Mills Scofield

APRIL 15, 2014

To create great music you need an ensemble — a trio, quartet, basically a team of players with complementary strengths, skills and vulnerabilities and a willingness to listen to each other and a common goal. Technology does not do much in a complex interaction (per McKinsey´s articles on interaction).

Efficiency 132

Efficiency Energy Senge Resources 132

Harvard Business Review

DECEMBER 10, 2015

Many of us are familiar with the hazards of Groupthink - when teams or organizations operate on autopilot and feel a general false sense of invulnerability. In some rare cases, individuals are able to push back against team consensus and help organizations recognize and proactively respond to changes in the competitive landscape.

Groupthink 8

Groupthink Team Consensus Christensen 8

Harvard Business Review

DECEMBER 17, 2012

They knew digital photography was the future and invested heavily in hybrid technology in the hope of managing the transition from physical photo printing. For Clayton Christensen, this is a basic flaw of incumbency. Successful firms have an established customer base, most of whom are satisfied with the products they are purchasing.

Christensen 8

Christensen Disruptive Innovation Mass Marketing Wireless 8

Harvard Business Review

SEPTEMBER 11, 2015

Over the past six years, we have put in place a 30-person consulting team at EMC Information Infrastructure (EMC II) using a model we have found to be successful, winning projects away from external management consulting firms at a fraction of the cost, and with great “client” (that is to say, EMC) satisfaction.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

DECEMBER 7, 2017

Doctors understand what other doctors will value in a new product; lawyers know what other lawyers need. In fact, my colleagues and I have found that innovation thrives when expert users make up about 40% of an invention team. But you can have too much of a good thing — including input from such experts.

Innovation 8

Innovation Project Entrepreneur CEO 8

Harvard Business Review

MARCH 16, 2018

Note the far-reaching production changes Jean-Dominique Senard has made at Michelin to empower and engage workers. Witness the shift that is taking place in the global conversation about artificial intelligence and other advanced digital technologies. Management thinkers framing the greatest challenges of our time as human ones.

Drucker 13

Drucker Long-term Short-term Decentralization 13

Harvard Business Review

JANUARY 3, 2017

Many business models that make extensive use of digital technology have network-type properties. A second misconception about digital disruption is that new technology will inevitably substitute old technology, rendering it obsolete. Network effects: The winner does not always take all. Complements are not substitutes.

McCallum 13

McCallum Competitive Advantage Business Model Consultative 13

Harvard Business Review

MAY 15, 2014

He argues more broadly that all the “low-hanging fruit” produced by some non-repeatable breakthroughs (including fundamental technological triumphs) has been plucked. Going forward, we’ll have to work harder for any gains in productivity and prosperity, and they will come slower. We can make new tools, and we can make new rules.

Management 11

Management Drucker Short-term Technology 11

Harvard Business Review

OCTOBER 1, 2012

In his seminal work, The Innovator's Dilemma , Clayton Christensen made the point that for disruptive innovations to be pursued effectively, they require autonomous business units. But one thing is certain: faced at the onset with internal pressure to drive cost out of production, it was far less likely that Gerber could truly innovate.

Innovation 15

Innovation Company ROI Disruptive Innovation 15

Harvard Business Review

MARCH 23, 2016

By contrast, disruption, and particularly demand-side disruption of the type put forward by Clay Christensen, is a force that relies on a steady process of picking off one customer at a time. Both companies, while under a corporate umbrella, operate as independent brands with largely independent development teams. How did it do this?

Film 8

Film Christensen Short-term Software 8

Harvard Business Review

OCTOBER 10, 2011

But rhyming is different from predicting and the analysts' forecasts remain vulnerable to exogenous shocks and the disruptive technologies described so well in Clayton Christensen's work, The Innovator's Dilemma. As The Economist described it: "Samsung tiptoes into the technology to get familiar with it, then waits for its moment.

Strategy 9

Strategy Christensen Technology Long-term 9

Harvard Business Review

MARCH 25, 2016

Production capital took the lead over financial capital and real value over paper value, as Carlota Perez has so well demonstrated in her book Technological Revolutions and Financial Capital. New business models and value propositions are being developed by global teams using web-based tools and communication methods.

Drucker 8

Drucker Long-term Short-term Christensen 8

Harvard Business Review

JUNE 10, 2014

One representative example: April’s Education Innovation Summit , where more than 2,000 people energetically discussed how technology and markets are charting the future of education globally. The transformation in education technology and markets is happening with the business leaders and money-men of higher education barely present.

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

DECEMBER 27, 2010

Innovation is more than whiz-bang technology; consider different strategic intents (e.g., new product, distribution channel, marketing approach). How should I form and manage innovation teams? Something different that has impact. What are different types of innovation? How do I spot opportunities for innovation?

Innovation 16

Innovation Govindarajan Disruptive Innovation Business Model 16

Harvard Business Review

JUNE 12, 2013

The approach echoes Ted Levitt''s famous comment about selling ¼ inch holes rather than ¼ inch electric drills, and advocates a mindset shift away from selling products to "doing jobs" that solve customers'' problems. They just ignored them. Big Data now lets us observe that journey. Customers Marketing'

Ramaswamy 8

Ramaswamy Levitt Prahalad Christensen 8

Harvard Business Review

FEBRUARY 14, 2012

It's not to create more jargon, it's to emphasize a point: that social is more than the stuff the marketing team deals with. How many companies have figured out how to shift from supply chain management to integrating customer feedback directly into their product design, distribution, and delivery? How does this work?

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

MAY 30, 2013

Previously, he launched Hulu.com from inside of NBC, and was on the founding team of MLB Advanced Media, the five billion dollar digital media company collectively owned by the Major League Baseball team owners. A good management team will be dedicated to creating product market fit, otherwise the business will flounder.

Company 9

Company Ries Maturity Innovation 9

Harvard Business Review

MAY 8, 2017

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. The team began by identifying 57 companies that have made substantial progress toward transformation.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

MAY 7, 2015

And these options improve employee engagement and productivity.” According to Kathleen Christensen, Program Director at the Alfred P. Transition from an employee-initiated request system into a proactive manager-initiated program supported by tools and technologies.

Survey 8

Survey Christensen Globalization Human Capital 8

N2Growth Blog

JANUARY 13, 2011

This is great way to stifle innovation without exploring extensions to existing product lines. Moore and Christensen tell us what to do, but their prescription is rarely followed. With your permission I will teach these concepts to my creative team. David Locke Innovation fails because of management, not the innovation.

Blog 373

Blog Innovation Strategic Planning Brand 373

Harvard Business Review

JANUARY 8, 2015

For many companies considering how digital technologies could or should transform their business models, the questions they face are questions of unprecedented uncertainty, where past experience may be no help. Our favorite way to think of this is in terms of what Clay Christensen has famously called the “ job-to-be-done.

Innovation 8

Innovation Business Model Uncertainty Advertising 8

Harvard Business Review

SEPTEMBER 20, 2013

Very importantly, they were able to avoid costly technology and implementation programs that would have surely fell short of usage and revenue expectations. Implement the test programs with defined roles and responsibilities for the Test Program Owner, as well as the execution team.

Execution 8

Execution Metrics Content Christensen 8

Harvard Business Review

AUGUST 13, 2014

Venture capitalist Chris Dixons declaration , after plunking $50 million down on Buzzfeed, that he was investing in a technology company has been causing a bit of head-scratching and gentle mockery in media circles. When Buzzfeed editors do it, its technology. Which you could, with some justification, call a technology.

Technology 8

Technology Company Venture Capitalist Media 8

Harvard Business Review

JUNE 21, 2017

It was an unusually complex problem, so the firm set up a team of crack microchip designers, and they started putting their heads together. About 45 minutes into their first working session, the marine biologist assigned to their team walked in with a bag of clams and set them on the table. Related Video. Basic research.

Innovation 22

Innovation Disruptive Innovation Christensen Open-book 22

Harvard Business Review

FEBRUARY 7, 2013

That's essential to tweaking products and marketing campaigns — or overhauling them when necessary. How can you organize a fragmented team of internal and external people to improve the customer experience, rather than optimize each party's objectives? Orders go from the retailer to overseas vendors that manufacture products.

Organization 8

Organization Supply Chain Team Outsourcing 8

Harvard Business Review

OCTOBER 11, 2013

When I suggested to Clayton Christensen that we partner with Hatkoff to create the Tribeca Disruptive Innovation Awards , Clay’s response was : I trust you Whitney. The ability to jump to a new vision or product or job almost always requires that those around us, our fellow stakeholders, also leap to a new curve of learning.

Innovation 11

Innovation Christensen Decisionmaking CTO 11

Harvard Business Review

DECEMBER 31, 2012

R&D and product development launch products that receive tepid responses. Technologies exist that allow them to easily post a recommendation to their Facebook friends, LinkedIn connections, and Twitter followers. Or to provide a product review on any site important to your market. Find your customer product developers.

CEO 8

CEO Airlines Marketing Software 8

Harvard Business Review

MARCH 14, 2017

How Blockchain Works Here are five basic principles underlying the technology. Best known as the technology behind bitcoin, blockchain enables a ledger of transactions to be shared across a network of participants. Clay Christensen's landmark theory -- in under two minutes. How technology is transforming transactions.

Loyalty 12

Loyalty Customer Loyalty Travel Hotels 12