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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace. Until the COVID pandemic, Southwest Airlines was the only major, global airline to post a profit every year. All airlines overbook their flights. Underinvestment in Technology. Failing technology.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace The holiday winter weather of 2022 caused problems for every major US carrier. In their attempt to remain the most profitable airline, the company substantially reduced spending on major investments. Failing technology.

Airlines 130
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We Don’t Trust AI To Give Us Financial Advice

The Horizons Tracker

The success of these apps has emboldened some banks to try rolling out robo-advisors to provide automated financial advice. The irony here, is the humans are using the same technology. ” This reticence is unlikely to hold the technology back for long, however, with robo-trading already a huge offering in the banking industry.

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Scenario Planning vs. Forecasting: 6 Questions to Ask to Prepare for a Post-Pandemic Future

Leading Blog

passenger traffic for airlines). As Paul Saffo, a technology forecaster based in Silicon Valley, said, “ the goal of forecasting is not to predict the future, but to tell you what you need to know to take meaningful action in the present.”

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Success Begins with Quality Customer Service

Chart Your Course

Entrepreneurs willing to invest the time and effort into satisfying the most valuable component of their business are setting themselves up for long-term success. An airline sending text messages to customers about flight delays or billing departments sending reminder of upcoming invoices are two examples of anticipatory service.

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37 Worst Plane Crashes & Airline Disasters: Aviation Leadership Failure

Miles Anthony Smith

Aviation Leadership Failures: 37 Worst Plane Crashes in History While many of these crashes happened in the early years of aviation, there have been a surprising number of airline disasters since the new millennium. United Airlines Flight 175: South Tower Attack on World Trade Center 3. Navy and perished in this airline disaster.

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Spotting Where Innovations Are In The Diffusion Lifecycle

The Horizons Tracker

In 1962 Everett Rogers famously described the journey innovations go on as they travel from obscurity to mass market success and through to obsolescence. It’s a process that remains largely observed to this day and being able to spot where an innovation is on the lifecycle is pretty valuable.