Rich Gee Group

NOVEMBER 13, 2010

home about rich our team news our fans services executive coach business coach speaking inspire media knowledge books affiliates contact Rich Gee Group 203.500.2421 The International Coaching Federation Welcomes Rich Gee. newsletter for our Chapter members to capture what they missed and to be able to utilize your tips and tools.

Workshop 188

Workshop Licensing PR Ethics 188

Harvard Business Review

MARCH 10, 2015

Nurturing customer loyalty requires a better understanding of its nature, and the nature of loyalty depends on the economics of the business: loyalty to automobiles and mobile phones is qualitatively and quantitatively different than loyalty to hotels and airlines. Who is truly more valuable to an airline or hotel chain?

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

JUNE 26, 2015

But certain organizations, such as PepsiCo and Starwood Hotels and Resorts, are also analyzing employee data to create profiles of their most successful people — this gives them valuable benchmarks for outsiders. Talent recruiters and managers will also want to consider factors such as costs, ethics, and user experience.

Ethics 8

Ethics Emotional Intelligence Benchmarking Hotels 8