Deming Institute

AUGUST 7, 2017

Jet-Hot ‘s story provides an example of applying Deming’s work to transform a real enterprise. They used Deming’s ideas to turn around a company being crushed in the marketplace to one delighting their customers. Jet-Hot integrates Deming’s system view with their own management or operating system.

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System Deming Gordon Organization 31

Deming Institute

APRIL 17, 2017

Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. You can also find quotes by Dr. Deming, such as: “As I use the term here, the job of a leader is to accomplish transformation of his organization.” The transformation is everybody’s job.

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Deming System Constraint Participative 37

Mike Cardus

FEBRUARY 15, 2012

Deming to the Editor of Time Magazine 1981; Dear Sir, Your article about Japan in TIME for 30 March 1981 is excellent, but the paragraph concerning my work is ridiculous and can do a lot of harm to American industry at the very time when they need guidance. Dr. Deming did not just give a lecture in 1950. Emphasis added). My Thoughts.

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Quality Deming Productivity Products 116

Deming Institute

NOVEMBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. While “Standards are everything at Airbus: from cleaning up the table in the canteen after eating to operating a machine, they influence every part of the employees’ working day.” Yet, what can be said of the limits to standardization? per million opportunities.

Six Sigma 37

Six Sigma Deming System Quality 37

QAspire

OCTOBER 22, 2017

Innovation can take many forms from operational innovation to business models and creating platforms. And finally, a nugget of wisdom that outlines the path to success in a networked world: In a networked world, the surest path to success is not acquiring and controlling assets, but widening and deepening connections.

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Innovation Deming Agility Resistance 97

Deming Institute

AUGUST 19, 2019

An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. We plan to use this blog to explore examples of management action today (using the lens of Deming’s ideas to view those actions) in order to help illustrate how Deming’s ideas can be put into practice.

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Deming Long-term Short-term Bureaucracy 28

Deming Institute

AUGUST 30, 2018

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming said that competition squeezes out intrinsic motivation while collaboration nurtures intrinsic motivation, curiosity and joy in learning. Parents were patrons. Motivation and age integration.

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Quality P&L Deming Education 51

Art Petty

AUGUST 23, 2021

Related Stories Leadership Caffeine™—The Five Building Blocks of the Healthy Working Environment Free Mini-Course on How to Set Your New Managers Up for Success Leadership Caffeine™—Rethinking Your Team’s Business Reviews and Operating Approach.

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Commitment Management Leadership Review 97

Deming Institute

MARCH 3, 2016

Point 7 in Dr. Deming’s 14 obligations of management : Institute leadership (see point 12 and Chapter 8 in Out of the Crisis ). But Dr. Deming provided context. That system allows the organization to be successful by providing for the needs of the employees , delighting customers and meeting the needs of other stakeholders.

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Deming Leadership System Library 28

Deming Institute

DECEMBER 7, 2017

Edwards Deming. The value of profits as an ingredient for organizations to sustain and develop their operations is undeniable. Although definitions vary, a common description of a pragmatist is one who “takes a practical approach to problems and is concerned primarily with the success or failure of his or her actions.”

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Deming System Crisis Industry 28

Deming Institute

JUNE 30, 2020

Stephen Covey similarly described this concept using the metaphor of a ladder, stating, ”Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall” (Covey, 2011). To that end, Dr. Deming might well ask, “By what method” can we determine the “right” things to do?

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Covey Deming Six Sigma Efficiency 69

Deming Institute

APRIL 25, 2016

He starts the presentation with the Red Bead Game (see related posts on our blog: Lessons From the Red Bead Experiment with Dr. Deming , The Red Bead Experiment with Dr. W. Edwards Deming ). Deming’s proposal was this. I don’t want a surgeon to operate on me that doesn’t know anatomy. I hated it.

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Deming System Senge Seminar 28

Deming Institute

AUGUST 3, 2015

Steven, President of New York Label & Box Works , discusses their Deming journey over the decades. New York Label & Box Works has been applying Deming’s ideas for 30 years. As he say the Deming way is to train and coach them and give them other opportunities if the responsibilities of the current job are not a good fit.

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Quality Deming System Conference 28

Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

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Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

NOVEMBER 17, 2016

In short, how does one get an organization to listen to what Deming had to say? ” This makes “selling” organizations on the idea of adopting the Deming management system more challenging. Edwards Deming said in The New Economics. You need to work with what you can and gain credibility with successes.

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System Organization Deming Management 28

Deming Institute

OCTOBER 10, 2016

Using data to understand the system and validate our theories and successful improvements is an important part managing well. Edwards Deming will appreciate is the challenge of collecting accurate data based on the same operational definition. Edward Deming ). But getting data that helps can also be very challenging.

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Health Care Deming Definition System 28

Deming Institute

MAY 18, 2015

Edwards Deming’s 14 points for management. Dr. Deming explained that the organization was a system that included the suppliers and customers. What matters is how you operate. You cannot expect to achieve success by adopting an individual component of an interdependent system of management. Point 4 in W.

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Long-term Deming Cooper System 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. Applying SMED, the theoretical sessions would act as the external activities that operators have to perform before a changeover, and actually implementing them in a running business would be the internal ones.

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Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming cautioned against clinging to examples , and for good reason. But many people like to learn about how others have applied Deming’s ideas.

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Deming Health Care System Cost 28

Deming Institute

JANUARY 9, 2017

One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking. It is easy to focus on short term goals and use a somewhat simple short term figure to measure success. Many large investments at our railroad and utility operations are also made with an eye to payoffs well down the road. ….

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Short-term Long-term Deming Management 28

Deming Institute

OCTOBER 12, 2017

The project had been operational for a few months when I joined so the foundation had already been poured. Edwards Deming, and is the author of the recent book, THE SYMPHONY OF PROFOUND KNOWLEDGE: W. EDWARDS DEMING’S SCORE FOR LEADING, PERFORMING, AND LIVING IN CONCERT. How did I figure this out? And so, I relented.

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Project Deming Root Cause Analysis RACI 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. Edwards Deming in “If Japan Can…Why Can’t We?” To improve your practices you can see what works for others and then abstract the principles for that success and then determine how to adopt those principles to your situation. Edwards Deming, The New Economics.

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Examples Deming Software System 28

Deming Institute

DECEMBER 1, 2016

What matters is enforcing discipline to assure that the procedures deemed critical to success are followed. That is true even when that change to how things are done has documented evidence of success (it is usually easy to find excuses why that evidence doesn’t apply if you don’t want to change).

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Process Deming System Document 28

The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. The first-generation of the learning organization reached its nadir with the continuous improvement movement launched by W.

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Competitive Advantage Kaizen Technology Learning-by-Doing 50

Curious Cat

JANUARY 10, 2017

I think it helps provide Southwest focus in marketing and operations seeing how badly many of their competitors frustrate customers continually in very visible ways. A big factor in the success of providing solutions that delight customers. To delight customers determine what they desire based on a deep understanding of them.

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Airlines Class Price System 40

Curious Cat

MARCH 10, 2015

During monthly meetings for first-line and mid-managers, the chief asks them how they are doing and they report their efforts and successes with data. Transformational goals are reached and there are data to prove successes. Field operations are decentralized into four areas of the city – central, south, east, north and west.

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Case Study System Decentralization Management 40

Deming Institute

APRIL 14, 2016

Successful transformation from data to information and knowledge touches on all four components of Deming’s System of Profound Knowledge (and the interactions among the components). Also, Deming’s System of Profound Knowledge can help us understand and improve the collection and analysis of data.

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System Education Comparison Influence 28

Deming Institute

JULY 9, 2015

If you bring in a new effort to focus on customers and solicit more feedback if you don’t get an increase in complaints that is likely not an indication of success but an indication of failure. If you do not you will draw faulty conclusions. Data is important. But you need to understand the risks of being led astray.

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System Definition Process Operations 28

Harvard Business Review

APRIL 20, 2016

Edwards Deming, who used it extensively in Japan in the years following World War II. Toyota hired Deming to train hundreds of the company’s managers, eventually capitalizing on his expertise to develop the famous Toyota Production System — the primary source of today’s “lean” thinking.

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Agility Nonaka Takeuchi Innovation 8

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Accelerate performance… learn and leverage this secret tool to organizational success.

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Six Sigma Learning-by-Doing Training Tools 57

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. employee interaction and co-operation. employee interaction and co-operation. the number of jobs increases.

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Management CRM Objective Human Resources 40

Harvard Business Review

MARCH 21, 2018

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. Companies can be successful and safe at the same time. Improved operational performance will result in fewer injuries. At Cummins, Inc.,

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Operations Chemicals CEO Metrics 15

Harvard Business Review

SEPTEMBER 27, 2012

Yet most reports, such as John Kotter's classic Harvard Business Review article " Leading Change: Why Transformation Effort Fail ," show that few attempts at fundamental change are very successful, a few are utter failures, and most fall somewhere in between, with a distinct tilt to failure. Because they are successful.

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Process Mayo Six Sigma Ryan 15

Harvard Business Review

MARCH 23, 2011

Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service. Many organizations choose "process excellence," "operational excellence," or "continuous improvement" as their improvement umbrella, rather than something like "Lean Six Sigma."

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Six Sigma TQM Kaizen Balanced Scorecard 14

Strategy Driven

NOVEMBER 15, 2018

Research finds that just 5 to 15 percent of innovations are successful at large companies. Most business leaders would have greater odds of success if they went to a Las Vegas casino and gambled their innovation investment on one big bet. What’s not understood is how to do it. That’s not the purpose of Innovation Engineering.

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Innovation Engineering CIO System 57

Harvard Business Review

AUGUST 8, 2012

Edwards Deming , the father of quality, said "A bad process will beat a good person every time," and Fujio Cho , a former president of Toyota, famously said, "We get brilliant results from average people managing brilliant processes, while our competitors get average or worse results from brilliant people managing broken processes."

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Compliance Merchandising Deming Pharmaceuticals 13

Harvard Business Review

JUNE 7, 2012

Edwards Deming , the guru of total quality management, called this "driving out fear.". This subliminally drives the idea that change is positive and leads to personal success. He felt this was necessary to encourage employees to identify all the changes the company needed, including those which might disrupt their jobs.

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Attrition CFO Deming Outsourcing 15