Strategy Driven

JUNE 16, 2014

I’ll add a few words of definition to each, but more important, think about each of these virtues as it relates to you, your self-disciplines, your actions, and your ethics. FREE COPY of a StrategyDriven Expert Contributor book †. Books typically valued from $14.95 – $29.95 Book value is not guaranteed. Or is it? !

Loyalty 57

Loyalty Open-book Customer Loyalty Ethics 57

Strategy Driven

NOVEMBER 16, 2015

Here are some words that will help you define your mission … will, dedication, persist, honest, ethical, positive, enthusiastic, fun, learn new things, listen, help, provide, encourage, memorable, value, loyal. The affirmations that you can use every day to make you a better person. MAJOR CLUE: IT’S THE MISSION. YOUR SALES MISSION.

Mission Statement 50

Mission Statement Customer Loyalty Ethics Seminar 50

Chart Your Course

AUGUST 14, 2012

The Zappos vision statement is, “Delivering happiness to our customers, vendors and employees.” Happiness has created unparalleled customer loyalty to the extent 80% of their customers return to purchase again. 2) Deploy a leadership strategy. Creating “happiness” is not just an altruistic thing to do. No excuses.

Newsletter 165

Newsletter Insurance Class Workshop 165

Strategy Driven

MAY 2, 2016

Leave ethically. Especially customer lists or any trade secrets. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Belief Systems 50

Belief Systems Customer Loyalty Seminar Bottom-up 50

Strategy Driven

DECEMBER 16, 2013

You have to be ethical all the time. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Reputation 70

Reputation B2C B2B Customer Loyalty 70

Strategy Driven

DECEMBER 9, 2013

Your humor, your friendliness, your helpfulness, your approachability, your trustworthiness, your honesty, your ethics, and maybe even your morality. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Mission Statement 58

Mission Statement Customer Loyalty Competitive Advantage Library 58

Strategy Driven

JANUARY 13, 2014

Read one book a month. The average business book is 50,000 words.) It’s not just a goal and it’s not just a resolution; it’s your intention, your drive, your work ethic, and your consistency that will create genuine achievement. FREE COPY of a StrategyDriven Expert Contributor book †. Book value is not guaranteed.

Customer Loyalty 50

Customer Loyalty Document Competitive Advantage Seminar 50

Strategy Driven

NOVEMBER 18, 2013

Let me give you the good news, and the sales news… There are several strategies you can employ to get around the bidding process, or legally and ethically change the bidding process. Ask for a clause to be put into the RFP that states all claims must be backed up with customer testimonial videos as proof. That is the question. !

Proposal 58

Proposal Price Long-term Customer Loyalty 58

Strategy Driven

AUGUST 3, 2015

Do it any (ethical) way you have to. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Customer Loyalty 50

Customer Loyalty Competitive Advantage Conference Seminar 50

Strategy Driven

JULY 2, 2012

How you feel about the customer and their buying process. You’ve placed a value on yourself that reflects in your selling skills, your attitude, your belief system, your truthfulness, and your ethics. And then there is the customer. That’s you.

Reputation 50

Reputation Customer Loyalty Belief Systems Seminar 50

Strategy Driven

MARCH 25, 2013

Actions that give your customer the feeling you represent their best interest, not just your own. You speak the truth, have high ethical standards, and are known for service. This means you take long-term oriented actions. Actions that will stand the test of time. You’re taking service actions, and value actions beyond the sale.

Open-book 50

Open-book Definition Self-aware Price 50

Strategy Driven

JANUARY 27, 2014

Can you tell me what sections of any of your books I could go to for help with deflecting that first, “What’s your best price?” You gotta be ethical, you gotta be honest, or you gotta find another job. FREE COPY of a StrategyDriven Expert Contributor book †. Books typically valued from $14.95 – $29.95

Price 50

Price Customer Loyalty Competitive Advantage Books 50

Strategy Driven

SEPTEMBER 10, 2012

In your newest book Social Boom you say that social media is the new cold call. Authenticity is a characteristic that the prospective customer PERCEIVES as the presentation and the relationship move forward. Tasteless, forgettable mission statements don’t have the force of attracting strong customers.

Globalization 50

Globalization Mission Statement Human Capital Seminar 50

Coaching Tip

FEBRUARY 23, 2012

The answer is for organizations to develop the institutional frameworks to replace traditional structures and forms of governance and establish a more human operating system in which governance, culture and leadership systems are harmonized and synchronized. 4) Seek to inspire, not just motivate. 5) Invest in culture rather than governance.

How To 110

How To Airlines Media Innovation 110

Harvard Business Review

MAY 29, 2012

In my new book, The Shareholder Value Myth , I argue for applying the same approach to the question of corporation purpose. Some want their firms to make informal commitments to build employee and customer loyalty that will pay off in the future. And it avoids confusing success with measurability.

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

Strategy Driven

JULY 25, 2016

The lesson here is that attitude and work ethic are more important than sales skill. If they have a great attitude, and a solid work ethic, they will accept learning new skills as a way of life and a path to success. And if I’m doing the hiring, I’m going to start with a great person, not a great salesperson.

Customer Loyalty 50

Customer Loyalty Ethics Seminar Outsourcing 50

Strategy Driven

JUNE 11, 2012

Or have you achieved the status of trusted advisor, who is setting standards not just in sales numbers, but also in customer loyalty, profitability, and relationships. What high ethical ground have they achieved? What about your company? What standards are they setting?

Customer Loyalty 72

Customer Loyalty Loyalty Reputation Seminar 72