Customer Loyalty Goal Leadership Technology 
N2Growth Blog
DECEMBER 8, 2023
Understanding the Role of a Chief Commercial Officer In the complex world of corporate leadership, a Chief Commercial Officer (CCO) holds a pivotal role. This position is often seen as the linchpin of a company’s commercial strategy, controlling marketing, sales, and customer service efforts to achieve optimal success.
N2Growth Blog
NOVEMBER 15, 2010
One of a leader’s most important functions is to create an environment where trust and loyalty are the rule and not the exception. In today’s post I’ll examine the value of loyalty as it relates to leadership. Leadership and loyalty go hand-in-hand.
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Strategy Driven
JANUARY 6, 2014
How did those resolutions and goals you made at the end of last year work out? Personally, I am against traditional resolutions and goals. Most resolutions and goals set for the New Year are never achieved. They’re set emotionally and they’re set without an understanding of the circumstances around the goal.
Chart Your Course
OCTOBER 27, 2014
A recent Bain Capital Customer Loyalty study found that consumers are four times more likely to do business with a company that provides good customer service versus a competitor that offers a lower price. A startup that places customer service at the top of its priorities is setting itself up for sustained profitability.
Strategy Driven
APRIL 9, 2012
HERE’S WHAT THEY SHOULD MEASURE: LRI otherwise known as Lost Revenue (and goodwill and customer loyalty) of Idiots. Amazon now has total market dominance based on leadership, vision, and technological excellence. Start a YouTube channel by inviting your customers to film WHY they bought from you. Same with Apple.
Strategy Driven
MARCH 10, 2014
It revolves around self-assessment, an agreed-upon game plan of action, measurable results, and an overall spirit that includes individual work, teamwork, and remarkable leadership. Companies no longer have to self-assess; all they have to do is go to their Facebook page where their customers have already done it. So far it’s simple.
Strategy Driven
JANUARY 20, 2014
Not ‘goals’ in the sense that you may be thinking about. LESSON: Don’t stay attached to old technology or products even though they have brought success and profit in the past. Relate Articles: Leadership words that need to be banned. One for achievement and one for improvement. The post Post words. Achieve big.
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