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Empathy: The Top Leadership Skill for Today’s Work Environment

Leading Blog

To further document empathy’s advantages at work, the Global Empathy Index, published in the Harvard Business Review , examined data from employee’s responses to questions ranging from a CEO’s approval ranking to their own happiness level in their job. It’s a quality that shapes our quest to meet unmet needs of customers.

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How much do you invest in leadership development?

Lead Change Blog

I believe, as a consequence, that we need more significant and different investment in leadership development, especially where we need transformational change. We need to re-think leadership development methods. Learning from mistakes is key to this approach, and line managers need to exhibit patience, perseverance, and encouragement.

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Frontline Festival: Leaders share tips about professional development

Let's Grow Leaders

This month’s festival gives tips about professional development for leaders. How do you invest in your professional development on a regular basis? One way John Hunter of Curious Cat Management Improvement continues to learn is by reading posts of bloggers he follows. Welcome back to the Let’s Grow Leaders Frontline Festival.

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Developing Emotional Intelligence for Success

Chart Your Course

Today’s hyper-paced, team-oriented and global work environments require strong and effective personal/soft skills. Their combined experience spans over 40 years and a wealth of knowledge working with both large global organizations & small companies. –Activities tailored to help develop and grow the five key factors of EQ.

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Conflict Without Casualties

Lead Change Blog

In a global relationship-based economy, we can’t afford to misuse energy in this way! Cultures that develop Compassionate Accountability can transform conflict into positive change, leveraging its energy to create rather than destroy and realizing tremendous new potential.

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CMI Hong Kong: updates from the board

Chartered Management Institute

Ann also met with Titania Woo of The Hong Kong Management Association to discuss partnership opportunities in the region. Furthermore, Ann was delighted to be able to personally present a number of Chartered Managers and Fellows with their certificates. Learn more here.

Webinar 98
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Collaboration Begins With You

Lead Change Blog

With today’s diverse, globalized workforce this culture of collaboration absolutely crucial; yet it often doesn’t happen because people and groups typically believe that the problem is always outside—the other team member, the other department, the other company.

Blanchard 190