Strategy Driven

NOVEMBER 4, 2010

About the Author Marshall Fisher, co-author of The New Science of Retailing , is the UPS Professor of Operations and Information Management at the University of Pennsylvania’s Wharton School of Business and co-director of the Fishman-Davidson Center for Service and Operations Management.

Supply Chain 57

Supply Chain Retail Bottom-up Newsletter 57

Strategy Driven

JULY 13, 2011

While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Strategy Driven

MAY 19, 2016

Do you think the information about the house is relevant to your family at that point (even if it’s the perfect house)? You and your team are getting ready to launch a new product you’ve been developing for two years. So: manage change first to set up the buy-in; then offer information.

Information 51

Information Resistance System Software 51

Harvard Business Review

JULY 31, 2015

This “island mentality” is surprisingly prevalent among talented, seasoned managers. The paradox is that companies spend millions acquiring competitive or market “intelligence” from armies of vendors and deploy the latest technology disseminating the information internally.

Competitive Intelligence 8

Competitive Intelligence Company Drucker Review 8

Ask Atma

JANUARY 2, 2011

Fundamentals of being a manager : They ask “what needs to be done?”. They develop action plans. If the company management feels it is operating below this standard most of these practices can be self taught by studying them on the internet or visiting a bookstore. Informed Management [Experienced User or Management 2.0].

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

MAY 18, 2011

He blamed the Japan earthquake, the anemic PC market, and a troubled services organization. While HP was once the technology leader that could do no wrong, market watchers are now concerned that the company does not have a clear strategy to overcome its problems. The technology market is the epitome of creative destruction.

Software 12

Software Technology Intellectual Capital Marketing 12

Harvard Business Review

JUNE 24, 2015

In a visionary setting, firms win by being the first to create a new market or to disrupt an existing one. Positional advantage is sustainable in a classical environment: the environment is predictable and develops gradually without major disruptions.

Strategy 8

Strategy Competitive Advantage Environment Execution 8