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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

This “island mentality” is surprisingly prevalent among talented, seasoned managers. The paradox is that companies spend millions acquiring competitive or market “intelligence” from armies of vendors and deploy the latest technology disseminating the information internally.

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What Happens to Mental Health at Work When Our Devices Know How We Feel?

Harvard Business Review

Soon, face- and voice- recognition technology will almost certainly be good enough to provide a richer experience to these and other use cases. Sooner, not later, your smartphone will not only be capable of serving as your shrink — it may also serve as your leadership coach, acting both as Sigmund Freud and Peter Drucker.

Stress 8
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Breaking the Command-and-Control Reflex

Harvard Business Review

But Brennan opened the door on some current management difficulties at the $3 billion information management company he runs. But he believes that too many of his managers still operate in a " command-and-control reflex." It was the fulfillment of what Peter Drucker called the Age of the Knowledge Worker.