Leading Blog

JANUARY 27, 2020

When a business is driven by AI, software instructions, and algorithms make up the critical path in the way the firm delivers value.” AI is breaking down the limits that are inherent in traditional operating models to drive new value, growth, and innovation. Capabilities Are Increasingly Horizontal and Universal.

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Operations Industry Learning-by-Doing Automotive 288

Strategy Driven

JANUARY 21, 2020

It’s a shocking statistic, given the amount of lip service business owners around the country pay to innovation. The age of 3D printing has been around for a while, yet the vast majority of businesses are still stuck on technology invented millennia ago. Choosing the Right eForm Software.

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Software Compliance Learning Curve Cost 68

HR Digest

JANUARY 6, 2022

But as a company who also values innovation and “looking around the corner,” we are always challenging the status quo—so absolutely, there is always room for improvement! As a global software company, we have decades of experience with software teams who are geographically distributed.

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Software Engineering Learning-by-Doing Diversity 98

Deming Institute

AUGUST 7, 2017

They use this innovation in their Jet-Hot system and organize all their work with profound knowledge around their business operating system. Jet-Hot has also developed and implemented an application of technology – an operations support system to support their practice and their enterprise throughout their system.

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System Deming Gordon Organization 31

Harvard Business Review

JUNE 20, 2013

At its core, reverse innovation describes solutions adopted first in poorer, emerging nations that subsequently—and disruptively—find a market in richer, developed nations. But can reverse innovation be relevant in the world of high-technology? Disruptive innovation India'

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Technology Innovation CRM Retail 8

Harvard Business Review

MAY 5, 2016

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. The innovative system promised to reduce local governments’ energy consumption and maintenance costs and improve their constituent relationships. Cameron sighed.

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Case Study Business Model CFO Software 8

Harvard Business Review

MARCH 19, 2015

Bringing new technology and tools into your organization can increase productivity, boost sales, and help you make better, faster decisions. According to a study by MIT Sloan Management Review and Capgemini Consulting, the vast majority of managers believe that “achieving digital transformation is critical” to their organizations.

Technology 8

Technology CRM Training System 8

Harvard Business Review

DECEMBER 9, 2010

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. This business works only if the Calidad de Vida brand stands for quality, innovative care — across the board. Gloria Londoño scanned the tables at the Opera restaurant.

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Case Study Franchising Health Care Follow-up 12

Harvard Business Review

JANUARY 28, 2013

Yet, all too often, our organizations end up being less innovative than the people within them. The dozens of in-the-trenches innovators who responded to our Innovating Innovation Challenge embody the first assertion and are working relentlessly and fearlessly to overturn the second. Making Innovation part of the DNA.

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Innovation Armstrong Construction McKinsey 8

Harvard Business Review

JANUARY 23, 2018

Software doesn’t always end up being the productivity panacea that it promises to be. As its victims know all too well, “death by PowerPoint,” the poor use of the presentation software, sucks the life and energy out of far too many meetings. For too many managers, the technology’s costs often rival its benefits.

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Software Learning-by-Doing Technology Compliance 8

Strategy Driven

JANUARY 26, 2011

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. As the chairman and CEO of Mzinga ® , a company that provides social software to businesses, quite literally, it’s my job to be social media savvy.

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Media Learning-by-Doing Open-book Company 67

Harvard Business Review

NOVEMBER 5, 2018

When innovations threaten to disrupt an industry by replacing an old business model with a new one, incumbents need to invest in that model in order to survive. But what if an innovation poses a threat, and you can’t yet tell whether it has genuinely transformative potential? These are rarely studied questions.

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Company Disruptive Innovation Decentralization Software 8

Harvard Business Review

NOVEMBER 20, 2013

So, maybe this structure only works for not-for-profits and software firms with open source platforms? Their software is proprietary. And 37Signals has a structure that looks a lot like Automattic’s, while building software that enables distributed collaboration, such as Basecamp and Ruby on Rails. Actually, you can.

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Case Study Committee Software Hamel 10

Harvard Business Review

SEPTEMBER 13, 2012

Lines of business are now getting their own official technology budgets for non-standard software products. Cumbersome legacy system maintenance, hardware and software upgrades, and tire-kicking in the name of research take up far too much of IT's time--time that could be spent building valuable business applications.

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Supply Chain CIO Budgeting Project 15

Harvard Business Review

OCTOBER 21, 2016

Ongoing algorithmic innovation assures that next-generation bots will be far sharper and more empathic. For Apple, Google, Amazon, Microsoft, Tencent, and Facebook, making bots and software assistants more human — and more humane — has become a strategic UX imperative. That’s Chatbot 1.0.

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Software Technology Learning-by-Doing Training 8

Harvard Business Review

JULY 7, 2016

There are case studies in other sectors too: Just look at Chobani. Innovations that catch on mix familiarity and novelty, old and new. If this year’s software is identical to last year’s there’s no reason to upgrade. Distinct, but optimally so. The Segway faced similar challenges.

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Productivity Products Succession Transportation 8

Harvard Business Review

JULY 21, 2017

Back in 2011, crowdsourcing was fueling an explosion in open innovation. At that time, most Fortune 500 firms had launched crowdsourcing initiatives or partnered with startups in order to access outside innovators or co-create with customers. The providers of crowdsource solutions had their heyday. They produce too much social waste.

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Participative Innovation Benchmarking Licensing 8

Harvard Business Review

AUGUST 20, 2014

Both Gmail and AdSense, the company’s ad software for publishers, started out as 20% time projects. How Google innovates. Bala Iyer and Tom Davenport attempted to “reverse engineer” Google’s innovation machine in 2008. The first step to innovating like Google, they argue, is patience.

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IPO Management Engineering Innovation 14

Harvard Business Review

NOVEMBER 3, 2014

These three mini case studies will show you just how profound those shifts will be. A new category means new skills: Suddenly, many of Lowe’s 240,000 retail employees must be able to talk software and apps, and know how to connect IRIS to all these other products, so the company is training them.

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Industry Retail Software Marketing 8

Harvard Business Review

AUGUST 21, 2012

Social technologies — the software and services that make it possible to show off your vacation pictures to all your Facebook friends and follow your favorite team tweet by tweet — are not just giant time sinks that keep your employees from getting their work done. How's this for counter-intuitive? trillion annually.

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Media Productivity Products Technology 15

Harvard Business Review

APRIL 16, 2018

This lack of knowledge — despite the millions of dollars that the tech industry spent on lobbying Washington in 2017 — shows that technology literacy among lawmakers still needs to be improved. Digital Service , and the Presidential Innovation Fellows. Multiple lawmakers suggested more expansive federal privacy legislation.

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Policies Long-term Ethics Business Model 8

Harvard Business Review

NOVEMBER 3, 2014

These three mini case studies will show you just how profound those shifts will be. A new category means new skills: Suddenly, many of Lowe’s 240,000 retail employees must be able to talk software and apps, and know how to connect IRIS to all these other products, so the company is training them.

Industry 8

Industry Retail Software Marketing 8

Harvard Business Review

MARCH 19, 2012

The innovation game is changing. For example, when Apple expanded from music players to phones, it carried over to the iPhone not just the technology and software that powered the iPod but also users' entire music collections and its music store's entire supplier base.

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Strategy eBook Library Open-book 15

Harvard Business Review

NOVEMBER 7, 2012

Innovation is one those evergreen themes: it is a rare CEO who doesn't list innovation as one her top four or five priorities. But innovation is an elusive beast. We can look to companies renowned for innovation — like Apple and Google — and try to learn from them. So what to do? But that's a flawed approach.

Company 8

Company Stage-Gate Innovation Bureaucracy 8

Harvard Business Review

JUNE 12, 2012

Paul Kennedy's seminal Rise and Fall of the Great Powers captures the way technological and economic advances have converted into strategic advantage, and how failure to "lock in" that edge accelerates imperial decline. Technik , then, is the technological quotient of civilization. It pledges $1.5 The contrast between the U.N.'s

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First-mover Advantage GDP Technology Biotechnology 8

Harvard Business Review

JANUARY 4, 2011

Intranet: Like many companies, we have an intranet, and this is where groups of domain experts across disciplines and locations can share knowledge in the form of presentations, whitepapers, and case studies. He can be found on Twitter at @Richardsona.

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Knowledge Management Management Directory Learning-by-Doing 15

Harvard Business Review

JUNE 21, 2012

Thus, at this point, it is unable to develop and innovate the sort of software that could realize the full potential for customer advocacy and engagement on its platform. Needed: A Customer Advocacy Apps Exchange. That said, two major challenges exist: Facebook is a platform, with just a few thousand employees.

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Real Estate Conference Software Content 9

Harvard Business Review

JUNE 16, 2011

One of the driving principles of the Harvard Business Review/McKinsey M-Prize for Management Innovation is that everyone wins when everyone shares. As you design your hack or start to think about your innovation story, the first question to ask yourself is: does it tackle a root cause or a deeply embedded pathology of organizations?

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Management Short-term How To Strategic Planning 11

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. This means they want to talk to your customers. Social media understands this and facilitates it.

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Reference Tips Media Case Study 15

Harvard Business Review

AUGUST 1, 2013

At the same time, compensating people for collaboration can be tricky, says Deborah Ancona, a professor at MIT Sloan School of Management and coauthor of X-Teams: How to Build Teams That Lead, Innovate, and Succeed. Case study#1: Set a team purpose and measure against it. Case study #2: Let them improve their skills.

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Team How To Case Study Hamel 8

Harvard Business Review

AUGUST 16, 2013

Today, innovative customer service means being able to contact a company on multiple platforms — not just by phone, but via email, web, Twitter, Facebook, and mobile devices. Customer service Innovation Technology' A good example of a company that''s applying this strategy today is TurboTax.

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FAQ Wireless Information Case Study 8

Harvard Business Review

APRIL 7, 2014

Many modern businesses take stock in the reality of disruptive innovation and try to react accordingly. In the software industry, giants like Microsoft, SAP, Oracle, and IBM have all invested heavily in the cloud technologies that are disrupting software. Customers Disruptive innovation Strategy'

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Disruptive Innovation Airlines Tactics Tools 8

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. This means they want to talk to your customers. Social media understands this and facilitates it.

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Reference Tips Media Case Study 12

Harvard Business Review

SEPTEMBER 27, 2017

Instead, you should go in with “an attitude of innovation” — how can everyone take something satisfying away? Case Study #1: Ask for clarity. “It was an IT software that the entire enterprise uses daily, and so thousands of users were affected. Case Study #2: Decide how far to push.

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How To Project Software Case Study 8

Harvard Business Review

SEPTEMBER 12, 2016

First impressions matter so much because they happen fast, and they are stubborn , says Whitney Johnson , the author of Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. Case Study #1: Do your homework on who you’re meeting and engage the person as a human. What the Experts Say. Discount small talk.

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How To Bond Discount Case Study 8

Harvard Business Review

DECEMBER 7, 2017

Here, I’ll outline new research and case studies that help us understand digital nudging even more deeply: Case One: The Power of Framing an Email. Thanks to innovations like Apple Pay and Amazon’s one-click buying, it is easier than ever to spend money online.

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Tools Participative Planning Education 8