QAspire

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Building a Culture of Excellence: Tom Peters

QAspire

It is safe to assume that every CEO would have priority building a culture of Excellence because ultimately excellence drives growth and makes a company memorable. Tiffani is also the author of a new book “ Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business ” due for release in August 2018.

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Employee Engagement: A Story and a Few Resources

QAspire

Here is the story from the book introduction that I really liked: A CEO was walking down the hallway of the hospital he managed one day and came across the janitor working. The janitor stopped, turned to the CEO with a completely serious look and replied, “I save lives.” The CEO was taken aback.

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Leadership: Start With Trust

QAspire

I once worked with a new CEO who came on-board, took charge and immediately got into action. I think of the CEO again who was, through his aggressive show of strength, able to generate dispassionate compliance to his decisions.

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In 100 Words: Brian Dyson On Life Priorities

QAspire

Brian Dyson, CEO, Coca-Cola. But the other four balls – family, health, friends and spirit – are made of glass. If you drop one of these, they will be irrevocably scuffed, marked, damaged, or even shattered. They will never be the same.” A good life is all about balancing these balls! - – – – -.

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Dare to Serve: How to Drive Superior Results by Serving Others

QAspire

That is what Cheryl Bachelder, CEO of Popeyes® Lousiana Kitchen, Inc says in her brand new book “ Dare to Serve – How to Drive Superior Results by Serving Others ”. What I like about this book is that it is a first hand account of a CEO who turned the business around. To create an ecosystem where creative people thrive.

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In 100 Words: Power of a Sincere Apology

QAspire

For issues with new Maps, Apple’s CEO Tim Cook offered a public apology and showed once again why Apple is so admired. How often do we offer/see a heartfelt apology in corporate world? As leaders, we find it too difficult to apologize. We take the route of excuses and self-justification. Seeking apology is a sign of strong character.

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Insights on High-Tech and High-Touch Customer Experience

QAspire

podcast , Tamara McCleary (CEO at Thulium.co) shares some useful insights on how technology advancements like AI and machine learning can enable companies to learn rapidly about the customers and personalize the experience at scale. And even when parts are (sub) optimized, the whole may not have improved. In this episode of Whats Next!

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