Harvard Business Review

AUGUST 28, 2012

That age-old question resonates with the specialists who provide retailers with customer intelligence. In retail environments, companies are aiming to be able to identify all shoppers, connect them with their shopping profiles, and either sell them something or at least gain enough data about them to help make a sale during the next visit.

Retail 13

Retail Wireless Loyalty Chemicals 13

Harvard Business Review

JANUARY 12, 2015

Ethical consumerism is the broad label for companies providing products that appeal to people’s best selves (for example, fair trade coffee or a purchase that includes a donation to a charitable cause). This pessimistic stance stems primarily from the lower sales of ethical brands. We cannot shop our way to a better world.”

Ethics 8

Ethics Marketing Brand Morale 8

Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Online Retail. There is a direct link between empathy and commercial success. compared to weighted average of 5.2% Alibaba Group. Technology.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. Tesco, the success story of the British retail scene for the last 20 years, has suddenly fallen from grace. UK retail, like the rest of the developed world, is witnessing a few big long-term trends. Ethics Global business Retail'

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

AUGUST 15, 2018

But it’s poised to transform all sectors, from retail, telecommunications, and agriculture to health, trucking, and the penal system. Ethics is among the field’s biggest challenges. At a time when so many of our interactions with the world are dictated by algorithms developed by data scientists, what role does ethics play?

Ethics 8

Ethics Learning-by-Doing Industry Telecommunications 8

Harvard Business Review

JUNE 2, 2015

defend against “attack from beneath” and maintain your reputation for ethical operations. It had focused on operational improvements inside the proverbial four walls of its factory — things like more efficiently heating and cooling the tomatoes and developing novel ways to pack the paste for shipment to customers.

Supply Chain 8

Supply Chain Contract Manufacturing Outsourcing Operations 8

Leading Blog

APRIL 16, 2021

Because business is fraught with many risks and challenges, and because this journey isn’t right for everyone, I’ve developed some questions that will help you get more clarity so you can make better decisions for yourself when it comes to starting a business. Perhaps your passion dates back to childhood, as mine did.

Learning-by-Doing 256

Learning-by-Doing Long-term Automotive Open-book 256

Harvard Business Review

MAY 20, 2016

They set out a broad vision, provide lofty goals, and model an ambitious work ethic (for recent college grads, it’s not a big leap from “all nighters” to “all weekenders”). When people feel that business goals are tied directly to their development, they are much more likely to go the extra mile.

Brainstorming 11

Brainstorming Leadership Delegation Self-aware 11

Harvard Business Review

APRIL 26, 2012

And although the retail giant's green efforts have done a lot to showcase the company's commitment to sustainability, sometimes Walmart gives its critics some legitimate ammo, like the recent revelations and allegations of corruption in its Mexican operations. But the immediate market reaction here is fascinating.

Ethics 11

Ethics Short-term Marketing Operations 11

Harvard Business Review

MAY 29, 2014

Coca-Cola is one of the many companies that are making efforts to tackle the world’s greatest societal challenges — water scarcity, climate change, and even the rights of women and girls in the developing world. We also have our distribution network, which connects us directly to the 24 million retail customers we visit every week.

CEO 11

CEO Supply Chain Operations Brand 11

Harvard Business Review

MARCH 10, 2015

” A PriceWaterhouseCoopers review suggests roughly 45% of flyers would lose under the new schemes. Similarly, how valuable is a “typical” customer who makes suggestions to a hotel — or retailer or software developer — that can be worth hundreds of thousands in insight?

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

SEPTEMBER 5, 2014

In 2009, The Wall Street Journal reported on Google’s algorithm that crunched data from employee reviews and promotion and pay histories to determine which employees are most likely to quit, and more recently Google was lauded for pioneering the use of big data to predict employee turnover. Would they be delighted or disturbed?

Human Resources 11

Human Resources Information Technology Report Human Capital 11

Harvard Business Review

SEPTEMBER 15, 2014

When networks develop into communities, the results can be powerful. Look at the accomplishments of Wikipedia contributors, open-source software developers who find and fix bugs in Linux, or doctors who help each another with difficult diagnoses as part of the Sermo social network.

Gilbert 9

Gilbert Participative Cooper Network Economy 9

Harvard Business Review

OCTOBER 8, 2012

We need to slow the erosion and give our personal, social, ethical and legal sensibilities a chance to catch up. But, rather than worry about the efforts of an unknown third-party app developer, imagine millions of Facebook users tagging hundreds of billions of photos with their own identity and those of their friends.

Advertising 8

Advertising Technology Learning-by-Doing Discount 8

Harvard Business Review

DECEMBER 18, 2012

We ordered new stools for our kitchen from a hip furniture retailer. Throughout those six weeks, the retailer couldn't tell us where they were, because, as the customer service reps explained, the European supplier doesn't communicate with them very well. How can you develop this "coming out" muscle yourself? So you're not gay.

Airlines 15

Airlines Retail Learning-by-Doing Quality 15

Harvard Business Review

JANUARY 30, 2012

Now 30, she works for Louis Vuitton China's retail department and would like to have a career in luxury goods, perhaps in sales development or public relations. "Of Julia Jia was the first girl from her small village in Shandong Province to go to university. Jia's attitude astonishes colleagues in their 40s and 50s.

Marketing 15

Marketing Loyalty Career Globalization 15

Harvard Business Review

SEPTEMBER 5, 2014

In 2009, The Wall Street Journal reported on Google’s algorithm that crunched data from employee reviews and promotion and pay histories to determine which employees are most likely to quit, and more recently Google was lauded for pioneering the use of big data to predict employee turnover. .” ” Creepy?

Report 8

Report Human Capital Health Care Compliance 8

Harvard Business Review

SEPTEMBER 28, 2012

With the company's retail insights into the browsing, shopping, and purchasing behaviors of its customers, its views into entrepreneurial investment through its Web Services offering, and its Kindle and Fire media consumption devices, Amazon is extraordinarily well-positioned to strategically invest in explicit companies or particular sectors.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

JANUARY 12, 2018

This would represent between 10% and 15% of total retail financial assets under management. Create your own internal robo-advisory service : Companies could develop their own robotic or semi-robotic advice for key decision domains. will grow to U.S. $5 5 trillion to U.S. $7 7 trillion by the year 2025 from about U.S.$300

Consultative 8

Consultative Strategy Advice McKinsey 8

Strategy Driven

FEBRUARY 4, 2011

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in Running the business Financial People Business development Body of Knowledge The Big Picture No single branch (business component) constitutes a healthy tree. How much further should we extend ethics?

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Harvard Business Review

MAY 15, 2018

They will demand that all their products display this new level of smartness, develop a hunger for applications and services to get ever smarter, and expect them to “play smartly” with one another. This “smartness” will become an important source of differentiation.

Skills 1

Skills Content Chief Technology Officer Retail 1

Michael Lee Stallard

JULY 15, 2010

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit Develop Loyalty: Connect with Your Customers Published by Michael Lee Stallard on July 15, 2010 02:07 pm under Media Appearances , Uncategorized , connection culture , human value Now for something completely different!

Loyalty 186

Loyalty Development McCarthy Godin 186

Harvard Business Review

SEPTEMBER 8, 2014

These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. The field of psychology has long thought about the ethical issues and moral consequences of their tests.

Succession 10

Succession Human Resources Information Technology Software 10

Harvard Business Review

JANUARY 29, 2015

By introducing the idea of holographic computing and baking it into every Windows 10 device from launch forward, Microsoft is offering developers, marketers, and ultimately consumers, completely new ways to do what they already want to do. Doesn’t this face the same ethics and social challenges as Glass? I’m not convinced.

Forrester 8

Forrester Technology Execution Automotive 8

Harvard Business Review

SEPTEMBER 8, 2014

These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. The field of psychology has long thought about the ethical issues and moral consequences of their tests.

Succession 8

Succession Software Commitment Report 8

HR Digest

JANUARY 10, 2024

The HR Digest: How did your journey in leadership and business development shape your perspective on organizational change over the past decade? These foundational competencies provide the framework for selection, development, assessment and rewards. Southwest Airlines’ firm brand, for example, is cheap, fun, and on time.

Ulrich 52

Ulrich Leadership Diversity Audience 52

Harvard Business Review

FEBRUARY 22, 2012

One of the traditional arguments against globalization is that multinationals offshore to emerging markets to avoid environmental, health and safety regulations in the developed world. Working Conditions. Worker Transition at Home.

Offshoring 13

Offshoring Outsourcing Supply Chain Globalization 13