Michael Lee Stallard

JUNE 23, 2010

Leaders build the Vision bridge by developing and communicating a mission, set of values, and reputation that connect with employees. Leaders build the Voice bridge by developing processes and practices that keep employees “in the loop” and give them regular opportunities to express their views. Connecting the U.S.

Long-term 207

Long-term Consensus Class Follow-up 207

Harvard Business Review

JUNE 22, 2018

For example, AirBnB would not be useful for travelers if there were no apartment-owners using the platform. Similarly, home-owners would not want to use AirBnB if travelers weren’t using it to find a place to stay. It’s generally cheaper for a developer to write code for a new platform than to build and ship a new device.).

Competitive Advantage 8

Competitive Advantage Library Travel Long-term 8

Harvard Business Review

MAY 17, 2017

Much has been made of the potential for blockchain technologies to open up new vistas for business and society. But is there a way for this revolutionary technology to empower the rich and poor alike? How Blockchain Works Here are five basic principles underlying the technology. Edwards Deming). Distributed Database.

Marketing 8

Marketing Technology Banking Efficiency 8

Harvard Business Review

JUNE 23, 2017

First, a wide range of new technologies and data analytics allow tracking who and what is changing, making it possible to establish individualized targets, remedies, and incentives. Consider the Vitality program developed by the South African insurance company Discovery over 25 years ago.

Insurance 8

Insurance Company Competitive Advantage Porter 8

Harvard Business Review

OCTOBER 14, 2013

democratized communication technologies like Skype) and more physical touch points (e.g. more global travel and larger immigrant communities). Clearly one reason is remittances: according to the World Bank, over $400 billion was sent back to developing countries in 2012. That’s due both due to increasing information flows (e.g.

Marketing 8

Marketing Strategy Metrics Incentives 8

Harvard Business Review

NOVEMBER 13, 2017

The old care model creates friction between the practice and the patient: the difficulties and delays in scheduling visits, the hassle of traveling to the practice and waiting in the waiting room, and the penalty of copays and coinsurance make patients think twice before seeking in-person care. A Way Forward.

Health Care 8

Health Care How To Insurance Incentives 8

Harvard Business Review

FEBRUARY 28, 2011

The second develops useful technologies and makes them free. Another big challenge is Africa's immature intellectual property rights environment, which continue to stifle incentives for invention. Here are some thoughts on how best to nurture entrepreneurs in Africa: Funding : While it is good to travel from the U.S.

Entrepreneur 14

Entrepreneur Exit Strategy Workshop Class 14

Harvard Business Review

NOVEMBER 1, 2017

million adults in the United States with high blood sugar levels in danger of developing type 2 diabetes. One of the barriers to getting prediabetics to participate in these in-person programs is the time and expense required to travel to and attend them. In addition there are 84.1 Design the service for the patient.

Health Care 10

Health Care Participative Wireless Pharmaceuticals 10

Harvard Business Review

APRIL 25, 2013

This is the latest step in the company''s journey to dramatically reduce the cost of space travel, and follows the first private resupply of the International Space Station with the launch of their Falcon 9 rocket and Dragon spacecraft last fall. The complexity of the Shuttle and its reliance on 1970''s technology drove costs up.

Cost 8

Cost Innovation Long-term Transportation 8

Harvard Business Review

OCTOBER 2, 2018

Some companies don’t have the systems and technology to segment and profile customers. Companies need to develop ways for employees to interact with customers directly, even in “back office” functions. .” Why do so many companies struggle to get customer centricity right?

Short-term 9

Short-term Learning-by-Doing Participative Human Resources 9

Harvard Business Review

JANUARY 26, 2017

Companies fail to get the most out of the $12 billion a year they spend on sales enablement tools and the billions more on CRM technology. And hiring the right candidates also becomes a problem, especially as new buying processes, driven by online technologies, reshape selling tasks. They changed their hiring/recruiting efforts.

Execution 8

Execution Cost Telecommunications CRM 8

Harvard Business Review

DECEMBER 14, 2016

Consumer markets in the developing world are an enormous but still-untapped opportunity for companies seeking new sources of growth. billion rural consumers and about 3 billion of them live in developing countries in Asia and Africa. Technology is making it easier to connect with rural consumers in so-called media dark areas.

Marketing 8

Marketing Brand Cost Retail 8

Harvard Business Review

MARCH 13, 2013

But here's the bottom line: there is little oversight or quality control even with webinars that count toward professional development requirements, or ones for which the participant or his organization have paid a fee. How can webinar developers engage viewers? Webinars don't require the time or expense of travel.

Webinar 8

Webinar Participative Content Survey 8

Harvard Business Review

MARCH 26, 2015

Both practices have long developed insights into their customers based on data and analytics. The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

OCTOBER 3, 2017

The first concerns the challenge of creating the meaningful use program for the HITECH Act when I served as national coordinator of health information technology from 2009 to 2011, at the beginning of the Obama administration. They had incentives to do so, but they could easily refuse. Two personal stories illustrate these points.

System 8

System Skills Health Care Constraint 8

Harvard Business Review

SEPTEMBER 17, 2015

Better analytics, as well as improved data storage and organization technologies, are enabling companies to get more creative in the way they analyze data to discover and take advantage of these hidden pockets of growth. Here are several examples: Novartis gets more out of its average performers. Working first with the U.S.

Outsourcing 8

Outsourcing How To Maturity Productivity 8

Harvard Business Review

OCTOBER 2, 2012

Developers weren't able to offer 3rd party apps to users until the release of iOS 2.0 Despite tending to underperform their upmarket competitors, disruptive innovations tend o make complex, expensive technology cheaper or more accessible to customers (think PCs vs. Minicomputers or Salesforce.com vs. Oracle). and the iPhone 3G.

Disruptive Innovation 8

Disruptive Innovation Advertising Innovation Long-term 8

Harvard Business Review

MARCH 31, 2016

He charged developers for toolkits – inhibiting the very software producers he should have wanted on Apple’s platform. Apple has since figured out this balance, of course, by opening the iOS platforms to app developers. Failure to engage developers. The Platform Economy. Sponsored by Accenture.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

JUNE 5, 2012

Develop an inclusive vision of high growth entrepreneurship. Boston's Mayor Menino and his staff developed and have repeated hundreds of times the mantra of the Innovation District: "Live, work, play." We'll give architects and developers the challenge to experiment with new designs, new floor plans, and new materials.

Innovation 13

Innovation Real Estate Entrepreneur Venture Capitalist 13

Harvard Business Review

OCTOBER 13, 2014

This is particularly unfortunate since the incentives of city governments and sharing economy firms are often aligned. Berkeley, that found that, “car sharers report reducing their vehicle miles travelled by 44% (addressing travel congestion). Government Technology'

Business Model 8

Business Model Hotels Venture Capitalist Transportation 8

Harvard Business Review

JUNE 29, 2017

Regulators would now decide how spectrum would be used, what technologies were permissible, and approve — or reject — the wireless services, networks, applications, and business models that might be introduced. That might seem like a good thing — using new technology to engage the public in ideological debate.

Armstrong 8

Armstrong Wireless Succession Licensing 8

Harvard Business Review

DECEMBER 9, 2015

In product tests conducted around events like limited-run merchandise (a limited-run chain designed by the rapper A$AP Rocky, for example) , 72% of our fans chose to engage with other like-minded fans when incented with a reward on our platform (in this case, our mobile Virgin Mega app).

Marketing 8

Marketing Brand Merchandising Advertising 8

Harvard Business Review

JANUARY 28, 2015

A traveler arrives in a foreign country and attempts to use his credit card to make a purchase. Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. Develop a shared vocabulary and shared metrics.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

APRIL 6, 2016

Uber Technologies , a pending class-action lawsuit by Uber drivers in California, which alleges that drivers are misclassified as independent contractors. Aside from surge messaging, Uber also nudges offline drivers to work at certain times or in certain locations through various incentives and messaging. The first is O’Connor v.

Management 8

Management Price Disaggregation System 8

Harvard Business Review

JANUARY 5, 2017

The media did exactly what it was designed to do, given the incentives that govern it. Two developments bear noting. Steve Jobs understood this more than most technology executives, which is why he elevated product launches to an art form: Every media firm had to cover a new Apple release. The second is through name recognition.

Media 9

Media Advertising Fixed Costs Content 9

Harvard Business Review

DECEMBER 20, 2016

I also know all too well that, like all strategies, superconsumer strategies can be hard to implement, because of internal processes, misaligned incentives, and organizational structures that are difficult to navigate. “My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said.

Airlines 8

Airlines Energy Self-aware Learning Curve 8