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Servant-Leadership is Great in a Crisis

Modern Servant Leader

Two servant-led companies, Starbucks ( SBUX ) and Southwest Airlines ( LUV ), recently experienced major crises. The culture of these organizations and how they responded, protected their market value. Southwest Airlines – Engine Failure Kills a Passenger. Figure 2 : Market Share Value Loss by Week Following Crisis.

Crisis 102
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Warren Buffett Is Betting the Airline Oligopoly Is Here to Stay

Harvard Business Review

Warren Buffett got burned with an airline investment in the 1990s. He blamed the industry’s notorious low profitability on the “kamikaze pricing tactics of certain carriers” and vowed to not invest in this “death trap” sector again. airlines had one thing in common: their largest investors.

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How Leaders Can Successfully Champion Change

Tanveer Naseer

When it comes to seeking insights on the best leadership practices, the natural inclination is to look towards successful organizations like Southwest Airlines and Zappos for inspiration and guidance. After this, they typically start to offer broad examples of the next steps that will need to be taken to get this process started.

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What Is Yield Management and Why Is it So Important?

Strategy Driven

In business, most pertinent is to sell off goods and effectively market services as quickly as they are available on the market. However, these services’ market demand is not fixed and can go for long periods with minimal requests. Yield management runs mostly on the tilt of the supply and demand of the market.

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Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Strategy Driven

The Business Tree : Growth Strategies and Tactics for Surviving and Thriving. Creating cause-related marketing opportunities, so that local businesses can sponsor the community healing process. Losses reported by the airline industry for 2001 compare to an operating profit of $7 billion and a net profit of almost $3 billion in 2000.

Crisis 57
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Executive Vision – Leading in an Interconnected World: Transportation

Strategy Driven

Distinguished Guests Robert Crandall, Former CEO, American Airlines Tony Fernandes, CEO, Asia Air John Krafcik, CEO, Hyundai Motor America Anand Mahindra, Vice Chairman & Managing Director, Mahindra & Mahindra Elon Musk, CEO, Tesla Motors David Neeleman, Founder, JetBlue Dr.

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You cannot ignore the present. It’s where your sales are!

Strategy Driven

This is an old-world tactic, where the salesperson miraculously proposes a solution to an issue that the prospect has. Power and Associates gives ‘customer satisfaction’ awards to airlines. Marketing & Sales business management buy gitomer buygitomer Jeffrey Gitomer marketing and sales strategydriven'

Media 63