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Change Management Lessons from Eating Snakes and Rats

Lead Change Blog

Students who were brave early adopters followed them, filling their plates and heading for a table to show off to their buddies, all with the admiration of the instructors. While the food in the wild would never be as scrumptious as the gourmet treatment it received at Camp Sherman, it bridged an important barrier to change.

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On Undo's Undue Importance

Harvard Business Review

Its appearance marks a markets' phase transition from early adopters to mega-profits. Because early adopters are used to products that break. They mostly don't care about being able to step back from the brink — that's the price they pay for being early adopters. The feature? It was a big deal.

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Google’s Strategy vs. Glass’s Potential

Harvard Business Review

Firms like Deloitte have predicted robust consumer demand for smart glasses, with global adoption reaching “tens of millions by 2016 and surpassing 100 million by 2020.” Many students voted for the first scenario. They’re not alone. One of the things they seem to have learned is that there is meaningful demand for enterprise applications.

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Can Impact Investing Avoid the Failures of Microfinance?

Harvard Business Review

Early adopters of microfinance wanted to prove that it was a commercially viable product, deserving space in an investor’s portfolio alongside real estate and the stock market. Making something wildly profitable will of course attract the attention of financial markets, and thus increase the chances it will scale effectively.

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Facebook's Scramble-and-Shake Strategy

Harvard Business Review

As someone who was a pretty early adopter, for a grownup, but doesn''t spend much time on Facebook now (I''m more of a Twitter guy), I''ve been an eager consumer of the Facebook-is-doomed literature. So let''s get this straight: Facebook is either totally over , or all-powerful. Clearly, it can''t be both.

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Six Numbers Reveal the Booming Business of Auto-Analytics

Harvard Business Review

For millennia people have run by feel, an "art of combining our breath and mind and muscles into fluid self-propulsion over wild terrain," says Christopher McDougall in his anthropological study of the topic. Many of us still run this way, of course, but for how much longer? That''s a great number.

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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

A well-known early adopter of the Net Promoter system began linking NPS improvement to executive compensation before it had developed adequate disciplines and processes for understanding its scores. Truly reliable feedback and metrics. And if your metrics aren't trustworthy, then your compensation system won't be either.