The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers
Modern Servant Leader
DECEMBER 18, 2023
The result is a case study in the cost of ignoring employees. 07-through Thorough: The model also emphasizes focusing on long-term sustainability, over short-term gains. Ultimately, this lead to the costly operational failure and reputational damage. The root-cause of Southwest’s meltdown?
Let's personalize your content