Lead Change Blog

DECEMBER 18, 2014

Keep that perspective in mind as our change management back story. Students who were brave early adopters followed them, filling their plates and heading for a table to show off to their buddies, all with the admiration of the instructors. Change Management Starts With Compelling Rationale. There was much, much more.

Early Adopters 300

Early Adopters Management Resistance Wilde 300

Harvard Business Review

MAY 28, 2014

Firms like Deloitte have predicted robust consumer demand for smart glasses, with global adoption reaching “tens of millions by 2016 and surpassing 100 million by 2020.” Glass product manager Steve Lee is quoted as saying: Major new consumer tech products are rarely brought out of the lab at this stage of development.

Strategy 9

Strategy Early Adopters Innovation Proposal 9

Harvard Business Review

MAY 16, 2013

For millennia people have run by feel, an "art of combining our breath and mind and muscles into fluid self-propulsion over wild terrain," says Christopher McDougall in his anthropological study of the topic. It could create increased autonomy through self-knowledge, and revolutionize, again, management, and the way they live and work.

Taylorism 8

Taylorism Taylor Wireless Early Adopters 8

Harvard Business Review

SEPTEMBER 22, 2011

Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long. The company's managers felt helpless and frustrated. Several managers advocated dropping the system. Truly reliable feedback and metrics. But few could see much progress.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

MAY 30, 2017

AI systems don’t need to create personas; they find real customers in the wild by determining what actual online behaviors have the highest probability of resulting in conversions, and then finding potential buyers online who exhibit these behaviors. Could Liberate 50% of Managers' Time. Did this spend increase ROI?

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ROI Tools Marketing CRM 12