Strategy Driven

JULY 17, 2020

If you own a logging business, for example, an industry risk specialist is in a better position to identify logging insurance risks than a risk pro who specializes in the retail industry. You don’t need to look beyond the coronavirus to see how a disaster can disrupt your business operations. Which risks pose a more imminent threat?

Insurance 65

Insurance Policies Industry Operations 65

Harvard Business Review

JANUARY 26, 2017

One of the biggest questions faced by brick-and-mortar retailers today is whether prices should be the same online and in stores. Gaining clarity on this issue is critical for traditional retailers to successfully compete in both environments. Well, the news for retailers keeps getting worse.

Retail 8

Retail Price Discount Airlines 8

Harvard Business Review

DECEMBER 19, 2017

According to the Guardian , approximately 45% of all fruits and vegetables, 35% of fish and seafood, 30% of cereals, and 20% of meat and dairy products are wasted by suppliers, retailers, and consumers every year. Before, retailers relied on intermediaries to move goods from the warehouse to the store. billion to 9.8

Retail 8

Retail Supply Chain Crisis Short-term 8

In the CEO Afterlife

APRIL 14, 2011

In the heat of battle, there is a hell of an incentive to discount for easy market share, even by the most disciplined of marketers. The natural competitive reaction is to join the discount fray and recover lost market share. Now imagine how their rival feels about it.

Price 100

Price CEO Brand Discount 100

Harvard Business Review

FEBRUARY 24, 2014

To counter this sales drop, Microsoft did what I call a surgical discount strike. The caveat is that this discount is only available to manufacturers that preinstall Windows 8.1 on devices that retail for less than $250. They’d drop fares on all of their daily flights on the city pairs served by the discount airline.

Discount 8

Discount Airlines Price Licensing 8

Harvard Business Review

NOVEMBER 3, 2015

This holiday shopping season, the keys to winning for retailers will not be having the “toy of the season,” free shipping, or huge Black Friday sales. Retailers have pushed prices as low as they can tolerate, and are now hoping the timing of their price promotions will give them an edge. for the season.

Retail 8

Retail Reis Price Discount 8

Strategy Driven

APRIL 10, 2019

Experienced manufacturers spend a lot of money on research and development, an investment that is beyond the reach of smaller retailers and companies. Since good private label manufacturers only operate B2B (and don’t compete with their customers B2C), they can offer a wide range of products and unique product customization options.

Productivity 50

Productivity Products Brand B2C 50

Harvard Business Review

OCTOBER 20, 2017

The reason why retailers try to offer a personalized price goes back to the downward sloping demand curve highlighted in Economics 101. Meanwhile, if discounts can be discreetly offered to customers with a lower willingness to pay, additional sales (and profit) are reaped. Web retailers can similarly profile their shoppers.

Price 8

Price Retail Hotels Bottom-up 8

Harvard Business Review

OCTOBER 28, 2014

At the same time, dramatically increased price competition by discounters such as Aldi severely undercut Tesco’s “every little helps” value proposition. Regardless, Tesco’s collective failures feel operational, organizational and cultural. Information & technology Leadership Retail' Or is it probability?

Retail 8

Retail Loyalty Supply Chain Discount 8

Harvard Business Review

MARCH 27, 2013

Penney in November 2011 with a mandate to turn the ailing retailer around, all eyes were on him. He had an amazing legacy: Senior VP of Retail Operations at Apple pioneering the concept of the Apple Retail stores and the Genius Bar. When Ron Johnson took over the helm at J. Penney's customers to the store.

Retail 9

Retail Price Merchandising CFO 9

Harvard Business Review

AUGUST 28, 2012

That age-old question resonates with the specialists who provide retailers with customer intelligence. In retail environments, companies are aiming to be able to identify all shoppers, connect them with their shopping profiles, and either sell them something or at least gain enough data about them to help make a sale during the next visit.

Retail 12

Retail Wireless Loyalty Chemicals 12

Harvard Business Review

MARCH 29, 2013

Most organizations continuously strive to achieve operational excellence, but they spend less effort understanding customer needs — and few marry these two sources of customer value effectively. In 1996 Tesco adopted Toyota Production System approaches to take its supply chain operations to an even higher level.

Customer Intimacy 8

Customer Intimacy Operations Supply Chain Transportation 8

Harvard Business Review

OCTOBER 6, 2015

It’s going to be a rough holiday season for brick-and-mortar retailers. Wal-Mart, a company whose primary weapon is discounting, is under pressure to boost its web sales, which made up just $12.2 What does this mean for brick-and-mortar retailers? billion of its $476 billion in revenue last year. Is this a game changer?

Discount 8

Discount Retail Price B2C 8

Harvard Business Review

JUNE 26, 2015

When The Gap recently announced its plans to close 175 of its 675 stores in North America, it joined a number of other retail chains — including Staples, Office Depot, Target, and Radio Shack — that have been or soon will be shuttering a slew of outlets for one reason or another.

Retail 8

Retail Cost of Capital Price Discount 8

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. How did this happen?

Retail 9

Retail Merchandising Discount Price 9

Harvard Business Review

OCTOBER 23, 2012

In addition to matching prices of local brick and mortar stores, it announced this holiday season it would also match prices of any product sold by major Internet retailers including Amazon.com, BestBuy.com, Walmart.com, and Toysrus.com. Will price matching increase or decrease discounting this holiday season? So what do you think?

Price 14

Price Retail Discount Advertising 14

Harvard Business Review

AUGUST 2, 2016

Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. Post purchase, if the consumer changes their mind, then the product goes back, the cost for which is often borne by the retailer. But what type of return policies do retailers actually choose in the real world?

Policies 8

Policies Retail How To Discount 8

Harvard Business Review

JULY 22, 2015

On Tuesday, online retailer Jet.com opened its virtual doors to the public. So what’s unique about Jet that’s led to such this hefty valuation, the backing of prominent investors (including Goldman Sachs and Google), and the flashy media blitz the web retailer is currently enjoying? In return for a $49.99

Price 8

Price Discount Retail Efficiency 8

Harvard Business Review

JULY 27, 2011

Despite this affinity, if merchants start offering a 2-3% discount to pay by cash, my love affair with plastic will wane. As a result, I'd patronize retailers that offer cash discounts over those with higher "same cash or credit" prices. So why aren't all retailers providing cash price options? High Dollar Purchases.

Price 11

Price Discount Cost-Benefit Analysis Retail 11

Harvard Business Review

APRIL 9, 2013

A lesson for all businesses is when selling commodity-like products, unless customers believe you have the lowest prices all of the time, you routinely have to offer deep discounts. This pricing strategy failure could have been anticipated by testing the concept with customers as well as learning from similar attempts to ditch discounts.

Merchandising 8

Merchandising Discount Retail Price 8

Harvard Business Review

JULY 25, 2017

And as e-commerce outfits increasingly follow Amazon’s lead in adopting a purely data-driven model to provide greater value in the face of squeezed margins, retailers and service providers that don’t embrace technology will be at a major disadvantage. Bringing Your Operations Online. Put analytics to work.

Loyalty 8

Loyalty Retail Real Estate Discount 8

Harvard Business Review

JULY 13, 2015

However, operating income was $178 million (thus, a measly 0.2% operating margin) which resulted in a $241 million net loss. Prime is the lynchpin of Amazon’s plan to rub out brick and mortar retailers. Remember the vicious discounting wars that occurred during the Internet bubble era?

Retail 8

Retail Price Forrester Discount 8

Harvard Business Review

AUGUST 21, 2014

When I argue that e-commerce isn’t likely to destroy innovative omnichannel retailers , I typically receive passionate responses. Am I really suggesting that the growth of e-commerce will slow before it annihilates most physical retailing? In general, however, e-commerce operations aren’t as cheap to run as most people think.

Retail 8

Retail Price Forrester Merchandising 8

Harvard Business Review

FEBRUARY 17, 2012

She also receives a goodwill discount voucher of 10% as part of the store's customer loyalty initiative. retailers an estimated $16 billion a year. It is a significant part of the broader problem of retail crime which threatens the profitability and competitiveness of stores, products and retail businesses worldwide.

Retail 13

Retail Mass Marketing Customer Loyalty Discount 13

Harvard Business Review

OCTOBER 21, 2015

Walmart recently lost $20 billion in market cap in one day, in part because its leadership admitted it needs to invest more into its e-commerce operations. Walmart isn’t the only retailer struggling with selling on the web — most brick and mortar stores are, too. They were popularized by American Airlines in 1982).

Airlines 8

Airlines Retail Loyalty Price 8

Harvard Business Review

OCTOBER 9, 2014

Augustín Rey, a celebrated European businessman and the new presidente of the century-old retailer Emilia, drove an SUV full of teenagers into the Spanish city of León to show them the revolution firsthand. He let the words sink in and then added, “These kids represent a chance for retail to start over and get real. A Great New Hope.

Case Study 9

Case Study Strategy Retail Merchandising 9

Harvard Business Review

SEPTEMBER 12, 2017

Now Amazon can supplement that knowledge with direct, proprietary insights about the offline retail world. What Amazon will now study in the brick-and-mortar world – and more importantly, what it learns and how it applies the insights – can transform consumer retail in the United States. Changing price perception.

Price 8

Price Retail Competitive Advantage Long-term 8

Harvard Business Review

DECEMBER 9, 2011

This post is part of the HBR Forum, The Future of Retail. We're still operating with our primitive brain and, ultimately, we're primed to guard against starvation. Evermore sophisticated checkout systems allowed retailers to tally each purchase, maintain stock control, and see what was being purchased when.

Retail 15

Retail Wireless Advertising Price 15

Harvard Business Review

OCTOBER 8, 2012

The Wall Street Journal recently broke a story which revealed two surprises about the pricing practices of Internet retailers: Prices change often and widely. Internet retailers have discovered that the web is a perfect setting to optimize prices. So what can brick and mortar retailers learn from these pricing practices?

Price 8

Price Retail Discount Ethics 8

Strategy Driven

OCTOBER 28, 2021

Negotiating power – Being able to pay suppliers upfront can often lead to more favorable terms and discounts. Cash flow from operations for XYZ Company. Net cash from operations. Manage your inventory – If you run an e-commerce store or retail business that needs a lot of stock you’ll need to manage it carefully.

Management 110

Management Banking Credit Scoring Discount 110

Harvard Business Review

MARCH 21, 2017

It has also been acquiring e-commerce niche players, including Shoebuy and outdoor gear retailer Moosejaw, and digital technology companies, such as search experts Adchemy and cloud platform OneOps. Walmart has perhaps the best physical distribution and retail network in the world. It needs to be competitive on digital channels, sure.

IT Strategy 9

IT Strategy Strategy Core Competence Price 9

Harvard Business Review

AUGUST 11, 2014

The company simply straddled the two channels, without creating any operating linkages across them. This would have involved combining its unmatched store network with elements of online book retailing. But the average discount on full-time MBA tuition at high-ranking private U.S. They say yes; I say no..

Christensen 14

Christensen Education Discount Class 14

Harvard Business Review

AUGUST 9, 2012

Similarly, prices for picked lobster (meat removed from the shell) at retail outlets have remained constant too. Conversely, if your product is worse, you have to offer an incentive — a discount — to get customers to buy. So what's going on here? Why are some businesses lowering their lobster prices while others aren't?

Price 12

Price Retail Cost Comparison 12

Harvard Business Review

OCTOBER 24, 2017

These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. The petition was seen as instrumental in getting the city council to adopt new regulations which permitted Uber to operate legally. How can new firms overcome the regulations that protect incumbents?

Licensing 8

Licensing Proposal Retail Long-term 8

Harvard Business Review

DECEMBER 10, 2015

Five main factors make our clinical partnerships work: Joint operating committees that meet regularly. Take Silver Cross’s joint operating committee with RIC, which convenes on a quarterly basis to review Balanced Scorecard metrics on quality of care, patient experience, volume, and efficiency. A culture of shared values.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

APRIL 1, 2016

During a time when many retailers are struggling, business is booming at Target. But it wasn’t too long ago that the discount retailer’s future didn’t glow so bright. Cornell may be CEO of the second largest discount retailer in the U.

Diversity 8

Diversity Retail Discount Brand 8

Harvard Business Review

FEBRUARY 12, 2014

Initially, specialty furniture retailers thought that IKEA’s value proposition was absurd. What IKEA did was to replace the warehouse atmosphere associated with most discount furniture retailers with a cheerful, innovative look and feel, wrapping its bare-bone offerings with an amusing set of attributes.

Strategy 11

Strategy Document Comparison Retail 11