In the CEO Afterlife

SEPTEMBER 8, 2015

Information doesn’t necessarily mean understanding. One of the best sources of understanding is experience, such as in-market know-how, familiarity with competitors and customers, or expertise in leading during turbulent times. Excessive information gets in the way of understanding. Understanding comes in many shapes and forms.

Power 100

Power Competitive Advantage Airlines Information 100

Harvard Business Review

JULY 9, 2014

In retrospect, if I had to write it again, I’d include a section or chapter on ethics. The ongoing explosion of technologically-enabled business opportunities inherently expand the ethical dilemmas, quandaries and trade-offs managements will confront. Most of the times people won’t mind or won’t care….but

Ethics 8

Ethics Zimbardo Explicit Knowledge Kahneman 8

Harvard Business Review

FEBRUARY 9, 2015

Guaranteeing anonymity (that is, the removal of PII) in exchange for being able to freely collect and use data — a bread-and-butter marketing policy for everyone from app makers, to credit card companies — might not be enforceable if anonymity can be hacked. million people, all of which had been scrubbed of any PII.

Proposal 8

Proposal Policies Information Technology Price 8

Harvard Business Review

SEPTEMBER 28, 2012

The same investment logic holds for Apple's innovation ecosystem; the flow and fortune of its third-party apps development alone would yield valuable insight. Yes, this exercise will surface all manner of ethical — and possibly legal — conflicts and risks. Ignore Costly Market Data and Rely on Google Instead?

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

DECEMBER 8, 2010

And unfortunately, it's also one of the most in need of radical institutional innovation. My guess is that, like updating GDP for the 21st century, real-time corporate reporting could create new markets, companies, and much-needed jobs. There are big and small, worse and better, more and less ethical ways to do the latter.

GDP 15

GDP Hypercompetition IPO Information 15

Harvard Business Review

JANUARY 18, 2012

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. They are innovating in ways that create virtuous circles for a generation or more." In the 21st century only IBM's Sam Palmisano has done so.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15