Harvard Business Review

OCTOBER 13, 2011

Bank marketing materials focus on the dreams, anxieties and goals of consumers. Risk management processes don't — but they should. Most audits and regulations of banks are focused on certifying the integrity of data and controls. Risk education: Gaming enables risk education for both banks and users.

Banking 10

Banking Pharmaceuticals Microfinance Risk Management 10

Michael Lee Stallard

JUNE 18, 2010

During our conversation it was evident that he is proud that SAS is developing software to solve problems in a broad range of fields. Already 30,000 teachers are using the educational software developed by SAS that the company makes available to teachers online at no cost. Education is another field he mentioned.

Conference 261

Conference Bottom-up Software Long-term 261

Harvard Business Review

AUGUST 9, 2018

Many banks and large corporations employ artificial intelligence to detect and prevent fraud and money laundering. Businesses are constantly experimenting with new ways to use artificial intelligence for better risk management and faster, more responsive fraud detection — and even to predict and prevent crimes.

Banking 8

Banking Strategic Fit Risk Management Real Estate 8

Strategy Driven

NOVEMBER 6, 2015

Development of technical abilities, specialties and expertise. Development of core business supplier relationships. Banking and investing plan is annually updated, with realistic, measurable goals. Top management has as a priority the need to develop and practice People development, skills and team building responsibilities.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Harvard Business Review

NOVEMBER 23, 2016

These threats change the risk management calculus of firms hoping to succeed in a more turbulent world. Start-ups are particularly at risk today because of both their size and age. Make risk a strategic priority. Small businesses and young businesses are especially vulnerable. Data from the U.S.

Insurance 8

Insurance Risk Management Finance Supply Chain 8

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. Drew quickly retired after the losses, and Iksil and Macris are, according to news reports, leaving the bank.

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

AUGUST 12, 2014

Restrictions on the ability of Russian banks to sell financial instruments were imposed, as were bans on selling technology that would help Russia develop its vast energy reserves. Global business Politics Risk management' The emphasis shifted from targeting individuals to targeting key sectors of the Russian economy.

Banking 8

Banking Short-term Politics Globalization 8

Harvard Business Review

MARCH 5, 2012

You can make customers provide more rigorous authentication before they make a transaction, or have managers limit distribution of sensitive plans. How do we protect intellectual property and other sensitive business information while also encouraging collaboration in product development processes?

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Harvard Business Review

MAY 15, 2013

The next time we hear about a bank or insurance company''s "green program" — like using energy efficient light bulbs or operating out of a LEED Platinum building — we''ll either scream or throw up. The result is a "heads the bank wins, tails society loses" set of outcomes. Don''t get us wrong.

Banking 8

Banking Licensing Finance Insurance 8

Harvard Business Review

FEBRUARY 2, 2012

The disgraced former Royal Bank of Scotland CEO was stripped of his knighthood "for services to banking." Barely four years after Goodwin's elevation, his bank — Great Britain's wealthiest — effectively collapsed and was nationalized. Developing better software would have paid less.

Incentives 14

Incentives Committee Banking Long-term 14

Leading Blog

APRIL 5, 2019

Many years later, French mathematician Pierre-Simon Laplace developed Bayes’s idea into a powerful theory, which we now know as the Bayes Theorem. Bayes is relevant to modern leaders because it can help them develop an approach to uncertainty that is less deterministic and more probabilistic. Here is a simple explanation of it.

Uncertainty 308

Uncertainty Sports Credit Rating Learning-by-Doing 308

Harvard Business Review

DECEMBER 14, 2018

When a bank suffers a physical robbery, we do not think of blaming and shaming it – even though there is almost always some additional precaution the bank could have taken that might have helped prevent the attack (such as a police officer stationed at every teller window or limiting customer access to tellers).

Safe Harbor 10

Safe Harbor Banking Policies Information 10

Harvard Business Review

OCTOBER 10, 2017

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. When Bernstein hid a set of production lines from managers’ view, the performance of employees on those lines increased by 10% to 15%. It is the driver of focus and consistency.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

DECEMBER 28, 2017

Mugabe’s ouster and replacement with his one-time deputy, Emmerson Mnangagwa, was the most significant development in the Southern African nation since it gained independence from Britain in 1980. Most importantly, executives have to follow developments closely. Progress on resolving these issues will be slow and incremental.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

SEPTEMBER 29, 2014

The vast majority of the world’s internet and software infrastructure relies on solutions developed in open-source software communities. Over the past two decades these communities of developers, composed of volunteers and firm-sponsored employees, have proved themselves brilliant at creating code.

Software 8

Software Cooper System Risk Management 8

Harvard Business Review

JUNE 18, 2013

Recent allegations of the theft of top-security information connected to the development of sophisticated weapons and air defense systems have only heightened concerns about the security of the nation''s networks. The first focuses on the concept of enhanced public/private information sharing and developing standards. media companies.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

SEPTEMBER 21, 2018

In contrast, 70% of respondents think their boards have effective processes for staying current on the company; 69% for compliance; 66% for financial planning; and 55% for risk management — although we should note that managing risks is a crucial consideration when pursuing innovation.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

JUNE 29, 2016

How can leaders develop a specific view of the industry- and firm-level implications? The Bank of England will likely lower policy rates, or even adopt negative interest rates. ” From the map, combine various values to develop multiple scenarios. What are the first-response imperatives for corporate leaders? Run scenarios.

Uncertainty 9

Uncertainty Short-term Supply Chain Long-term 9

Harvard Business Review

NOVEMBER 22, 2016

How Banks Are Capitalizing on a New Wave of Big Data and Analytics. While it might appear that AI is a cure-all for many sales, service, and risk management conundrums, insurers should follow a series of self-diagnostic steps before embarking on this journey. Assess readiness. Start small.

Insurance 8

Insurance Industry Content Competitive Advantage 8

Strategy Driven

OCTOBER 25, 2013

Business development. The process of strategy development is not esoteric. Business development. Crisis management and preparedness can minimize negative impacts of any emergency. Crisis communications means banking goodwill for those times when the plan is called to the test. Running the business. The Big Picture.

Crisis Management 79

Crisis Management Crisis Risk Management Budgeting 79

Harvard Business Review

MAY 30, 2014

Recent incidents with Japan and the air defense identification zone resulted in a very significant US response: trips by Secretary Hagel, President Obama, announcements on the US Defense Treaty pertaining to the Senkaku/Diaoyu Islands issue – ultimately leading to the US and Japan developing a much closer relationship.

Long-term 8

Long-term Politics Globalization Uncertainty 8

Harvard Business Review

FEBRUARY 10, 2015

Telecommunications company Telefonica is currently developing a “ Data Locker ” scheme that allows users to see their own data, including the social networks of those they talk to and text with. for a bank to provide data security protections to its customers’ social media accounts).

Telecommunications 8

Telecommunications Cost-Benefit Analysis Reputation Survey 8

Harvard Business Review

APRIL 24, 2014

A World Bank study tells us that the cost of land in Dhaka, where hundreds of thousands of garment workers live, is comparable to suburban New York. Beyond the front page coverage of the Rana Plaza tragedy, Bangladesh has been stuck at the bottom of socioeconomic development ratings for years.

Supply Chain 8

Supply Chain Apparel Bottom-up Globalization 8

Harvard Business Review

MAY 8, 2018

Regulators should also draw from existing methods in the financial sector, known as model risk management frameworks , which were developed in response to similar challenges.

Health Care 8

Health Care Credit Scoring Constraint Learning-by-Doing 8

Harvard Business Review

OCTOBER 5, 2016

It’s essential that companies develop the capability to quantify their cyber risk exposure in order to form strategies to mitigate that risk. The question is, is it really possible to put a dollar sign on fast-changing cyber risks with data that is difficult to find and often even harder to interpret?

Reputation 9

Reputation Insurance Banking Cost 9

Harvard Business Review

MARCH 12, 2013

More governments are getting involved, for the purposes of intelligence, economic development, and cyber offense and cyber defense as part of the next generation of warfare. Every major country is developing that kind of capability. What we're seeing now is that all major foreign entities are very focused on the situation.

Company 22

Company Download Information Self-aware 22

Harvard Business Review

JUNE 13, 2012

It's easy to assume that Jamie Dimon, the accomplished CEO of JPMorgan Chase, was simply stonewalling when he claimed that mounting trading losses in his bank were "blown out of proportion" — that he was unaware of how grave the situation really was. But I believe that Dimon literally didn't see perceive disaster unfolding before him.

Banking 9

Banking Kahneman Document Simon 9

Strategy Driven

OCTOBER 11, 2013

Business development. Thus, efforts to treat a fraction of one percent took resources away from addressing the other 99.999% of companies’ full-scope planning, training and marketplace development. Crisis management and preparedness can minimize negative impacts of any emergency. Running the business. Body of Knowledge.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

MAY 3, 2011

An MBA student once asked me to give her a simple explanation of the "risk management function." After a few minutes of fumbling, I told her that risk management is the process of identifying, prioritizing, and mitigating the impact of unforeseen (and usually negative) events.

Risk Management 15

Risk Management Management Contingency Plans Reputation 15

Harvard Business Review

OCTOBER 22, 2013

She kicked off her October management team meeting, which I was attending, by reading the following passage from my book: The dangers of taking too much risk are very clear. They develop slowly over time and are almost impossible to pinpoint. Risk management Strategy' We’re reminded of them in the news every day.

COO 8

COO Short-term CFO Pharmaceuticals 8

Harvard Business Review

FEBRUARY 7, 2018

Since insurers cannot completely mitigate the outsized risks posed by extreme weather events, governments of many developed countries and international organizations provide natural catastrophe relief through government agencies like the Federal Emergency Management Agency and public flood insurance programs.

Insurance 8

Insurance Contingency Plans Globalization Ethics 8

Harvard Business Review

FEBRUARY 8, 2016

Managers noted historical trends and revised processes, and engineers developed code that was then baked into computing systems. They’re now redirecting their attention toward developing new products, further enhancing revenue capabilities. Then, reengineering was limited by the speed of humans.

Process 8

Process Company Market Segmentation Early Adopters 8

Harvard Business Review

APRIL 10, 2012

Let banks charge much more than 5% interest, and they will lend to "prodigals and projectors," precipitating bubbles and crashes. Finally, in 1954, Kenneth Arrow, at Stanford, and Gerard Debreu, at the Cowles Commission at Yale, developed the canonical "general-equilibrium" model , for which they later won the Nobel Prize.

Crisis 18

Crisis Decentralization Marketing Engineering 18

Harvard Business Review

DECEMBER 15, 2017

In one illustration of these difficulties, consider that India currently ranks 100 out of 190 countries in the World Bank’s Ease of Doing Business rankings, 22 places behind China, 39 places behind Indonesia, and just nine places above Papua New Guinea. Cultural variations are important. Step 3: Evaluate results.

Strategy 8

Strategy Operations Policies Environment 8

Harvard Business Review

JUNE 14, 2012

How is it that so many corporate stars — leaders at Enron, WorldCom, and the major banking institutions, for instance — are so inclined to take outrageous risks that they bring their companies, even entire economies, to the brink of disaster? I believe that it comes down to mindset. Showing They're Superior.

Learning-by-Doing 12

Learning-by-Doing Airlines Banking Strategy 12

Harvard Business Review

OCTOBER 22, 2013

If you are a business leader, you don’t want to see any of these developments occur. The big banks had well-intentioned formal processes for risk management, but no one was really, genuinely accountable for the risks they took. Customers despair at the lack of joined-up thinking between the various divisions.

Bureaucracy 8

Bureaucracy Chief Financial Officer Delegation Globalization 8

Harvard Business Review

FEBRUARY 7, 2013

Droughts and floods also enter the risk picture for any company dependent on an agricultural supply chain. Pepsico, for instance, recently developed its sustainable agriculture program at least partly in response to the challenges of climate change.

Insurance 9

Insurance Supply Chain Benchmarking Trends 9