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The ROLE of Emotional Intelligence in Effective Leadership Today

The Center For Leadership Studies

Peter Drucker in “Management Challenges for the 21 st Century” stresses that, “Self-awareness and the capacity to build mutually satisfying relationships provide the backbone of strong management.” They are resources to be highly respected and wisely stewarded. But you can use your leadership to begin the healing process.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Why Consensus Kills Team Building | N2Growth Blog

N2Growth Blog

Team building, group dynamics, talent management, leadership development, and any number of other functional areas are much more about clarity, focus, aligning expectations, and defining roles than creating equality. It reminds me of Drucker’s first rule of decision making: one does not make a decision unless there is disagreement.

Consensus 388
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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

On the other hand, management never questions the actual use of this information by employees in brand, product, R&D, marketing, business development, sales, purchasing or any other market-facing function. What Did Peter Drucker Really Say? Specific competitor information is another $2 billion.

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In 2014, Resolve to Make Your Business Human Again

Harvard Business Review

The article castigated companies for losing sight of the essence of their business, setting themselves up for challenges from competitors and, ultimately, for obsolescence. Peter Drucker famously said that the point of a business was to create a customer. And short-term numbers at that.

Levitt 11
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Digital Transformation Doesn’t Have to Leave Employees Behind

Harvard Business Review

Drucker Forum 2015: Managing in the Digital Age. This post is one in a series of perspectives by presenters and participants in the 7th Global Drucker Forum. The third step is about developing an organization that will foster digital practices. They want to encourage distributed decision-making and empower middle management.

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How Companies, Governments, and Nonprofits Can Create Social Change Together

Harvard Business Review

We hear similar ideas in Peter Drucker’s bestseller, The Age of Discontinuity , where he argues that all sectors of society are “affected with the public interest” but must operate in symbiosis, like an orchestra—each playing its own part in collaboration with other institutions.

Company 10