Thu.Apr 28, 2016

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The Box of Self-Deception

Lead Change Blog

“ Identify someone with a problem and you’ll be identifying someone who resists the suggestion that he has one. That’s self-deception – the inability to see that one has a problem. ” . (The Arbinger Institute in Leadership and Self-Deception , 2nd ed., p. 17). We are “in the box,” as the Arbinger folks say, when we engage in certain behaviors which create or reinforce our self-deception.

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The Virtue of Humility

Great Leadership By Dan

Guest post by Ron Wallace: When you envision the best boss you ever worked for, what character trait comes to mind? Determination? Integrity? Maybe optimism? What about humility? Contrary to popular opinion, humility is not a sign of weakness -- it is discipline and strength personified. In my more than 40 years of working at UPS International, the values that UPS holds dear became second nature to me and the company’s culture of "we, not me" has inspired generations of employees to create one o

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7 Steps to Holding Millennials Accountable

Leadership Freak

(When this post was first published, it came out blank. Sorry for the inconvience.) For as long as I’ve lived, the older generation has complained about the younger. “What’s the world coming to?

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Change and Innovation

Coaching Tip

The evidence is overwhelming. Why do so many organizations struggle, while others succeed at delivering change? “At the root of all change and innovation challenges is a leadership opportunity,” argues Chris Laping, in his new book, “PEOPLE BEFORE THINGS: Change isn’t and end-user problem.”. Change Leaders. It’s natural to wonder how change leaders are different than plain old leaders.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Vince Molinaro’s The Leadership Contract – One More Addition to the “Let’s Get Better at Developing Leaders” Movement

First Friday Book Synopsis

We have no shortage of observers stating this – we have a shortage of good leaders. This seems to be true in every arena – business, education, politics… Vince Molinaro has one approach to beckon forth better leaders and better leadership. It’s right there in the title of his book: The Leadership Contract: The Fine Print… Read More Vince Molinaro’s The Leadership Contract – One More Addition to the “Let’s Get Better at Developing Leaders” Movement.

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Observations from a Sabbatical in the Southern Hemisphere

Management Excellence

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Travel 59

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Systems Thinking: Feedback Loops

Deming Institute

Appreciation for a system is one of the four components of Deming’s management system. In this context the most common item to think of is Deming’s diagram of an organization as a system. That is a powerful diagram. When thinking of appreciation for a system within the Deming context the view of the organization as a system is the most common concept to consider.

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The Mechanics Behind the Art of Customer Acquisition and Internet Marketing Lead Generation

Women on Business

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Focus on Keeping Up with Your Customers, Not Your Competitors

Harvard Business Review

Every company these days seems to be either contemplating or pursuing digital transformation. Most cite the need to keep up with disruptive and well-established competitors. But perhaps this focus is too narrow. We believe the greatest challenge to companies today is not keeping up with their competitors , but with their own customers. One reason is that individuals are transforming to digital faster than organizations.

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Three Strategies for the Sales Organizations of Fast Growth Companies

Strategy Driven

After working with countless fast growth companies in numerous industries, some obvious patterns have emerged as the senior leaders are trying to scale their sales organizations quickly. The issues typically appear in three specific areas: their choice in sales leadership, hiring standards for the salespeople, and how they coach and hold the salespeople accountable.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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To Innovate, You Have to Manage the Past, Present, and Future

Harvard Business Review

Vijay Govindarajan, professor at the Tuck School of Business at Dartmouth College, explains how to create a new business while optimizing an already existing one.

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Planning Your Post-Retirement Career

Harvard Business Review

Retiring to go play golf in Florida isn’t the draw it used to be. In a 2014 Bank of America Merrill Lynch survey , 72% of employees over age 50 reported that they’d like to continue working in retirement. Partly that’s a response to the Great Recession and a need to compensate for diminished savings; a Conference Board study showed that in the past eight years, nearly two-thirds of 45-60 year-olds experienced a 20% or greater decline in their assets.

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Don’t Wait Until After the Meeting to Start Your Action Items

Harvard Business Review

Julie was expecting Bruce to arrive at her office in five minutes. He would no doubt want input on the draft memo he’d sent yesterday—only she’d hadn’t found time to read it yet. She knew he also wanted to discuss partnering with a new research group that colleagues had already used, but their requests for reviews on the work had so far gone unanswered.

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How Facebook Uses Empathy to Keep User Data Safe

Harvard Business Review

Online security often focuses on technical details — software, hardware, vulnerabilities, and the like. But effective security is driven as much by people as it is by technology. After all, the point is to protect the consumers, employees, and partners who use our products. The ways those people interact with technology and each other can completely change the effectiveness of your security strategy.

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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Data Breaches Aren’t Just an IT Issue - SPONSOR CONTENT FROM VERIZON

Harvard Business Review

You don’t see it coming. You don’t know who’s behind it. And you probably won’t even know you’ve been affected until it’s too late to prevent significant damage to your company’s finances, operations, and reputation. Cybercrime is an ever-changing global danger, and firms spend vast sums of money hiring experts with the technical knowledge to combat it.

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Isabel Allende on Fiction and Feminism

Harvard Business Review

The bestselling author describes her creative process and explains why she was always determined to have a career. Download this podcast.

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America’s Uneasy History with Free Trade

Harvard Business Review

We seem to be awash in opinions about free trade these days. From U.S. presidential campaign rhetoric to the recently signed 12-nation Trans-Pacific Partnership (TPP) agreement, it might feel like this debate has just started. But debate over trade is as old as the American republic, and it is intertwined with economic theories of competition and geopolitics.