadership Styles Sharpe Airlines Stress 8

Harvard Business Review

OCTOBER 17, 2011

Bethune was leading a turnaround at Continental Airlines, for example, he sent an unexpected $65 check to every employee when Continental made it to the top five for on-time flights. Consider how pleased you are when a friend brings a bottle of wine to your house for dinner and how different you'd feel if he offered to pay you for the meal.

Motivation 15

Motivation Gordon Sharpe Airlines 15

Harvard Business Review

NOVEMBER 12, 2015

Does your workplace reflect a relative balance of males and females in leadership positions? The next morning they are due to fly home, but discover their budget airline insists that passengers print their boarding passes in advance or face an exorbitant fee at the airport. Leadership & Managing People Book. What do you see?

Leadership Pipeline 8

Leadership Pipeline Diversity Creativity Airlines 8