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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

Southwest Airlines just agreed to a $140 Million settlement with the Department of Transportation over the meltdown of Southwest’s systems during December 2022 travel. The result is a case study in the cost of ignoring employees. Leadership’s failure to heed their employees. The root-cause of Southwest’s meltdown?

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The Top Servant Leadership Course Just Got Better

Modern Servant Leader

Thousands of students, from around the world, have taken our initial version of the SERVANT-Leadership 101 course and earned their certificates. The course is a self-paced, virtual program, with the following sessions: Lesson 1: Welcome to Servant Leadership 101 A brief introduction to the course and overview of expectations.

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May 2021 Leadership Development Carnival

Lead Change Blog

Welcome to the May 2021 Leadership Development Carnival! We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, motivation, productivity, team building, and more. Marcia Reynolds of Covisioning Transformational Leadership provided Stop Saying Stupid Things.

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Black Eye for FIFA Leadership: Enabling Hate Over Love

Modern Servant Leader

Where is the leadership at FIFA ? In Qatar, not only is homosexuality illegal (punishable by 7 years imprisonment), but women are still subjected to men for decisions regarding basic healthcare, permission to travel, and more. FIFA’s Leadership Message. Real leadership requires confrontation. Your Leadership.

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Leadership Change Is Not Free

Lead Change Blog

Leadership change carries a cost. Just as change is a necessity, certain costs of change are a necessity. Let’s explore some areas where the cost of leadership change is evident and essential. Cost Of Education. The learning costs are time as well as registration fees and travel.

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Small Leadership Leaks Can Wreck Your Workplace Culture

Great Results Team Building

In Rapid Teamwork I wrote about a management team learning how to build a more positive and profitable workplace culture from a wise river guide as they traveled down the Nantahala on a raft. Just as a small water leak left significant damage in our home, a small leadership leak can wreck your team culture.

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The Business Travel Diva's Rules for Family Vacations

Next Level Blog

Summer, when the road warrior, business travel divas deign to disrupt their routine to fly with their families on vacation. However, in the interest of full disclosure, I no longer use them since my wife threatened me with bodily harm if I don’t get over myself and lighten the hell up when we all travel together.

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