Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. The nature of the workforce and management is shifting.

CIO 8

CIO CEO Outsourcing Agility 8

Eric Jacobson

MARCH 16, 2011

Only 13% of C-suite executives believe that line managers and middle managers are "chiefly responsible" for staff engagement. The report is based on a survey of 331 C-suite executives (CEO, CFO, CIO, etc.) or senior directors from 19 industries in Europe and the Middle East. "I

Execution 56

Execution CIO CFO Survey 56

Harvard Business Review

JULY 8, 2018

Yeah, so Realize 2030 is our thought-leadership program here at Dell Technologies. Around half of them are telling us that they’re worried about digital disruption, and again, nearly half are saying they don’t know what their industry is going to look like in three to five years’ time, which is quite shocking.

Technology 8

Technology Industry Content CIO 8

Harvard Business Review

APRIL 25, 2013

It is a conversation about the increasing importance of information technology and the role it must assume in every enterprise, regardless of size, industry or geography. We also engaged with CIOs across the globe in discussions about what they were experiencing and what changes were surprising or bewildering them.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

DECEMBER 4, 2013

Much as war is too important to be left to the generals, the business of network effects is too valuable to be entrusted to the CMOs and CIOs. They’re destined to transform the “Internet of Things” from a post-industrial aspiration to a trillion-dollar sector. That requires top management commitment and oversight.

Management 8

Management Supply Chain CIO Core Competence 8

Harvard Business Review

SEPTEMBER 14, 2016

The best ones are permeable membranes that transfer knowledge from the outside in: Steve Jobs recruited the Dean of Yale’s Business School to run Apple University, while Jeff Weiner recruited business coach and thought leader Fred Kofman to lead leadership development for LinkedIn. Industrial internet from GE. Branding from Nike.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Leading Blog

MARCH 18, 2011

As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology We will find efficiencies and knock out things that don’t work the way we would like them to.

Chief Information Officer 279

Chief Information Officer CIO ROI Technology 279

Harvard Business Review

AUGUST 21, 2013

ERP systems, RFID , knowledge management, business intelligence) have washed over organizations. This trend toward ever more critical reliance on IT is not only transforming the idea and practice of corporate IT, but has disruptive operational implications for every manager. Similar waves of innovative applications of technology (e.g.,

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

AUGUST 15, 2013

They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. Nor do they understand the CIO''s role or, typically, the technologies that the company deploys. IT management'

CEO 8

CEO CIO Technology CFO 8

Harvard Business Review

JULY 24, 2012

In any industry, selling to a C-level executive buyer is often a cause for celebration. Helping my smaller vendors grow and get established is in my interest," notes Patty Morrison , CIO of Cardinal Health — and the kind of dynamic customer advocate ideal for any technology firm. "So But closing the sale is no time to relax.

Reference 12

Reference CIO PR Learning-by-Doing 12

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. I don''t care what industry you''re talking about.". There is no time for complacency. Research points to the latter.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

FEBRUARY 17, 2016

While consumers are free to pick and choose the technology they will buy, the information they will access, and the degree to which they will network and with whom, managers and employees within companies are more constrained by the processes, structures, functions, systems, and technology the company invests in and deploys over time.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

NOVEMBER 24, 2017

An entire industry now exists to train us humans to be smarter in how we operate computers, and yet the number of cybersecurity incidents continues to rise. There is one area where more training would pay off: for CEOs and other senior managers — the people who are least likely to take training or take it seriously. Inconvenient?

Training 9

Training CIO Chief Information Officer Information 9

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

SEPTEMBER 23, 2015

Like almost every other major industry today, banking relies on hugely complex, enormously expensive technology. I’m afraid this is typical not just in banking but across most major industries. The truth is that many industries today employ outdated technology. Jennifer Maravillas FOR HBR.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Its the managers responsibility to lead their employees, manage performance, and provide guidance. Talk to managers, new hires, applicants, and many others. Im sick about it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

FEBRUARY 13, 2012

Most people come out of business schools fairly well armed with technical skills, but the softer side of management — communication, collaboration, cross-cultural intelligence, for instance — has dramatically grown in importance, and will continue to do so. Here are five reasons. Soft skills are more important than ever.

Execution 15

Execution P&L CFO Globalization 15

Harvard Business Review

JANUARY 19, 2018

The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on. He has accumulated a unique mix of deep knowledge of the organization, the industry, and how to work with Stefano Pessina, the company’s executive chairman.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 15, 2016

Unfortunately, the challenge for leaders is that there is no formal management theory for how to build, leverage, and measure the level of passion in your employees. I recall attending a conference for our European partners where we invited the CIO of a large industrial giant to give a keynote speech. Insight Center.

Company 8

Company How To CIO Chief Operating Officer 8

Harvard Business Review

FEBRUARY 10, 2016

The research, involving over 5,000 B2B purchase participants across 12 industries, uncovered three mistakes that undermine firms’ content marketing. Consider Xerox Technology Business, a division that provides enterprise printing capabilities to various industries, including schools.

B2B 8

B2B Content Marketing Consensus 8

Harvard Business Review

MAY 22, 2013

The forms that this kind of community marketing can take are varied, and might include straightforward references and referrals, customer blogging or video (an area of exceptional creativity), participating in communities, associations or consortiums, speaking at industry events.it''s a growing list. Know your customers'' problems.

PR 8

PR CIO Reference How To 8

Harvard Business Review

MARCH 9, 2018

The company created impressive digital capabilities, labeling itself a “digital industrial” company, embedding sensors into many products, building a huge new software platform for the Internet of Things, and transforming business models for its industrial offerings.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

SEPTEMBER 24, 2014

This includes most of the myriad Lean and Six Sigma continuous improvement projects that drive improved efficiency and effectiveness within an existing management and organizational structure. When we asked the managers what a better proportion might be, their answers were: 75% on day-to-day operations. Sustaining Innovation.

Budgeting 12

Budgeting Innovation Disruptive Innovation Six Sigma 12

Harvard Business Review

MARCH 1, 2016

Define territories carefully (by geography, industry or simply named accounts) and be sure your sales team is focusing there. 500 technology distribution company I’m working with has expanded its offerings to include services like installation and hardware management.

Strategy 8

Strategy Execution How To CRM 8

Harvard Business Review

SEPTEMBER 9, 2014

Almost any enterprise you can think of, no matter the industry or sector, is trying (or being pressured by competitors) to use new technology to harness the vast new oceans of data being generated by smartphones, sensors, digital cameras, GPS devices, and myriad other sources of information originating from customers and markets.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

JULY 14, 2017

Think of platforms and networks in our digital age as the equivalent of electricity and motors in the industrial age. Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. We normally think of people as something to be managed. Sponsored by DXC Technology. Human capital.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” The issues in each of these buckets require new leadership, or at least a rethinking of it in the highest ranks of companies, and deep operational changes. My father worked at IBM for 35 years.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Today''s CIOs must learn to balance all of these personas. CIOs especially need: an integrative mind. focus and vision.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

APRIL 6, 2012

Maybe it's someone you trust inside the organization, a career advisor, a search consultant, or contacts in the same industry. Use that information to set your own expectations and the hiring manager's. Throughout the discussions, be aware of how you are coming off to the hiring manager or recruiter. Focus on "we".

COO 17

COO How To Proposal Henderson 17

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

NOVEMBER 11, 2016

A hundred years ago electricity transformed countless industries; 20 years ago the internet did, too. But how should you organize your leadership team to best prepare for this coming disruption? Recently, with the evolution of IT and the internet, we saw the rise of CIOs to help companies organize their information.

CIO 12

CIO Maturity Learning-by-Doing Industry 12

Harvard Business Review

AUGUST 20, 2013

As a result, in recent years, innovative ideas have been stifled and entire industries have fallen into the death spiral of cost/price cutting commoditization. Leadership risk: Psychology has found that "for most people, the fear of losing $100 is more intense than the hope of gaining $150", and IT leaders are no exception.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

DECEMBER 5, 2013

I’ve seen this mistake numerous times in other industries — from a customer service fiasco by a major telecommunications company that launched DSL at too large a scale to NASA’s failure to recognize the implications of a foam strike in the Columbia shuttle tragedy. Let people know to expect them.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

FEBRUARY 8, 2018

This means that many emerging market risks get cut from the senior leadership agenda. He pledges to reverse reforms that improved labor-market flexibility and private-sector participation in formerly protected industries like energy. Leftist presidential candidate Andrés Manuel López Obrador is well ahead in the polls.

Market Risk 9

Market Risk Marketing Supply Chain Company 9