Marshall Goldsmith

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Referent Groups and Diversity

Marshall Goldsmith

The concept of referent group can be a useful tool for understanding many differences in organizations, both on a global and local scale. As our organizations become more global and more diverse, it becomes more critical that leaders understand how different referent groups can impact behavior. This may vary with age.

Reference 107
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Advice to New CEOs in Tough Times

Marshall Goldsmith

Wall Street Journal Wall Street Journal, Marshall Goldsmith logo Advice to New CEOs in Tough Times Wall Street Journal, Marshall Goldsmith print print version by Marshall Goldsmith When times are tough, becoming a new CEO from outside the organization is both a blessing and a curse. The recession has lowered performance expectations.

Advice 105
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Effectively Influencing Decision Makers: Ensuring That Your Knowledge Makes a Difference

Marshall Goldsmith

They worry over what the organization and their superiors ‘owe’ them and should do for them. Peter Drucker Peter Drucker has written extensively about the impact of the knowledge worker in modern organizations. Every organization has limited resources, time and energy. As a result they render themselves ineffectual”.

Influence 139
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On a Consumer Watershed

Marshall Goldsmith

This trend means that leaders of successful organizations will need to develop different organizational structures, systems, and skills in order to meet these new customer requirements. A growing percentage of IBM’s business, for example, now involves customized solutions incorporating non-IBM products and services.