Harvard Business Review

DECEMBER 27, 2016

The Mayo Clinic is America’s best hospital, according to the 2016 US News and World Report (USNWR) ranking. A simple question was asked: are hospitals ranked more highly when they are led by medically trained doctors or non-MD professional managers? The Best Hospitals. Cleveland Clinic comes in second.

Management 15

Management 360-Degree Feedback Mayo Training 15

Harvard Business Review

FEBRUARY 6, 2015

As part of this process, we formally surveyed more than 150 executives; the sample represented a broad cross-section of health care, with respondents serving in leadership roles at organizations as diverse as physician practices, hospitalist staffing agencies and large health systems. But this optimism is not a sign of complacency.

Health Care 8

Health Care Management Disruptive Innovation Survey 8

Harvard Business Review

OCTOBER 8, 2015

How, then, are innovative providers redesigning care so that, despite financial pain in the short term, they achieve long-range success? Such microscopic analysis of frozen-tissue samples can take 24 hours or more at some hospitals, but Mayo achieves it in, say, 20 minutes while the surgery is in process. Experience in managing risk.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

DECEMBER 3, 2015

Dr. Ryan Uitti, a neurologist at Mayo Clinic in Jacksonville, used a simple spreadsheet to track outcomes for patients with Parkinson’s disease for more than a decade. Last year, Mayo’s Center for the Science of Health Care Delivery (CSHCD) worked with Dr. Uitti to launch a broader outcomes measurement program.

Health Care 8

Health Care Mayo Long-term Committee 8

Harvard Business Review

JULY 30, 2014

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage ).

Six Sigma 8

Six Sigma Drucker P&L Short-term 8

Harvard Business Review

OCTOBER 22, 2015

The most successful implementations have had strong executive support, exceptional clinical leaders, and dedicated, multi-disciplinary project teams. Among the implementing provider groups, Mayo Clinic stands out for its exemplary approach, which has enabled it to consistently enhance care delivery and realize cost efficiencies.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

NOVEMBER 1, 2013

Although the partnership model has not yet been tried for ACOs, it has allowed a variety of multi-specialty medical groups — including the Mayo Clinic, Kaiser Permanente, and the Geisinger Health System — to achieve superior quality outcomes, outstanding service, and increased affordability. Leading Health Care Innovation.

Organization 8

Organization Chief Executive Officer Health Care Insurance 8

Harvard Business Review

NOVEMBER 21, 2016

And yet, as so many of us know who have attempted to manage our own care or tend to sick family members, the U.S. The average, low-risk patient must follow up on referrals to specialists, fill and manage medications, and comply with physical therapy and other regimes. Innovating for Value in Health Care. Insight Center.

Health Care 8

Health Care Insurance Technology Survey 8