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How Successful Virtual Teams Collaborate

Harvard Business Review

One solution is to use a flexible, fluid team structure that consists of three tiers : a core, an operational level, and an outer network. In another provocative study , researchers investigated how companies could use online role-playing games like "World of Warcraft" and "EverQuest" to build leadership and teamwork skills.

Team 9
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What the Best Transformational Leaders Do

Harvard Business Review

He got the top job because of that, and then as CEO he accelerated cloud-business development to make it the company’s primary strategy. Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit. The same was true of Adobe’s Shantanu Narayen.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. So when I asked Mark Krolick—managing director of marketing and product development at United Airlines—about the hypothesis that having more superconsumers as leaders or employees enhances business performance, he smiled.